CyberGhost VPN outages and problems
No user reports came in for CyberGhost VPN in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
CyberGhost VPN in November 2026
- Problem reports in November
- 0
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for CyberGhost VPN worldwide.
Share of 2 recent reports that said what was wrong, from every country listed below.
CyberGhost VPN reports around the world
In the last 24 hours, 12 problem reports about CyberGhost VPN came in from 7 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| Germany | Normal | 0 | 3 |
| Australia | Normal | 0 | 2 |
| Taiwan | Normal | 0 | 2 |
| Portugal | Normal | 0 | 2 |
| Spain | Normal | 0 | 1 |
| France | Normal | 0 | 1 |
| Italy | Normal | 0 | 1 |
| Egypt | Normal | 0 | 0 |
| Thailand | Normal | 0 | 0 |
| The US | Normal | 0 | 0 |
| The UK numbers above | Normal | 0 | 0 |
| Singapore | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 29 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
CyberGhost VPN problem spikes, last 30 days
Since 14 October, CyberGhost VPN had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: no data
- Sat 10 Oct: no data
- Sun 11 Oct: no data
- Mon 12 Oct: no data
- Tue 13 Oct: no data
- Wed 14 Oct: 1 report
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 1 report
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 1 report
- Thu 29 Oct: 14 reports
- Fri 30 Oct: 1 report
- Sat 31 Oct: 0 reports
- Sun 1 Nov: 0 reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The UK15
- France12
- Germany10
- The Netherlands9
- The US8
- Italy6
- Canada4
- Poland3
Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 14 October 2026. Monthly reports for all services
How to fix CyberGhost VPN not working
CyberGhost VPN is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Reconnect to a different server
Disconnect from the current location, choose another country in the server list, and connect again. If the button stays on Connecting, force close the app and reopen it before you retry.
Switch protocol and turn off blockers
Open the app settings, set Protocol to WireGuard, and test the connection; if it still fails, try OpenVPN. Turn off Kill Switch and Split Tunneling for the test, because either one can leave you offline when the tunnel drops.
Flush DNS and reset the network stack
On Windows, open Command Prompt as administrator and run ipconfig /flushdns, then netsh winsock reset. Restart the PC and reconnect the app, since a stale DNS cache or broken Winsock entry can make the tunnel look connected while pages fail to load.
Reinstall and test another network
Uninstall the app and restart your device, then install it again from the same app store you used before. Log in and connect on a phone hotspot; if that works, your home router or ISP is blocking VPN traffic, and the help centre at https://support.cyberghost.com can walk you through the next check.
While CyberGhost VPN is down: what to use instead
- NordVPN A second VPN app gets you online when the app will not connect.
- ExpressVPN Install it before an outage, because signing in and downloading a client while you are stuck is a poor use of time and usually adds more frustration than it solves.
- Proton VPN Use it for basic browsing when the service is unreachable.
- CyberGhost website Sign in there to check your account or grab the installer again when only the app is failing.
Fix CyberGhost VPN on Windows, Mac, Android and iPhone
CyberGhost VPN on Windows
- Fix
- Restart the CyberGhost VPN app and try switching the connection protocol to WireGuard in the settings. If issues persist, reinstall the CyberGhost network adapter via the Windows Device Manager.
- Check
- Check if the CyberGhost VPN app status displays an infinite 'Connecting' loop or a connection error. Verify if you can access the internet after disconnecting the VPN.
ping cyberghost.comTest whether CyberGhost VPN's servers replynslookup cyberghost.comCheck that CyberGhost VPN's DNS resolvestracert cyberghost.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadCyberGhost VPN on Mac
- Fix
- Ensure the CyberGhost VPN helper tool is enabled in your macOS Login Items, or try changing the protocol to WireGuard. You can also reinstall the app to restore damaged system extensions.
- Check
- Look for connection timeout alerts in the CyberGhost VPN app or check if the menu bar icon fails to turn green. Test your internet connection with the VPN disabled.
ping -c 4 cyberghost.comTest whether CyberGhost VPN's servers replynslookup cyberghost.comCheck that CyberGhost VPN's DNS resolvestraceroute cyberghost.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadCyberGhost VPN on Android
- Fix
- Clear the CyberGhost VPN app cache in your device settings or reinstall the app from the Google Play Store. Changing the connection protocol or switching server locations can also resolve hangs.
- Check
- Open the CyberGhost VPN app to check for error messages or see if the VPN key icon is missing from your status bar. Try loading a website on mobile data to rule out local Wi-Fi issues.
CyberGhost VPN on iPhone and iPad
- Fix
- Delete and reinstall the CyberGhost VPN app from the App Store, which resets the iOS VPN configurations. You can also try switching between Wi-Fi and mobile data to establish a connection.
- Check
- Check if the CyberGhost VPN app gets stuck on the connection screen or displays a network error. Verify if the 'VPN' indicator is missing from your iOS status bar when activated.
What happens when CyberGhost VPN goes down
CyberGhost VPN is a VPN app for phones and computers. Remote workers and travelers on public Wi-Fi use it to keep traffic encrypted, so when it drops, pages stall and apps lose their connection until the app reconnects.
The app may sit on Connecting and then fail back to Disconnected. The server list can load slowly or refuse to refresh, so picking a different location does not help. If the kill switch is on, your device can lose internet access entirely until you disconnect or turn it off. Failures often hit one region or a handful of servers rather than the whole service, so a different location sometimes works; the status above only reflects problem reports, not a test from this site.
CyberGhost VPN IP address, servers and network
- IPv4 addresses
- 104.21.61.30
Show all 2
- 172.67.205.106
- IPv6 addresses
- 2606:4700:3033::6815:3d1e
Show all 2
- 2606:4700:3036::ac43:cd6a
- Network
- AS13335 · Cloudflare, Inc., registered in the United States
- Served through
- Cloudflare · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- Cloudflare
- HTTPS certificate
- Issued by Google Trust Services, valid until 5 Jan 2027 (65 days)
- HTTP/3
- Supported
- Our check
- Answered in 247 ms
Checked from our server in Frankfurt, Germany, 3 days ago, for cyberghost.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from cyberghost.com. Fastest from Frankfurt (78 ms), slowest from Singapore (590 ms). Every location connected through Cloudflare, Inc. (AS13335), using 2 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 301 | 78 ms | 172.67.205.106 |
| ViennaAustria | Up · HTTP 301 | 108 ms | 172.67.205.106 |
| MilanItaly | Up · HTTP 301 | 301 ms | 104.21.61.30 |
| ParisFrance | Up · HTTP 301 | 96 ms | 104.21.61.30 |
| AmsterdamNetherlands | Up · HTTP 301 | 161 ms | 104.21.61.30 |
| MadridSpain | Up · HTTP 301 | 143 ms | 104.21.61.30 |
| WarsawPoland | Up · HTTP 301 | 160 ms | 104.21.61.30 |
| Los AngelesUSA | Up · HTTP 301 | 412 ms | 172.67.205.106 |
| São PauloBrazil | Up · HTTP 301 | 334 ms | 104.21.61.30 |
| SingaporeSingapore | Up · HTTP 301 | 590 ms | 172.67.205.106 |
| TokyoJapan | Up · HTTP 301 | 551 ms | 172.67.205.106 |
Checked with check-host.net from its servers in these cities 43 h ago, for cyberghost.com. Time is how long each server took to load the page.
CyberGhost VPN FAQ
Is CyberGhost VPN down right now?
Why does CyberGhost VPN keep disconnecting on my phone?
Can I set up CyberGhost VPN on a router?
Why does CyberGhost VPN say my subscription expired after I paid?
Why does CyberGhost VPN fail to connect on hotel or airport Wi-Fi?
How we track CyberGhost VPN
The status on this page comes from user-submitted problem reports for CyberGhost VPN, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for CyberGhost VPN, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. CyberGhost VPN doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.