La Banque Postale outages and problems
User reports, last 24 hours
52 reports in total, counted in 15-minute windows
In the last hour, 1 problem report came in for La Banque Postale, and at this time of day there are usually almost none. Over the last 24 hours there were 52 reports. Most recent reports were about login (42%) and online banking (17%). There has been no spike in reports since 3 November. These are user reports from France, where most people report La Banque Postale problems.
- NormalClose to the usual level24 h · 52 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 52 user reports came in for La Banque Postale. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 5 reports, about 11 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
La Banque Postale in November 2026
- Problem reports in November (since 3 November)
- 60
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for La Banque Postale.
Share of 12 recent reports that said what was wrong.
Where La Banque Postale problem reports come from
The map shows where recent problem reports for La Banque Postale came from in France. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
La Banque Postale problem spikes, last 30 days
Since 3 November, La Banque Postale had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix La Banque Postale not working
La Banque Postale is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach labanquepostale.fr over your own connection, right now. Nothing is sent to us or stored.
Reload La Banque Postale
On the website, press Ctrl+R on Windows or Command+R on Mac while labanquepostale.fr is open. In the app, close it from the app switcher and open it again before you retry a balance view or transfer.
Set Certicode Plus time
On iPhone, open Settings > General > Date & Time and turn on Set Automatically. On Pixel, open Settings > System > Date & time and turn on Set time automatically. A bad phone clock can make a Certicode Plus approval hang or fail after you enter your code.
Update La Banque Postale
On iPhone, open App Store, tap your profile picture, pull down to refresh, then tap Update beside La Banque Postale if it appears. On Android, open Play Store > profile picture > Manage apps & device > Updates available, then update the app. If the button says Open, the store has no newer version for your phone.
Clear La Banque Postale data
For the website in Chrome, open Settings > Privacy and security > Site settings > View permissions and data stored across sites, search labanquepostale.fr, then delete its data. On Safari for Mac, use Safari > Settings > Privacy > Manage Website Data, search labanquepostale.fr, then remove it. For the app, Android has Settings > Apps, select the app, Storage & cache > Clear cache; on iPhone, use Settings > General > iPhone Storage, select the app, Offload App, then reinstall from the App Store.
While La Banque Postale is down: what to use instead
- Mobile app If the website will not load, try the La Banque Postale app on your phone for balances and transfers.
- Website customer area If the app hangs after login or shows a maintenance message, use the website from a browser and sign in to your personal area.
- Bank card or ATM For a purchase or cash need, use your card at a shop or an ATM while account screens are unavailable.
- Post office counter If you need help with an operation you cannot finish online, a La Poste branch with banking service may be able to help.
What happens when La Banque Postale goes down
La Banque Postale is a French retail bank for everyday accounts, payment cards, savings products, and loans. When it has trouble, you may lose access to balances, card settings, transfers, or Certicode Plus approvals.
Sign-in is usually the tell. You may see the app loop back to the password screen, balances stay empty, transfers fail to submit, or Certicode Plus approval stay pending. Card management and beneficiary changes can also stall, even while card payments in shops still go through. Reports can cluster by area or affect only part of the service, so compare the app with the website before assuming the whole bank is down.
La Banque Postale IP address, servers and network
Checking labanquepostale.fr from our server…
La Banque Postale FAQ
Is La Banque Postale down right now?
Why does the app say "Service momentanément indisponible" when I sign in?
Why am I not getting the Certicode Plus prompt?
Why can't I validate a transfer or online card payment with Certicode Plus?
Why is my balance not updating in the app?
Service updates from @LaBanquePostale
No posts about problems from @LaBanquePostale in the last 14 days. The latest is from .
Contact La Banque Postale support
- Help centrelabanquepostale.fr/particuliers/outils/contacts.html
- Websitelabanquepostale.fr
- X (Twitter)x.com/LaBanquePostale
- Facebookfacebook.com/304132503020597
Tip: La Banque Postale doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the La Banque Postale status on your site
Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.
<a href="https://isitdownrightnow.app/services/la-banque-postale/"><img src="https://isitdownrightnow.app/badge/la-banque-postale.svg" alt="La Banque Postale status" height="20"></a>[](https://isitdownrightnow.app/services/la-banque-postale/)A live card with the chart
The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.
<iframe src="https://isitdownrightnow.app/embed/la-banque-postale/" title="La Banque Postale status" width="100%" height="230" style="border:0;max-width:560px" loading="lazy"></iframe>
<p><a href="https://isitdownrightnow.app/services/la-banque-postale/">La Banque Postale status</a> from IsItDownRightNow.app</p><a href="https://isitdownrightnow.app/services/la-banque-postale/"><img src="https://isitdownrightnow.app/share/la-banque-postale.png" alt="La Banque Postale status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.
How we track La Banque Postale
The status on this page comes from user-submitted problem reports for La Banque Postale, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for La Banque Postale, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. La Banque Postale doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.