My Porsche outages and problems
No user reports came in for My Porsche in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
My Porsche in November 2026
- Problem reports in November
- 0
Monthly report for November 2026
People who report a problem with My Porsche to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Login
- App
- Search
- Server Connection
- Directions
Where My Porsche problem reports come from
The map shows where recent problem reports for My Porsche came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
My Porsche problem spikes, last 30 days
Since 20 October, My Porsche had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: no data
- Sat 10 Oct: no data
- Sun 11 Oct: no data
- Mon 12 Oct: no data
- Tue 13 Oct: no data
- Wed 14 Oct: no data
- Thu 15 Oct: no data
- Fri 16 Oct: no data
- Sat 17 Oct: no data
- Sun 18 Oct: no data
- Mon 19 Oct: no data
- Tue 20 Oct: 1 report
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 0 reports
- Thu 29 Oct: 0 reports
- Fri 30 Oct: 0 reports
- Sat 31 Oct: 0 reports
- Sun 1 Nov: 0 reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 20 October 2026. Monthly reports for all services
How to fix My Porsche not working
My Porsche is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach porsche.com over your own connection, right now. Nothing is sent to us or stored.
Refresh your Porsche ID session
Tap the profile icon in the app and sign out of your Porsche ID, then sign back in with the email you use for the car. The map or battery display loads after that when an old token blocked the sync.
Enable location for Porsche map view
You need mobile data and Bluetooth on for live position and remote lock state to load in the app. Allow location under iPhone Settings > Privacy & Security > Location Services > My Porsche because the car view stays blank without it when you drive outside.
Update Porsche app and clear cache
Get the newest build from the App Store or Google Play when range and trip history stop updating for you. On Android open Settings > Apps > My Porsche > Storage > Clear Cache, then sign in while you sync the Garage with ignition on outside.
Remove car from Garage and pair again
Remove the car from Garage, restart the phone, then add it back with the VIN while you sit inside with ignition on and data active. And wait for signal.
While My Porsche is down: what to use instead
- Porsche website Use the My Porsche website for account access and vehicle information when the app will not load.
- Porsche Centre Contact your local Porsche Centre for service appointments or help with your vehicle.
- Porsche roadside assistance Call Porsche roadside assistance if you need urgent help with a breakdown or vehicle problem.
Fix My Porsche on Windows, Mac, Android and iPhone
My Porsche on Windows
- Fix
- Clear your browser cache and cookies, or try accessing the My Porsche portal in an incognito window. Disabling active VPNs or ad-blockers can also resolve loading issues on Windows.
- Check
- Check if the My Porsche website loads on a different browser or device to rule out local issues. You can also check community forums or status trackers to see if other Windows users are reporting outages.
ping porsche.comTest whether My Porsche's servers replynslookup porsche.comCheck that My Porsche's DNS resolvestracert porsche.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadMy Porsche on Mac
- Fix
- Clear your Safari or Chrome browsing history and disable extensions that might block My Porsche scripts. Ensuring your macOS system time is set correctly can also prevent security certificate errors.
- Check
- Attempt to access the My Porsche portal using Safari's Private Browsing mode to bypass cached data. If the page fails to load, check online outage detectors for global service interruptions.
ping -c 4 porsche.comTest whether My Porsche's servers replynslookup porsche.comCheck that My Porsche's DNS resolvestraceroute porsche.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadMy Porsche on Android
- Fix
- Clear the My Porsche app cache and data in your Android settings, or reinstall the app from the Google Play Store. Switching from Wi-Fi to mobile data can also resolve local network conflicts.
- Check
- Open the My Porsche app to see if it displays connection errors or fails to retrieve vehicle data. You can also check the Google Play Store reviews to see if other Android users are experiencing similar issues.
My Porsche on iPhone and iPad
- Fix
- Update the My Porsche app through the App Store, or offload and reinstall the app to clear corrupted data. Toggling Airplane Mode or resetting your iOS network settings may also restore the connection.
- Check
- Check if the My Porsche app gets stuck on the loading screen or fails to sync with your vehicle. Verify if other iOS users are reporting issues on social media or the App Store.
What happens when My Porsche goes down
My Porsche is the owner app for Porsche vehicles, linking you to remote functions such as climate control and charging status. When the service has trouble, owners lose quick access to those controls and to basic vehicle status.
Remote commands tend to fail first: locking, unlocking, climate start, and charging updates can hang or stop responding. Live vehicle status may go stale, so the app shows the last known range or charge level instead of current data. Some owners keep working through the car itself or a second key, while others on the same account see the same failure; trouble is often regional or partial. Because the status page counts user problem reports in 15-minute windows over the last 24 hours, a spike shows many people hit the same wall while other functions may still work.
My Porsche IP address, servers and network
Checking porsche.com from our server…
My Porsche FAQ
Is My Porsche down right now?
Why does the My Porsche app say the vehicle cannot be reached?
Why can't I log in to My Porsche after changing my password?
Why is my charging session not starting through My Porsche?
Why do remote lock and climate controls work on one phone but not another?
Put the My Porsche status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/porsche/"><img src="https://isitdownrightnow.app/badge/porsche.svg" alt="My Porsche status" height="20"></a>[](https://isitdownrightnow.app/services/porsche/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track My Porsche
The status on this page comes from user-submitted problem reports for My Porsche, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for My Porsche, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. My Porsche doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.