Klarna outages and problems
In the past 24 hours, 3 user reports came in for Klarna. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 1 report, about 7 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What Klarna's status page says
Checking status.klarna.com…
What people can report about Klarna
People who report a problem with Klarna to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Funds Transfer
- Login
- Purchases
- Payments
- App
- QR Code
Klarna reports around the world
In the last 24 hours, 24 problem reports about Klarna came in from 9 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| Germany | Normal | 2 | 6 |
| The UK | Normal | 0 | 5 |
| The Netherlands | Normal | 0 | 3 |
| Italy | Normal | 0 | 3 |
| Sweden | Normal | 0 | 3 |
| Belgium | Normal | 0 | 1 |
| The US numbers above | Normal | 0 | 1 |
| Denmark | Normal | 0 | 1 |
| Finland | Normal | 0 | 1 |
| Australia | Normal | 0 | 0 |
| Canada | Normal | 0 | 0 |
| Austria | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 4 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Klarna problem spikes, last 30 days
Since 6 October, Klarna had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: 1 report
- Wed 7 Oct: 1 report
- Thu 8 Oct: 1 report
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 1 report
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 1 report
- Thu 29 Oct: 2 reports
- Fri 30 Oct: 1 report
- Sat 31 Oct: 3 reports
- Sun 1 Nov: no data
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The Netherlands12
- Germany11
- The UK10
- Sweden4
- The US4
- Finland3
- Italy3
- Belgium2
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 6 October 2026. Monthly reports for all services
How to fix Klarna not working
Klarna is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach klarna.com over your own connection, right now. Nothing is sent to us or stored.
Recheck declined Klarna pay later attempt
Check Payments for status. You clear soft declines when you toggle Wi-Fi off in Settings > Wi-Fi and place the order again in the app with your bank card.
Update the Klarna app build
Open App Store or Play Store to update. You stop login loops and blank Pay in 4 screens when you tap Update on the Klarna listing and reopen the app to load the new build.
Clear Klarna cache on Android
Go to Settings for a fix. You remove stuck verification screens and ghost balances when you open Settings > Apps > Klarna > Storage > Clear Cache and sign back in to the app.
Delete and reinstall for one-time card errors
Start fresh with reinstall. You fix dead one-time cards and failed bank links when you go to Settings > General > iPhone Storage > Klarna > Delete App and sign in fresh to link your bank again.
While Klarna is down: what to use instead
- Debit or credit card Use a debit or credit card at checkout when the pay later option keeps failing.
- PayPal PayPal helps if the shop lists it at checkout and you want buyer protection, though you pay the full amount at once and lose the installment plan.
- Afterpay Afterpay splits a purchase into installments at some retailers, so look for it beside the card icons if you need a payment plan.
- Desktop website Try the desktop website when the app will not open, because order history and returns sometimes load in a browser.
Fix Klarna on Windows, Mac, Android and iPhone
Klarna on Windows
- Fix
- Clear your browser's cache and cookies, or disable ad-blockers that might interfere with the Klarna checkout widget. If the issue persists, try accessing Klarna using a different web browser or an Incognito window.
- Check
- Try loading the Klarna login page in your browser. If you get a connection timeout or server error while other websites load normally, Klarna's web services are likely down.
ping klarna.comTest whether Klarna's servers replynslookup klarna.comCheck that Klarna's DNS resolvestracert klarna.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadKlarna on Mac
- Fix
- Disable Safari Content Blockers or Chrome extensions that may block the Klarna payment gateway. Clearing your browser's website data can also resolve loading issues on macOS.
- Check
- Check if the Klarna website displays a network error or fails to load across multiple browsers on your Mac. You can also check the official Klarna status page to see if their web platform is experiencing issues.
ping -c 4 klarna.comTest whether Klarna's servers replynslookup klarna.comCheck that Klarna's DNS resolvestraceroute klarna.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadKlarna on Android
- Fix
- Go to your device settings, select the Klarna app, and clear its cache and data. You should also check the Google Play Store to ensure you are running the latest version of the app.
- Check
- Open the Klarna app to see if it gets stuck on the loading screen or displays a network connection error when your Wi-Fi is active. If other apps work fine, the Klarna service or app servers may be offline.
Klarna on iPhone and iPad
- Fix
- Update the Klarna app from the App Store, or delete and reinstall it to clear corrupted temporary files. Ensure that any active VPNs on your iPhone or iPad are disabled, as they can block financial services.
- Check
- See if the Klarna app fails to open or throws communication errors during checkout while your internet connection is stable. You can also check the App Store reviews sorted by 'Most Recent' to see if other iOS users are reporting failures.
What happens when Klarna goes down
Klarna splits shop payments. If you check out with pay in 4 or pay in 30 days, an outage stops you from finishing purchase or opening your repayment plan.
Checkout tends to fail before anything else does. When you pay with it at a store, the payment window hangs or declines you even with funds available, while the app still lets you browse past orders. Logins loop for you. Issues stay partial because one country or retailer checkout breaks while repayments and the one-time card keep working for you.
Klarna IP address, servers and network
Checking klarna.com from our server…
Klarna FAQ
Is Klarna down right now?
Why was my Pay in 4 purchase declined at checkout?
How do I stop the app from freezing on verification or logging me out?
What should I do when I can't create a one-time card?
Where is my refund when the app still shows I owe money?
Service updates from @Klarna
No posts about problems from @Klarna in the last 14 days. The latest is from .
How we track Klarna
The status on this page comes from user-submitted problem reports for Klarna, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Klarna, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Klarna's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.