1. Home
  2. Services
  3. CyberGhost VPN
CyberGhost VPN cyberghost.com

Is CyberGhost VPN down right now? Live status and outage tracker

No, CyberGhost VPN is up.

No outage detected, and no user reports in the last hour.

Live Data refreshes every 5 minutes
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

No reports in this window

No problem reports came in for CyberGhost VPN in the last hour, and at this time of day there are usually almost none. There has been no spike in reports since 14 October. These are user reports from the UK, where most people report CyberGhost VPN problems.

Around the world right now: normal in 40 other countries. By country

No user reports came in for CyberGhost VPN in the past 24 hours, and its uptime over that window is 100.00%. No 15-minute window had any reports at all, so the chart above stays flat.
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
0
No reports
Last 24 hours

CyberGhost VPN outages and problems

No user reports came in for CyberGhost VPN in the past 24 hours, and its uptime over that window is 100.00%.

No 15-minute window had any reports at all, so the chart above stays flat.

No problems detected in the last 24 hoursReports for CyberGhost VPN stayed at their usual level the whole time.
This month

CyberGhost VPN in November 2026

Problem reports in November
0

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for CyberGhost VPN worldwide.

  1. Connecting to VPN100%

Share of 2 recent reports that said what was wrong, from every country listed below.

World map

CyberGhost VPN reports around the world

In the last 24 hours, 12 problem reports about CyberGhost VPN came in from 7 countries. Right now reports are at the usual level in every country.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.
CountryNowLast hour24 hours
Germany Normal 03
Australia Normal 02
Taiwan Normal 02
Portugal Normal 02
Spain Normal 01
France Normal 01
Italy Normal 01
Egypt Normal 00
Thailand Normal 00
The US Normal 00
The UK numbers above Normal 00
Singapore Normal 00

Each country's status compares its reports with the usual level there. 29 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

CyberGhost VPN problem spikes, last 30 days

Since 14 October, CyberGhost VPN had no outage spikes or periods of elevated reports.

  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: no data
  • Tue 6 Oct: no data
  • Wed 7 Oct: no data
  • Thu 8 Oct: no data
  • Fri 9 Oct: no data
  • Sat 10 Oct: no data
  • Sun 11 Oct: no data
  • Mon 12 Oct: no data
  • Tue 13 Oct: no data
  • Wed 14 Oct: 1 report
  • Thu 15 Oct: 0 reports
  • Fri 16 Oct: 0 reports
  • Sat 17 Oct: 0 reports
  • Sun 18 Oct: 0 reports
  • Mon 19 Oct: 0 reports
  • Tue 20 Oct: 1 report
  • Wed 21 Oct: no data
  • Thu 22 Oct: 0 reports
  • Fri 23 Oct: 0 reports
  • Sat 24 Oct: 0 reports
  • Sun 25 Oct: 0 reports
  • Mon 26 Oct: 0 reports
  • Tue 27 Oct: 0 reports
  • Wed 28 Oct: 1 report
  • Thu 29 Oct: 14 reports
  • Fri 30 Oct: 1 report
  • Sat 31 Oct: 0 reports
  • Sun 1 Nov: 0 reports

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

  • The UK15
  • France12
  • Germany10
  • The Netherlands9
  • The US8
  • Italy6
  • Canada4
  • Poland3

Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 14 October 2026. Monthly reports for all services

Troubleshooting

How to fix CyberGhost VPN not working

CyberGhost VPN is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

  1. Reconnect to a different server

    Disconnect from the current location, choose another country in the server list, and connect again. If the button stays on Connecting, force close the app and reopen it before you retry.

  2. Switch protocol and turn off blockers

    Open the app settings, set Protocol to WireGuard, and test the connection; if it still fails, try OpenVPN. Turn off Kill Switch and Split Tunneling for the test, because either one can leave you offline when the tunnel drops.

  3. Flush DNS and reset the network stack

    On Windows, open Command Prompt as administrator and run ipconfig /flushdns, then netsh winsock reset. Restart the PC and reconnect the app, since a stale DNS cache or broken Winsock entry can make the tunnel look connected while pages fail to load.

  4. Reinstall and test another network

    Uninstall the app and restart your device, then install it again from the same app store you used before. Log in and connect on a phone hotspot; if that works, your home router or ISP is blocking VPN traffic, and the help centre at https://support.cyberghost.com can walk you through the next check.

While CyberGhost VPN is down: what to use instead

  • NordVPN A second VPN app gets you online when the app will not connect.
  • ExpressVPN Install it before an outage, because signing in and downloading a client while you are stuck is a poor use of time and usually adds more frustration than it solves.
  • Proton VPN Use it for basic browsing when the service is unreachable.
  • CyberGhost website Sign in there to check your account or grab the installer again when only the app is failing.
Your device

Fix CyberGhost VPN on Windows, Mac, Android and iPhone

CyberGhost VPN on Windows

Fix
Restart the CyberGhost VPN app and try switching the connection protocol to WireGuard in the settings. If issues persist, reinstall the CyberGhost network adapter via the Windows Device Manager.
Check
Check if the CyberGhost VPN app status displays an infinite 'Connecting' loop or a connection error. Verify if you can access the internet after disconnecting the VPN.
Command Prompt
ping cyberghost.comTest whether CyberGhost VPN's servers reply
nslookup cyberghost.comCheck that CyberGhost VPN's DNS resolves
tracert cyberghost.comTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

CyberGhost VPN on Mac

Fix
Ensure the CyberGhost VPN helper tool is enabled in your macOS Login Items, or try changing the protocol to WireGuard. You can also reinstall the app to restore damaged system extensions.
Check
Look for connection timeout alerts in the CyberGhost VPN app or check if the menu bar icon fails to turn green. Test your internet connection with the VPN disabled.
Terminal
ping -c 4 cyberghost.comTest whether CyberGhost VPN's servers reply
nslookup cyberghost.comCheck that CyberGhost VPN's DNS resolves
traceroute cyberghost.comTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

CyberGhost VPN on Android

Fix
Clear the CyberGhost VPN app cache in your device settings or reinstall the app from the Google Play Store. Changing the connection protocol or switching server locations can also resolve hangs.
Check
Open the CyberGhost VPN app to check for error messages or see if the VPN key icon is missing from your status bar. Try loading a website on mobile data to rule out local Wi-Fi issues.

CyberGhost VPN on iPhone and iPad

Fix
Delete and reinstall the CyberGhost VPN app from the App Store, which resets the iOS VPN configurations. You can also try switching between Wi-Fi and mobile data to establish a connection.
Check
Check if the CyberGhost VPN app gets stuck on the connection screen or displays a network error. Verify if the 'VPN' indicator is missing from your iOS status bar when activated.
About

What happens when CyberGhost VPN goes down

CyberGhost VPN is a VPN app for phones and computers. Remote workers and travelers on public Wi-Fi use it to keep traffic encrypted, so when it drops, pages stall and apps lose their connection until the app reconnects.

The app may sit on Connecting and then fail back to Disconnected. The server list can load slowly or refuse to refresh, so picking a different location does not help. If the kill switch is on, your device can lose internet access entirely until you disconnect or turn it off. Failures often hit one region or a handful of servers rather than the whole service, so a different location sometimes works; the status above only reflects problem reports, not a test from this site.

Servers and network

CyberGhost VPN IP address, servers and network

IPv4 addresses
104.21.61.30
Show all 2
  • 172.67.205.106
IPv6 addresses
2606:4700:3033::6815:3d1e
Show all 2
  • 2606:4700:3036::ac43:cd6a
Network
AS13335 · Cloudflare, Inc., registered in the United States
Served through
Cloudflare · our check was answered by its Frankfurt (FRA) data centre
DNS hosted by
Cloudflare
HTTPS certificate
Issued by Google Trust Services, valid until 5 Jan 2027 (65 days)
HTTP/3
Supported
Our check
Answered in 247 ms

Checked from our server in Frankfurt, Germany, 3 days ago, for cyberghost.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from cyberghost.com. Fastest from Frankfurt (78 ms), slowest from Singapore (590 ms). Every location connected through Cloudflare, Inc. (AS13335), using 2 different addresses.

LocationResultTimeAddress reached
FrankfurtGermanyUp · HTTP 30178 ms172.67.205.106
ViennaAustriaUp · HTTP 301108 ms172.67.205.106
MilanItalyUp · HTTP 301301 ms104.21.61.30
ParisFranceUp · HTTP 30196 ms104.21.61.30
AmsterdamNetherlandsUp · HTTP 301161 ms104.21.61.30
MadridSpainUp · HTTP 301143 ms104.21.61.30
WarsawPolandUp · HTTP 301160 ms104.21.61.30
Los AngelesUSAUp · HTTP 301412 ms172.67.205.106
São PauloBrazilUp · HTTP 301334 ms104.21.61.30
SingaporeSingaporeUp · HTTP 301590 ms172.67.205.106
TokyoJapanUp · HTTP 301551 ms172.67.205.106

Checked with check-host.net from its servers in these cities 43 h ago, for cyberghost.com. Time is how long each server took to load the page.

Questions

CyberGhost VPN FAQ

Is CyberGhost VPN down right now?

The status at the top of this page shows whether problem reports for CyberGhost VPN are above their usual level; it counts reports in 15-minute windows over the last 24 hours. The site does not ping or monitor the service, so a normal reading means no report spike, not proof that every server works. To check if the fault is on your side, switch networks, try another device, and sign out and back in; if only one device fails, the problem is local.

Why does CyberGhost VPN keep disconnecting on my phone?

Battery optimization is the first thing to check, because Android and iOS can suspend the app in the background and drop the tunnel. Try another protocol in the app settings and test on Wi-Fi and mobile data; if only one network drops, the router or carrier is the likely cause.

Can I set up CyberGhost VPN on a router?

The app does not run on most routers, so you use manual configuration files on a compatible model. The help centre has router guides; read the protocol and model notes before you buy hardware, because not every router supports the setup.

Why does CyberGhost VPN say my subscription expired after I paid?

A payment can take time to clear, and the app may keep the old account state until you sign out and back in. If you paid through an app store, use the restore purchase option; if the message stays, send the receipt to support through the help centre.

Why does CyberGhost VPN fail to connect on hotel or airport Wi-Fi?

Captive portals often block VPN traffic until you open a browser and finish the sign-in page, so connect to the Wi-Fi without the VPN first. If the app still fails, switch protocol or port in settings and try a different network; a locked-down network can block the connection even when the service is healthy.
For your site

Put the CyberGhost VPN status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

CyberGhost VPN status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/cyberghostvpn/"><img src="https://isitdownrightnow.app/badge/cyberghostvpn.svg" alt="CyberGhost VPN status" height="20"></a>
Markdown, for README files
[![CyberGhost VPN status](https://isitdownrightnow.app/badge/cyberghostvpn.svg)](https://isitdownrightnow.app/services/cyberghostvpn/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track CyberGhost VPN

The status on this page comes from user-submitted problem reports for CyberGhost VPN, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for CyberGhost VPN, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. CyberGhost VPN doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services