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Is Deezer down right now? Live status and outage tracker

No, Deezer is up.

No outage detected, and no user reports in the last hour.

Live Updated 4 min ago Data refreshes every 5 minutes

Not working for you? Official status pageStatus page

User reports, last 24 hours, 15 minutes a segment: 96 flowing 0 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

No reports in this window

No problem reports came in for Deezer in the last hour, and at this time of day there are usually almost none. There has been no spike in reports since 8 October. These are user reports from the US, where most people report Deezer problems.

Around the world right now: normal in 17 other countries. By country

NormalClose to the usual level24 h · 0 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

Quiet

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

No reports

Last 24 hours

Deezer outages and problems

No user reports came in for Deezer in the past 24 hours, and its uptime over that window is 100.00%.

No 15-minute window had any reports at all, so the chart above stays flat.

No problems detected in the last 24 hoursReports for Deezer stayed at their usual level the whole time.

This month

Deezer in October 2026

Problem reports in October (since 8 October): 6

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for Deezer worldwide.

Website50%
Login50%

Share of 2 recent reports that said what was wrong, from every country listed below.

World map

Deezer reports around the world

In the last 24 hours, 23 problem reports about Deezer came in from 7 countries. Right now reports are at the usual level in every country.

Outage now
Problems now
Normal

Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Country	Now	24 hours
France	Normal	7
Belgium	Normal	7
Germany	Normal	3
Spain	Normal	2
Italy	Normal	2
Brazil	Normal	1
The UK	Normal	1
Mexico	Normal	0
The Netherlands	Normal	0
Austria	Normal	0
Australia	Normal	0
South Africa	Normal	0

Each country's status compares its reports with the usual level there. 6 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

Deezer problem spikes, last 30 days

Since 8 October, Deezer had no outage spikes or periods of elevated reports.

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

France14
Belgium9
Germany4
The US4
Brazil3
Spain2
The UK2
Italy2

Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 8 October 2026. Monthly reports for all services

Troubleshooting

How to fix Deezer not working

Deezer is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach deezer.com over your own connection, right now. Nothing is sent to us or stored.

Check Deezer's report level
The top of this page shows whether user problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. Deezer also has an official status page; if either shows trouble, wait and try again later.
Force close the Deezer app
On iPhone, open the app switcher and swipe the Deezer card up to close it. On Android, open Recents and swipe the app card away, then reopen the app and see if it loads.
Play Deezer over mobile data
Turn off Wi-Fi in Control Center or Quick Settings, then play a track in the app. If the track plays, your Wi-Fi network is the problem, so restart the router.
Reinstall the Deezer app
Delete the app from your home screen, then install it again from the App Store or Google Play. Offline music will need to be downloaded again.

While Deezer is down: what to use instead

Spotify Use it to stream music while Deezer is unavailable.
Apple Music Listen to music there if you have access to the service.
YouTube Music Switch to it for music streaming until Deezer works again.

Your device

Fix Deezer on Windows, Mac, Android and iPhone

Deezer on Windows

Fix: Clear the Deezer desktop app cache or try accessing the web player with browser extensions disabled. Ensure your Windows audio drivers and the Deezer app are updated to the latest version.
Check: Check if Deezer is down by attempting to load the web player in an incognito browser window or checking if the Windows desktop app is responding.

Command Prompt

ping deezer.comTest whether Deezer's servers reply

nslookup deezer.comCheck that Deezer's DNS resolves

tracert deezer.comTrace where the connection drops

ipconfig /flushdnsClear the DNS cache, then reload

Deezer on Mac

Fix: Restart the Deezer app for macOS or clear your browser cache if using the web player. You can also try resetting the app's data within the Deezer menu preferences.
Check: Verify if Deezer is down on Mac by checking if the official website loads on Safari or if other network-dependent apps are functioning.

Terminal

ping -c 4 deezer.comTest whether Deezer's servers reply

nslookup deezer.comCheck that Deezer's DNS resolves

traceroute deezer.comTrace where the connection drops

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

Deezer on Android

Fix: Force stop the Deezer app and clear its cache in your Android storage settings, or reinstall it from the Google Play Store. Ensure battery saver mode is not restricting Deezer's background data usage.
Check: Check if Deezer is down on Android by switching from Wi-Fi to cellular data to rule out local network issues.

Deezer on iPhone and iPad

Fix: Reinstall the Deezer app from the App Store or reset your network connections. Make sure that cellular data permissions are enabled for Deezer in your iOS settings.
Check: Determine if Deezer is down on iOS by checking for connection alerts within the app or trying to stream a song on another network.

About

What happens when Deezer goes down

Deezer is a music streaming service with apps on phones, tablets, desktop and connected speakers, and its playlists and offline downloads keep listeners going through commutes, workouts, study sessions and work. An outage interrupts those routines without warning.

Playback is the first thing to break: a track spins without starting, skips ahead, or stops partway through, while the rest of the app may still open and show your library. Search can return results and album art can load even when pressing play does nothing; downloaded music may keep working while streaming and lyrics fail. Trouble often stays partial. One phone platform or one country can hit errors while the web player works fine, and the status at the top counts user problem reports in 15-minute windows over the last 24 hours; it does not test the service from our side.

Servers and network

Deezer IP address, servers and network

IPv4 addresses: 23.50.131.144
Show all 2
23.50.131.149
IPv6: Not offered
Network: AS20940 · Akamai International B.V., registered in the United States
Served through: Akamai
DNS hosted by: Amazon Route 53
HTTPS certificate: Issued by Gandi SAS, valid until 31 Jan 2027 (91 days)
HTTP/3: Not advertised
Our check: Answered in 217 ms

Checked from our server in Frankfurt, Germany, 5 days ago, for www.deezer.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from www.deezer.com. Fastest from Milan (62 ms), slowest from Tokyo (1,273 ms). Every location connected through Akamai International B.V. (AS20940), using 11 different addresses.

Location	Result	Time	Address reached
FrankfurtGermany	Up · HTTP 301	68 ms	2.17.100.217
ViennaAustria	Up · HTTP 301	119 ms	104.83.4.48
MilanItaly	Up · HTTP 301	62 ms	173.222.105.33
ParisFrance	Up · HTTP 301	109 ms	2.16.245.143
AmsterdamNetherlands	Up · HTTP 301	100 ms	95.101.182.67
MadridSpain	Up · HTTP 301	74 ms	2.17.211.200
WarsawPoland	Up · HTTP 301	108 ms	2.21.239.10
Los AngelesUSA	Up · HTTP 301	263 ms	23.210.216.166
São PauloBrazil	Up · HTTP 301	705 ms	104.69.222.137
SingaporeSingapore	Up · HTTP 301	212 ms	23.44.5.58
TokyoJapan	Up · HTTP 301	1,273 ms	104.69.222.80

Checked with check-host.net from its servers in these cities 5 days ago, for www.deezer.com. Time is how long each server took to load the page.

Questions

Deezer FAQ

Is Deezer down right now?

The status at the top of this page shows whether problem reports for Deezer are above their usual level, counted in 15-minute windows over the last 24 hours. Check the official status page at https://support.deezer.com/hc/en-gb/p/status-updates for confirmed outages. To tell if the trouble is only on your side, try the app on a second device and a different connection; if playback fails on both, the problem is not your phone or Wi-Fi.

Why does Deezer say a track is not available in my country?

Music rights are split by country, so an album can play in one market and stay blocked in another. Check the country listed on your account and try a different track from the same album; a VPN or a store setting that does not match your location can also trigger that message. If the track is a favorite from a shared playlist, ask the owner to check whether it still shows in their library.

Why does Deezer stop playing when I lock my phone?

Background playback can stop when battery saver kills the app or when the track is not downloaded for offline use. Allow the app to run in the background, then test a downloaded track with mobile data off. If the sound still cuts out, reinstall the app and sign back in; that clears a corrupted cache without touching your playlists.

How do I fix the 'Oops, something went wrong' error in Deezer?

That message usually points to a short app or network glitch. Force close the app and check for an update; then try the same playlist on Wi-Fi and mobile data. If it keeps appearing on one track only, the file may be missing from the catalogue; if it appears everywhere, sign out and sign back in.

Why was my Deezer payment declined?

Banks block card payments for reasons such as an expired card or a fraud check on a new device. Update the card in your account settings and retry the payment; if it fails again, call your bank and ask them to approve the charge. A gift card or prepaid card can also fail when it has no balance left for the next billing cycle.

For your site

Put the Deezer status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/deezer/"><img src="https://isitdownrightnow.app/badge/deezer.svg" alt="Deezer status" height="20"></a>

Markdown, for README files

[![Deezer status](https://isitdownrightnow.app/badge/deezer.svg)](https://isitdownrightnow.app/services/deezer/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Deezer

The status on this page comes from user-submitted problem reports for Deezer, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Deezer, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Deezer's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.