Ben ben.nl Live · Operational

Is Ben down right now? Live status and outage tracker

No, Ben is up.

No outage detected, and no user reports in the last hour.

Reports, last hour: 0
Usual at this hour: Almost none
Vs the hour before: –

User reports, last 24 hours, one bar per 15 minutes. Dashed line: the usual level. 96 normal · 0 elevated · 0 outage

Not working for you? Help centre

Updated just now · Data refreshes every 5 minutes

01 · User reports

0 reports in the last hour

From a public outage-reporting feed, counted in 15-minute windows. The verdict above is based on these.

Last 24 hours

Ben outages and problems

User reports, last 24 hours

54 reports in total, counted in 15-minute windows

No problem reports came in for Ben in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 54 reports. There has been no spike in reports since 3 November. These are user reports from the Netherlands, where most people report Ben problems.

NormalClose to the usual level24 h · 54 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

Quiet

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

5 reports, 12 h ago

Ben status card: No, Ben is up. User reports over the last 24 hours. — **Share this status**The picture people see when this page is shared: the answer and the last 24 hours of reports.
Image

In the past 24 hours, 54 user reports came in for Ben. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 5 reports, about 12 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for Ben stayed at their usual level the whole time.

This month

Ben in November 2026

Problem reports in November (since 3 November): 55

Monthly report for November 2026

People who report a problem with Ben to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

Website
Mobiel internet
SMS
Bellen
Facturen
Bereik

Last 30 days

Ben problem spikes, last 30 days

Since 3 November, Ben had no outage spikes or periods of elevated reports.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services

Troubleshooting

How to fix Ben not working

Ben is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach ben.nl over your own connection, right now. Nothing is sent to us or stored.

Wake the Ben SIM
Turn Airplane Mode on for 10 seconds, then turn it off. On iPhone, open Control Centre and tap the plane icon; on Android, swipe down twice and tap Airplane mode. If the phone still shows no service, restart it before changing settings.
Pick the correct SIM
If you use two SIMs, make the Ben line the one for mobile data. On iPhone, go to Settings > Mobile Service > Mobile Data and select it; on Android, go to Settings > Network and internet > SIMs > Mobile data and pick the same SIM. Then open a browser with Wi-Fi off so you test the mobile network.
Let the phone choose the network
Manual network choice can leave the SIM stuck on an unavailable network. On iPhone, go to Settings > Mobile Service > Network Selection and switch Automatic on. On Android, go to Settings > Network and internet > SIMs > Automatically select network and turn it on.
Reset mobile settings
This removes saved mobile and Wi-Fi network settings, so keep your Wi-Fi password nearby. On iPhone, go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings; on Pixel or stock Android, go to Settings > System > Reset options > Reset Wi-Fi, mobile and Bluetooth. If the SIM still will not register after that, use the help centre at https://www.ben.nl/service.

While Ben is down: what to use instead

Ben app If ben.nl will not load, try the app for account details, usage checks, and invoices.
ben.nl in a browser If the app hangs or refuses your login, the website may still let you reach your account.
Wi-Fi If mobile data on the SIM is failing, Wi-Fi keeps messaging apps, email, and web pages working.
Second SIM A spare SIM from KPN, Vodafone, or Odido helps if you need calls or mobile data while your Ben connection has a network fault.

About

What happens when Ben goes down

Ben is a Dutch mobile provider at ben.nl with SIM-only and phone subscriptions, used by people in the Netherlands for calls and mobile data. When it has a fault, the interruption can hit the Ik Ben app, account pages, plan changes, and the mobile network itself.

Account faults usually show up first in Mijn Ben or the Ik Ben app, where login loops, a blank usage screen, invoices that will not load, or plan changes that time out can block basic self-service. If the network is affected, you may see no mobile data, failed calls, delayed texts, or a phone that stays on emergency calls only. Those issues can be partial. A web or app problem can leave calling working, while a radio or core network fault may hit one area of the Netherlands more than another.

Servers and network

Ben IP address, servers and network

Checking ben.nl from our server…

Questions

Ben FAQ

Is Ben down right now?

The status at the top of this page shows whether reports about Ben are above their usual level, counted in 15 minute windows over the last 24 hours. Those reports are sent to a public outage reporting service; this site does not monitor the service or collect reports itself. If the status looks normal, turn Wi-Fi off, test mobile data on another site, restart your phone, and check whether the SIM shows service. When only one phone, postcode, or account has the problem, the cause is more likely on your side.

Why does the Ik Ben app or Mijn Ben keep saying I cannot log in?

Use the same login details you use for Mijn Ben on the website, then try a password reset if the app keeps rejecting them. Saved passwords can be wrong after a change, so type the address and password by hand once. If the app hangs after login, try the website in a browser and check this page for a rise in reports.

Why do I see 'Geen service' or 'Alleen noodoproepen' on my Ben SIM?

Your phone may have lost the mobile network, or the SIM may not be read well. Turn airplane mode on and off, restart the phone, set network selection to automatic, and reseat the SIM if your device allows it. If the same SIM fails in another phone, check the Ben help centre at https://www.ben.nl/service for account and SIM help.

Why is mobile internet not loading even though my Ben phone has signal?

Signal bars do not always mean mobile data is working. Check that mobile data is on, Wi-Fi is off for the test, and your phone has not blocked data for the browser or app you are using. Also check your bundle or usage limit in Mijn Ben or the Ik Ben app, because a subscription setting can stop data while calls still work.

Why can I not view or pay my Ben invoice in Mijn Ben?

Invoice pages can fail if the session is stale, so sign out and open Mijn Ben again in a fresh browser tab. If the app shows a blank page or keeps spinning, try the website instead, and turn off a VPN or ad blocker for that session. When the invoice is visible but payment still fails, use the Ben help centre rather than retrying the same payment screen over and over.

Official channels

Contact Ben support

Tip: Ben doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.

For your site

Put the Ben status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/ben/"><img src="https://isitdownrightnow.app/badge/ben.svg" alt="Ben status" height="20"></a>

Markdown, for README files

[![Ben status](https://isitdownrightnow.app/badge/ben.svg)](https://isitdownrightnow.app/services/ben/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track Ben

The status on this page comes from user-submitted problem reports for Ben, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Ben, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Ben doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.