Visa outages and problems
In the past 24 hours, 43 user reports came in for Visa. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 22 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Visa in October 2026
- Problem reports in October (since 7 October)
- 234
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for Visa worldwide.
Share of 14 recent reports that said what was wrong, from every country listed below.
Visa reports around the world
In the last 24 hours, 120 problem reports about Visa came in from 23 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 4 | 48 |
| Japan | Normal | 1 | 13 |
| Poland | Normal | 0 | 9 |
| The UK | Normal | 0 | 8 |
| France | Normal | 0 | 8 |
| Germany | Normal | 0 | 6 |
| Australia | Normal | 0 | 4 |
| Denmark | Normal | 0 | 3 |
| Canada | Normal | 0 | 2 |
| Ireland | Normal | 0 | 2 |
| Austria | Normal | 0 | 2 |
| The Netherlands | Normal | 0 | 2 |
Each country's status compares its reports with the usual level there. 60 more countries had 13 reports in the last 24 hours. Map outlines: Natural Earth.
Visa problem spikes, last 30 days
Since 7 October, Visa had no outage spikes or periods of elevated reports.
- Fri 2 Oct: no data
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: 1 report
- Thu 8 Oct: 3 reports
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 7 reports
- Tue 13 Oct: 6 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 10 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 5 reports
- Sun 18 Oct: 2 reports
- Mon 19 Oct: 1 report
- Tue 20 Oct: 75 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 1 report
- Fri 23 Oct: 2 reports
- Sat 24 Oct: 3 reports
- Sun 25 Oct: 1 report
- Mon 26 Oct: 1 report
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 8 reports
- Thu 29 Oct: 38 reports
- Fri 30 Oct: 41 reports
- Sat 31 Oct: 29 reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- Germany95
- The US76
- Japan28
- Poland20
- France14
- The UK12
- Australia6
- Canada6
Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 7 October 2026. Monthly reports for all services
How to fix Visa not working
Visa is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach visa.com over your own connection, right now. Nothing is sent to us or stored.
Retype the Visa card details
Close the payment sheet, reopen it, and enter the number, expiry, and security code yourself instead of using the browser's autofill. An old saved billing address can trigger a decline even when the card has enough room.
Check card controls in your bank app
Open your issuer's app, find the Cards or Card controls section, and look for a freeze, an online payment block, or an expired date. Flip the lock off if it is on, then run the payment again.
Finish the Visa Secure check
If checkout redirects you to your bank's authentication page, enter the one-time code and let the page return to the shop on its own. Closing that tab early can leave the order pending, so the payment never settles.
Remove and re-add the card in your wallet
On iPhone, open Wallet, tap the card, tap the More button, tap Card Details, then Remove Card. On Android, open Google Wallet, tap the card, tap More, then Remove; add it back afterward and set it as the default for contactless taps.
While Visa is down: what to use instead
- Mastercard Use it when the merchant accepts Mastercard and your Visa card is declined.
- Cash For in-person purchases, cash can work if the shop accepts it.
- American Express Try it at checkout if the merchant accepts Amex, which runs on a separate card network.
- PayPal For online purchases, choose PayPal if the store offers it and your account is ready.
Fix Visa on Windows, Mac, Android and iPhone
Visa on Windows
- Fix
- Clear your browser cache and cookies, or try accessing the Visa website in an Incognito window. You can also temporarily disable browser extensions that might block the Visa portal from loading properly.
- Check
- Check if the Visa website loads using a different web browser on your Windows PC. You can also use the network diagnostics tool in your browser to check for connection errors to Visa servers.
ping visa.comTest whether Visa's servers replynslookup visa.comCheck that Visa's DNS resolvestracert visa.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadVisa on Mac
- Fix
- Clear the website data for Visa in your Safari or Chrome settings, and disable any active VPNs that might block the connection. Restarting your Mac can also resolve temporary DNS resolution issues for Visa.
- Check
- Attempt to access the Visa website from another browser on your Mac to isolate the issue. You can also check your network settings to ensure the Visa domain isn't blocked by a local firewall.
ping -c 4 visa.comTest whether Visa's servers replynslookup visa.comCheck that Visa's DNS resolvestraceroute visa.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadVisa on Android
- Fix
- Clear the cache for the Visa-related app or Google Wallet in your Android settings, or check the Google Play Store for updates. Reinstalling the app can also resolve persistent connection issues with Visa.
- Check
- Verify if the Visa mobile website loads in Chrome to see if the outage is limited to the app. Check if your mobile data or Wi-Fi connection is active by trying to load other secure banking sites.
Visa on iPhone and iPad
- Fix
- Update your Visa-associated app or Apple Wallet via the App Store, and ensure your iOS version is up to date. Toggling Airplane Mode on and off can also refresh your connection to Visa services.
- Check
- Check if you can access the Visa website using Safari on your iPhone or iPad. If Visa card transactions fail in Apple Pay, check the Apple System Status page for ongoing wallet outages.
When people report Visa problems
The busiest hour for reports about Visa is 15:00 to 16:00 Central European time, and the busiest day is Tuesday.
By hour of the day
- 00:00 to 01:00: 0.02 reports on an average day
- 01:00 to 02:00: 0.28 reports on an average day
- 02:00 to 03:00: 0.2 reports on an average day
- 03:00 to 04:00: 0.42 reports on an average day
- 04:00 to 05:00: 0.04 reports on an average day
- 05:00 to 06:00: 0.17 reports on an average day
- 06:00 to 07:00: 0.04 reports on an average day
- 07:00 to 08:00: 0 reports on an average day
- 08:00 to 09:00: 0.15 reports on an average day
- 09:00 to 10:00: 0.65 reports on an average day
- 10:00 to 11:00: 0.91 reports on an average day
- 11:00 to 12:00: 0.57 reports on an average day
- 12:00 to 13:00: 0.55 reports on an average day
- 13:00 to 14:00: 0.47 reports on an average day
- 14:00 to 15:00: 0.49 reports on an average day
- 15:00 to 16:00: 1 report on an average day
- 16:00 to 17:00: 0.28 reports on an average day
- 17:00 to 18:00: 0.57 reports on an average day
- 18:00 to 19:00: 0.77 reports on an average day
- 19:00 to 20:00: 0.44 reports on an average day
- 20:00 to 21:00: 0.62 reports on an average day
- 21:00 to 22:00: 0.25 reports on an average day
- 22:00 to 23:00: 0.31 reports on an average day
- 23:00 to 00:00: 0.33 reports on an average day
By day of the week
- Monday: 2.7 reports on an average Monday
- Tuesday: 20 reports on an average Tuesday
- Wednesday: 3 reports on an average Wednesday
- Thursday: 17 reports on an average Thursday
- Friday: 11 reports on an average Friday
- Saturday: 9.5 reports on an average Saturday
- Sunday: 0.99 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 24 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when Visa goes down
Visa is a card network that carries authorization traffic between card issuers and merchants, and it covers credit and debit cards. Shoppers, small merchants, banks, and card issuers rely on it, so an outage interrupts card payments at checkout, ATM withdrawals, contactless taps, and mobile wallet payments, while the report level at the top of the page reflects user problem reports in 15-minute windows over the last 24 hours and not a direct test of the service.
Card payments often fail first at online checkouts, where you get a generic failure or the order will not complete; terminals in shops may then show a declined message even when your card has funds. ATM withdrawals can stop at the authorization step, and contactless taps or mobile wallet payments may be refused while chip and PIN still works in some places. Problems are often partial: one issuer or one region can fail while other Visa transactions go through. The report count at the top of the page rises when user reports are above their usual level, and the site does not probe the network or check from multiple locations.
Visa IP address, servers and network
- IPv4 addresses
- 162.159.152.2
Show all 2
- 162.159.153.2
- IPv6
- Not offered
- Network
- AS13335 · Cloudflare, Inc., registered in the United States
- Served through
- Cloudflare · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- Cloudflare
- HTTPS certificate
- Issued by SSL Corporation, valid until 6 Apr 2027 (156 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 289 ms
Checked from our server in Frankfurt, Germany, 6 h ago, for visa.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from visa.com. Fastest from Milan (20 ms), slowest from Madrid (112 ms). Every location connected through Cloudflare, Inc. (AS13335), using 2 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 301 | 28 ms | 162.159.153.2 |
| ViennaAustria | Up · HTTP 301 | 52 ms | 162.159.153.2 |
| MilanItaly | Up · HTTP 301 | 20 ms | 162.159.152.2 |
| ParisFrance | Up · HTTP 301 | 53 ms | 162.159.152.2 |
| AmsterdamNetherlands | Up · HTTP 301 | 51 ms | 162.159.153.2 |
| MadridSpain | Up · HTTP 301 | 112 ms | 162.159.153.2 |
| WarsawPoland | Up · HTTP 301 | 95 ms | 162.159.153.2 |
| Los AngelesUSA | Up · HTTP 301 | 31 ms | 162.159.153.2 |
| São PauloBrazil | Up · HTTP 301 | 23 ms | 162.159.152.2 |
| SingaporeSingapore | Up · HTTP 301 | 62 ms | 162.159.153.2 |
| TokyoJapan | Up · HTTP 301 | 36 ms | 162.159.153.2 |
Checked with check-host.net from its servers in these cities 6 h ago, for visa.com. Time is how long each server took to load the page.
Visa FAQ
Is Visa down right now?
Why does my Visa card get declined online but work in a shop?
Why does contactless payment fail with my Visa card?
Why does Visa Secure verification keep failing?
Why does my Visa card get declined at an ATM abroad?
Service updates from @Visa
No posts about problems from @Visa in the last 14 days. The latest is from .
How we track Visa
The status on this page comes from user-submitted problem reports for Visa, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Visa, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Visa doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.