Best Buy outages and problems
In the past 24 hours, 75 user reports came in for Best Buy. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 6 reports, about 2 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Best Buy in October 2026
- Problem reports in October (since 27 October)
- 80
Monthly report for October 2026
What people said was wrong in recent problem reports for Best Buy, as a share of those reports:
- 46% Login
- 23% Website
- 15% Checkout
- 8% App
- 8% Shipping and returns
Where Best Buy problem reports come from
Recent reports came from 35 areas. The most came from around San Jose, CA, Chicago, IL and Dallas, TX. Share of recent reports by area, named after its biggest town:
- 7% San Jose, CA
- 5% Chicago, IL
- 5% Dallas, TX
- 5% Denver, CO
- 4% Portland, OR
- 4% San Francisco, CA
From 73 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Best Buy problem spikes, last 30 days
Since 27 October, Best Buy had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Best Buy not working
Best Buy is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach bestbuy.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Best Buy.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Best Buy is down: what to use instead
- Best Buy website Open the site in a browser if the app stalls at launch or won't show product pages, then order there when checkout loads.
- Amazon Amazon helps when you need a replacement item and can accept a different seller or delivery window.
- Walmart Walmart has store pickup, which helps when the app won't finish checkout and you need the item soon.
- Store phone line Call your local store to confirm stock when the app won't load before a trip.
Best Buy IP address, servers and network
Checking bestbuy.com from our server…
Service updates from @bestbuy
No posts about problems from @bestbuy in the last 14 days. The latest is from .
Put the Best Buy status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/best-buy/"><img src="https://isitdownrightnow.app/badge/best-buy.svg" alt="Best Buy status" height="20"></a>[](https://isitdownrightnow.app/services/best-buy/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Best Buy
The status on this page comes from user-submitted problem reports for Best Buy, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Best Buy, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Best Buy doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.