Horry Telephone Cooperative outages and problems
User reports, last 24 hours
6 reports in total, counted in 15-minute windows
No problem reports came in for Horry Telephone Cooperative in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 6 reports. Most recent reports were about broadband internet (45%) and WiFi (36%). The last spike in reports was 24 h ago and lasted 34 min. These are user reports from the US, where most people report Horry Telephone Cooperative problems.
- NormalClose to the usual level24 h · 6 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 6 user reports came in for Horry Telephone Cooperative. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 4 reports, about 24 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Horry Telephone Cooperative in November 2026
- Problem reports in November (since 10 November)
- 50
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Horry Telephone Cooperative.
Share of 11 recent reports that said what was wrong.
Where Horry Telephone Cooperative problem reports come from
The map shows where recent problem reports for Horry Telephone Cooperative came from in the US. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
Horry Telephone Cooperative problem spikes, last 30 days
Since 10 November, Horry Telephone Cooperative had 1 outage spike.
-
Outage
Wed 11 Nov, 03:01–03:35Lasted 34 min21peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 10 November 2026. Monthly reports for all services
How to fix Horry Telephone Cooperative not working
Horry Telephone Cooperative is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach htcinc.net over your own connection, right now. Nothing is sent to us or stored.
Check the HTC connection on one device
Turn off Wi-Fi on your phone and load a page over cellular data. If that works, the line is probably fine and the fault is in your home Wi-Fi; if it fails too, move to the gateway. On Windows, go to Settings > Network & internet > Wi-Fi > Manage known networks and choose Forget for the network.
Power-cycle the HTC gateway
Unplug the power cord from the back of the gateway and wait 30 seconds. Plug it back in and leave it for 2 to 5 minutes before you test the same device again. Skip the reset button unless support tells you to use it, because a factory reset wipes settings.
Test the HTC gateway with a wired laptop
Connect a laptop by Ethernet cable to a LAN port on the gateway and turn off the laptop's Wi-Fi. If the laptop loads pages, your own router or Wi-Fi access point is the problem; if it cannot, the fault is at the gateway or the line. On Windows, run ipconfig /release and ipconfig /renew in Command Prompt if the laptop shows no address.
Trace the route and call HTC
Open Command Prompt on Windows and run tracert htcinc.net. If the trace stops at the first hop, the fault is inside your home network; if it stops farther out, save the output for support. Call the number printed on your HTC bill and tell them which service fails: internet or TV.
While Horry Telephone Cooperative is down: what to use instead
- Mobile data When your home internet from this provider is out, switch your phone to cellular data for email, messages, and quick account checks.
- Mobile phone calls If the home phone line fails, use a cell phone to make calls and send texts until the line is back.
- Public Wi-Fi Use a library or another public network for urgent downloads or online tasks when your home connection is down.
- Main office phone line If the website is down and you need to report an outage or ask about your account, call the co-op's main office instead of waiting on the site.
Problems at the same time as Horry Telephone Cooperative
Since 10 November, Horry Telephone Cooperative's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
Horry Telephone Cooperative: Wed 11 Nov, 03:01 to 03:35
- Westpac, outage,10 Nov 05:38 to 08:59
- Meu Inss, outage,10 Nov 12:49 to 05:37
- Pix, outage,10 Nov 14:47 to 05:34
- Vivo, outage,10 Nov 15:04 to 04:37
- World of Warcraft, outage,10 Nov 15:43 to 04:27
- Bank of America, outage,10 Nov 17:18 to 03:45
- Fastweb, outage,10 Nov 21:46 to 04:36
- iCloud, outage,10 Nov 23:31 to 07:14
58 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
What happens when Horry Telephone Cooperative goes down
Horry Telephone Cooperative is a US telecom provider whose website is htcinc.net, and an outage interrupts the calls and internet access its residential and business customers rely on. The status at the top of each page shows whether user problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours; it comes only from reports sent to a public outage-reporting service, and this site does not monitor the service or collect reports itself.
During an outage, the first sign is often no dial tone on a landline, and calls can fail or drop mid-conversation. Internet access tends to break next: pages stall and video calls freeze even when the Wi-Fi signal looks fine. That split is normal. Trouble can stay inside one neighborhood or spread across a wider part of the service area, so a neighbor may keep working while your connection is down; the status here depends only on reports sent to a public outage-reporting service, and this site does not monitor the service or collect reports itself.
Horry Telephone Cooperative IP address, servers and network
Checking htcinc.net from our server…
Horry Telephone Cooperative FAQ
Is Horry Telephone Cooperative down right now?
Why does my HTC internet show connected but no internet access?
My HTC TV keeps buffering or a channel will not load. What should I check first?
Why is my Horry Telephone Cooperative phone line dead or crackling?
How do I pay my HTC bill or set up autopay online?
Service updates from @HorryTelephone
No posts about problems from @HorryTelephone in the last 14 days. The latest is from .
Contact Horry Telephone Cooperative support
Tip: Horry Telephone Cooperative doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Horry Telephone Cooperative
The status on this page comes from user-submitted problem reports for Horry Telephone Cooperative, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Horry Telephone Cooperative, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Horry Telephone Cooperative doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.