Garmin Connect outages and problems
In the past 24 hours, 3 user reports came in for Garmin Connect. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 15 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Garmin Connect in November 2026
- Problem reports in November
- 1
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Garmin Connect worldwide.
Share of 5 recent reports that said what was wrong, from every country listed below.
Garmin Connect reports around the world
In the last 24 hours, 24 problem reports about Garmin Connect came in from 11 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The UK | Normal | 2 | 6 |
| Taiwan | Normal | 1 | 1 |
| The US numbers above | Normal | 0 | 4 |
| Austria | Normal | 0 | 3 |
| Germany | Normal | 0 | 2 |
| Italy | Normal | 0 | 2 |
| Norway | Normal | 0 | 2 |
| The Netherlands | Normal | 0 | 1 |
| Argentina | Normal | 0 | 1 |
| Poland | Normal | 0 | 1 |
| Spain | Normal | 0 | 1 |
| Canada | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 25 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Garmin Connect problem spikes, last 30 days
Since 8 October, Garmin Connect had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: 1 report
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 1 report
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 2 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 1 report
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 1 report
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 3 reports
- Thu 29 Oct: 11 reports
- Fri 30 Oct: 3 reports
- Sat 31 Oct: 3 reports
- Sun 1 Nov: 1 report
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US20
- The UK9
- Japan5
- Australia4
- Spain4
- Brazil3
- Germany3
- Italy3
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 8 October 2026. Monthly reports for all services
How to fix Garmin Connect not working
Garmin Connect is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach connect.garmin.com over your own connection, right now. Nothing is sent to us or stored.
Check Garmin Connect status
Open the official status page at https://status.garmin.com/. If it reports an outage, wait and try later; a local fix will not clear a server issue.
Force quit and reopen the app
Swipe it away from your recent apps list, then open it again. The app needs a network connection to sync, so leave Wi-Fi or mobile data on.
Sync your watch from the device menu
Open Garmin Connect and go to More > Garmin Devices. Pick your watch, then tap Sync. Keep the watch near your phone and leave Bluetooth on, because the sync happens over that link.
Reinstall the app if sync still fails
Uninstall Garmin Connect, then restart your phone. Install it from the App Store or Google Play and sign in again. Pair your watch only if the app asks.
While Garmin Connect is down: what to use instead
- Garmin Connect website If the app will not open, try Garmin Connect in a web browser to view synced activity data and account details.
- Garmin device history Check your watch or cycling computer for recent activity details that have not synced to the app.
- Apple Health On an iPhone, check Apple Health for Garmin data that was already shared with it.
- Strava If your Garmin activities were already syncing to Strava, check there for recent workouts.
Fix Garmin Connect on Windows, Mac, Android and iPhone
Garmin Connect on Windows
- Fix
- If Garmin Connect is not syncing on Windows, restart the Garmin Express application and ensure your Garmin device is properly connected via USB. You can also try clearing your web browser cache if you are using the Garmin Connect web dashboard.
- Check
- Check if you can access the Garmin Connect status page or log in to the web dashboard using a different browser. If the page fails to load or Garmin Express displays a server error, the service may be down.
ping connect.garmin.comTest whether Garmin Connect's servers replynslookup connect.garmin.comCheck that Garmin Connect's DNS resolvestracert connect.garmin.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadGarmin Connect on Mac
- Fix
- Ensure Garmin Express for Mac is updated to the latest version and has permission to access connected USB devices. If using the web interface, clear your Safari or Chrome browser history and try signing in again.
- Check
- Verify your internet connection and attempt to load the Garmin Connect website in a private browsing window. If the site fails to load or Garmin Express cannot connect to the servers, the service is likely experiencing an outage.
ping -c 4 connect.garmin.comTest whether Garmin Connect's servers replynslookup connect.garmin.comCheck that Garmin Connect's DNS resolvestraceroute connect.garmin.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadGarmin Connect on Android
- Fix
- Force stop the Garmin Connect app, clear its cache in your device settings, and ensure Bluetooth is toggled on to re-establish the connection. You can also check the Google Play Store for any pending updates to the app.
- Check
- Check if the Garmin Connect app displays a red exclamation mark or a sync failed message. You can also try loading the Garmin Connect status website on your mobile browser to see if there is a known outage.
Garmin Connect on iPhone and iPad
- Fix
- Restart your iPhone, toggle your Bluetooth off and back on, and open the Garmin Connect app to attempt a manual sync. Make sure the app is updated to the latest version in the App Store.
- Check
- Look for a red status indicator or sync error message at the top of the Garmin Connect app interface. If the app refuses to load data or the official Garmin status page reports issues, the service is down.
What happens when Garmin Connect goes down
Garmin Connect is the app and web service that syncs data from Garmin watches and bike computers. Runners, cyclists, hikers, and swimmers rely on it for workouts and history, so an outage interrupts syncing and access to saved data.
Syncing tends to break first. Your watch may save a ride or run, but the activity does not appear in the app or on the web dashboard, and a manual sync can end with a sync failed message. LiveTrack and course downloads can fail next. Steps, heart rate, sleep, and other health stats from a day may sit on the device and not reach the cloud, and problems often hit one region or a single platform, so the phone app may fail for you while the web login works; for official confirmation, check https://status.garmin.com/ or https://support.garmin.com/en-US/.
Garmin Connect IP address, servers and network
- IPv4 addresses
- 104.17.167.14
Show all 2
- 104.17.168.14
- IPv6
- Not offered
- Network
- AS13335 · Cloudflare, Inc., registered in the United States
- Served through
- Cloudflare · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- Akamai
- HTTPS certificate
- Issued by Google Trust Services, valid until 7 Jan 2027 (67 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 146 ms
Checked from our server in Frankfurt, Germany, 5 days ago, for connect.garmin.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from connect.garmin.com. Fastest from Los Angeles (79 ms), slowest from Singapore (281 ms). Every location connected through Cloudflare, Inc. (AS13335), using 2 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 161 ms | 104.17.168.14 |
| ViennaAustria | Up | 151 ms | 104.17.167.14 |
| MilanItaly | Up | 143 ms | 104.17.167.14 |
| ParisFrance | Up | 154 ms | 104.17.168.14 |
| AmsterdamNetherlands | Up | 156 ms | 104.17.167.14 |
| MadridSpain | Up | 135 ms | 104.17.167.14 |
| WarsawPoland | Up | 201 ms | 104.17.167.14 |
| Los AngelesUSA | Up | 79 ms | 104.17.167.14 |
| São PauloBrazil | Up | 182 ms | 104.17.167.14 |
| SingaporeSingapore | Up | 281 ms | 104.17.168.14 |
| TokyoJapan | Up | 163 ms | 104.17.168.14 |
Checked with check-host.net from its servers in these cities 5 days ago, for connect.garmin.com. Time is how long each server took to load the page.
Garmin Connect FAQ
Is Garmin Connect down right now?
My watch won't sync with the Garmin Connect app. What should I try?
Garmin Pay keeps failing at checkout. What can I check?
LiveTrack stops updating during a run. How do I fix it?
I can't sign in to my Garmin account. What next?
How we track Garmin Connect
The status on this page comes from user-submitted problem reports for Garmin Connect, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Garmin Connect, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Garmin Connect's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.