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Gomo gomo.ph Live · Operational

Is Gomo down right now? Live status and outage tracker

No, Gomo is up.

No widespread outage detected. 1 user report in the last hour is within the normal range.

Reports, last hour: 1
Usual at this hour: Almost none
Vs the hour before: 0%

User reports, last 24 hours, one bar per 15 minutes. Dashed line: the usual level. 96 normal · 0 elevated · 0 outage

Not working for you?

Updated just now · Data refreshes every 5 minutes

01 · User reports

1 report in the last hour

From a public outage-reporting feed, counted in 15-minute windows. The verdict above is based on these.

Last 24 hours

Gomo outages and problems

User reports, last 24 hours

41 reports in total, counted in 15-minute windows

In the last hour, 1 problem report came in for Gomo, and at this time of day there are usually almost none. Over the last 24 hours there were 41 reports. There has been no spike in reports since 4 November. These are user reports from the Philippines, where most people report Gomo problems.

NormalClose to the usual level24 h · 41 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

Same as the hour before

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

4 reports, 13 h ago

Gomo status card: No, Gomo is up. User reports over the last 24 hours. — **Share this status**The picture people see when this page is shared: the answer and the last 24 hours of reports.
Image

In the past 24 hours, 41 user reports came in for Gomo. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 4 reports, about 13 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Gomo stayed at their usual level the whole time.

This month

Gomo in November 2026

Problem reports in November (since 4 November): 51

Monthly report for November 2026

People who report a problem with Gomo to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

Mobile internet
SMS
Broadband internet
TV
Voice calls
WiFi
Mobile signal
E-wallet

Last 30 days

Gomo problem spikes, last 30 days

Since 4 November, Gomo had no outage spikes or periods of elevated reports.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services

Troubleshooting

How to fix Gomo not working

Gomo is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach gomo.ph over your own connection, right now. Nothing is sent to us or stored.

Toggle the GOMO line
Turn Airplane Mode on for 10 seconds, then turn it off and give the phone a minute to find LTE or 5G. On iPhone, open Settings > Cellular and check that Cellular Data is on; on Android, open Settings > Network and internet > SIMs > GOMO and switch Mobile data off and on.
Set GOMO for mobile data
Dual SIM phones can keep signal bars while sending data through the wrong line. On iPhone, open Settings > Cellular > Cellular Data and choose the line; on Samsung, open Settings > Connections > SIM manager > Mobile data and choose the SIM.
Refresh the app
If the app hangs on the logo, shows a blank balance, or will not load offers, update it before you reinstall. Open App Store > Search > GOMO PH or Google Play > Search > GOMO PH, tap Update if it appears, then force close the app and open it again on mobile data.
Rebuild the APN
Set the APN to gomo.ph, with username and password left blank. On iPhone, open Settings > Cellular > Cellular Data Network; on Android, open Settings > Network and internet > SIMs > GOMO > Access Point Names, or on Samsung open Settings > Connections > Mobile networks > Access Point Names, then save the APN and select it.

While Gomo is down: what to use instead

Globe prepaid Use a Globe prepaid SIM if you need mobile data on the same mobile network while GOMO will not connect.
Smart prepaid A Smart SIM helps with calls, texts, and data when your main mobile line is stuck or has no signal.
DITO prepaid DITO can be a backup for basic data and calls if your phone supports it and you have coverage nearby.
Wi-Fi apps If mobile data is the problem, connect to Wi-Fi and use Messenger or Viber for calls and messages until the service works again.

About

What happens when Gomo goes down

Gomo is an app-based mobile service in the Philippines that runs on the Globe network. Students, remote workers, delivery riders and prepaid customers rely on it for mobile internet, so an outage can cut off messaging, banking apps, maps and the app itself.

Mobile data is usually the first thing people notice: the phone may still show signal, chat apps stay on sending, pages time out and video calls drop. The app can fail next; logins loop, purchases stall, balances stay blank, and SIM activation can hang before confirmation. Calls and texts may still work when data is bad, but some incidents hit both, especially when the issue sits on the mobile network. Problems can be regional or partial, since one barangay or city may be affected while another works; the status above comes only from reports sent by users to a public outage-reporting service, counted in 15-minute windows over the last 24 hours, and this site does not monitor the service or collect reports itself.

Servers and network

Gomo IP address, servers and network

Checking gomo.ph from our server…

Questions

Gomo FAQ

Is Gomo down right now?

The status at the top of this page shows whether problem reports are above their usual level, based on 15-minute windows over the last 24 hours. It comes only from reports sent to a public outage-reporting service; this site does not monitor the service or collect reports itself. To check your side, switch between mobile data and Wi-Fi, restart the app and phone, and see if calls, texts, or other data apps fail on the same SIM.

Why can’t I log in to the GOMO PH app?

A delayed OTP is the common first clue, especially when signal is weak or the phone has just been restarted. Keep the SIM active in the phone, wait a bit before requesting another code, and check that the app is updated. If the code arrives after it expires, try again on a stronger signal before reinstalling the app.

Why is my mobile data not working even though I still have data left?

Check that mobile data is on for the SIM and that the phone is not stuck on Wi-Fi with no internet. Toggle airplane mode, then set the network mode back to automatic so the phone can pick LTE or 5G where available. If the APN was edited, put it back to the settings given by the service rather than guessing a new one.

Why did my payment for a data purchase fail but my wallet or card was charged?

Payment screens can time out while the bank or wallet still holds the amount for review. Do not repeat the same purchase right away if your balance was debited; save the receipt or reference from the payment app. Reopen the app later and check whether the data balance updates before raising it with support.

Why can’t I convert data to calls or texts in the app?

The conversion tool depends on your remaining data balance and a working app session. Sign out and back in, refresh the balance, and update the app if the conversion button is missing or stuck. If the converted calls or texts still will not work, restart the phone and test again while you have a clear mobile signal.

Official channels

Contact Gomo support

Tip: Gomo doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.

For your site

Put the Gomo status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/gomo/"><img src="https://isitdownrightnow.app/badge/gomo.svg" alt="Gomo status" height="20"></a>

Markdown, for README files

[![Gomo status](https://isitdownrightnow.app/badge/gomo.svg)](https://isitdownrightnow.app/services/gomo/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Gomo

The status on this page comes from user-submitted problem reports for Gomo, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Gomo, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Gomo doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.