Fitbit outages and problems
User reports, last 24 hours
13 reports in total, counted in 15-minute windows
No problem reports came in for Fitbit in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 13 reports. There has been no spike in reports since 4 November. These are user reports from the US, where most people report Fitbit problems.
- NormalClose to the usual level24 h · 13 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 13 user reports came in for Fitbit. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 4 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Fitbit in November 2026
- Problem reports in November (since 4 November)
- 14
Monthly report for November 2026
People who report a problem with Fitbit to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Login
- App
- Server Connection
- Workouts
- Equipment
Fitbit problem spikes, last 30 days
Since 4 November, Fitbit had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix Fitbit not working
Fitbit is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach fitbit.com over your own connection, right now. Nothing is sent to us or stored.
Start a Fitbit sync
Open the app, go to Today, tap the devices icon at the top, choose your tracker or watch, and tap Sync Now. Keep the device near your phone while the sync runs; if the app says it cannot find it, leave the app open for a minute.
Check Bluetooth access
On iPhone, open Settings > Bluetooth and turn Bluetooth on, then go to Settings > Privacy & Security > Bluetooth and allow Fitbit. On Android, open Settings > Apps > Fitbit > Permissions and allow Nearby devices and Location if they appear, then turn Bluetooth off and back on.
Restart your Fitbit device
For Charge 5 and Charge 6, open Settings on the tracker, tap Restart Device, then tap Restart. For Sense and Versa watches, hold the button until the Fitbit logo appears, then release it.
Pair Fitbit again
In the app, open Today > devices icon > your device, scroll down, and tap Remove. In your phone's Bluetooth settings, forget the old tracker or watch entry, then return to the app and add it again from Today > devices icon > Add device.
While Fitbit is down: what to use instead
- Apple Health Use it on iPhone to keep a basic activity record from your phone or Apple Watch while Fitbit sync is failing.
- Google Fit Use it on Android to record steps and workouts from your phone when the app will not load.
- Samsung Health Use it on Galaxy phones and watches for step counts and exercise logs if your tracker data is stuck.
- Device storage Keep wearing the tracker, because it can hold recent activity and upload it after the service responds again.
What happens when Fitbit goes down
Fitbit is the fitness tracker, smartwatch, scale, and mobile app service at fitbit.com. People in the US rely on it to sync steps, sleep, workouts, heart data, and weight, so an outage can leave the app empty while the device still records activity.
Sync is usually the first thing you notice: the app spins on a device update, recent sleep is missing, or today’s steps stop matching the tracker. Login can also fail, and account pages may hang before graphs or Premium health metrics load. Device recording often keeps working during a service problem, but cloud history, setup, and app dashboards can lag until the servers recover. The status here comes only from reports sent to a public outage-reporting service, counted in 15-minute windows over the last 24 hours, so a spike can reflect a regional or partial problem.
Fitbit IP address, servers and network
Checking fitbit.com from our server…
Fitbit FAQ
Is Fitbit down right now?
Why won't my Fitbit device sync with the app?
Why can’t I sign in after moving to a Google Account?
Why are my steps or sleep missing in the Fitbit app?
Why is Fitbit Pay or Wallet not working on my watch?
Service updates from @fitbitsupport
No posts about problems from @fitbitsupport in the last 14 days. The latest is from .
Contact Fitbit support
Tip: Fitbit doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the Fitbit status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/fitbit/"><img src="https://isitdownrightnow.app/badge/fitbit.svg" alt="Fitbit status" height="20"></a>[](https://isitdownrightnow.app/services/fitbit/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Fitbit
The status on this page comes from user-submitted problem reports for Fitbit, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Fitbit, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Fitbit doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.