Coopvoce outages and problems
User reports, last 24 hours
72 reports in total, counted in 15-minute windows
In the last hour, 2 problem reports came in for Coopvoce, and at this time of day there are usually almost none. Over the last 24 hours there were 72 reports. There has been no spike in reports since 3 November. These are user reports from Italy, where most people report Coopvoce problems.
- NormalClose to the usual level24 h · 72 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 72 user reports came in for Coopvoce. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 5 reports, about 6 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Coopvoce in November 2026
- Problem reports in November (since 3 November)
- 74
Monthly report for November 2026
People who report a problem with Coopvoce to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Totale blackout
- Sito web
- Internet mobile
- Voce Mobile
- SMS
- Nessun segnale
Coopvoce problem spikes, last 30 days
Since 3 November, Coopvoce had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 3 November 2026. Monthly reports for all services
How to fix Coopvoce not working
Coopvoce is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach coopvoce.it over your own connection, right now. Nothing is sent to us or stored.
Toggle the mobile line
Turn Airplane Mode on for 10 seconds, then turn it off. On iPhone, use Control Center or Settings > Airplane Mode; on Android, use Quick Settings or Settings > Network & internet > Airplane mode.
Pick the data SIM
If you have two SIMs in the phone, make this one the line for mobile data. On iPhone, go to Settings > Cellular > Cellular Data and choose it; on Android, go to Settings > Network & internet > SIMs > Mobile data and choose the SIM.
Fix the CoopVoce APN
For mobile data that connects but will not load pages, check the APN. On iPhone, go to Settings > Cellular > Cellular Data Network and put web.coopvoce.it in Cellular Data > APN, with username and password blank. On Android, go to Settings > Network & internet > SIMs > Access Point Names, edit or add an APN named CoopVoce with APN web.coopvoce.it, then save it and select it.
Reset network settings
Use this after the APN and SIM choice look correct, because it removes saved Wi-Fi and Bluetooth pairings. On iPhone, go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. On Samsung Galaxy, go to Settings > General management > Reset > Reset mobile network settings.
While Coopvoce is down: what to use instead
- CoopVoce app If the website account area is failing, try the app on mobile data or Wi-Fi to check credit and bundle use.
- CoopVoce website If the app will not load, use coopvoce.it from a browser and sign in to the customer area there.
- Coop top-up in store If online recharge is blocked, buy a mobile top-up at a Coop sales point and apply it to the number.
- Second mobile SIM If calls or mobile data are the problem, use another SIM from TIM, Vodafone, WINDTRE, or Iliad for urgent contact.
What happens when Coopvoce goes down
Coopvoce is an Italian mobile service from Coop, tied to coopvoce.it, with SIM offers, top ups, number management, and an app for account tasks. People in Italy rely on it for mobile data, calls, texts, and account management, so an outage can interrupt both phone use and plan changes.
Mobile data often shows the first sign of trouble: pages stop loading, apps time out, or the phone stays connected but passes no traffic. Calls and texts can fail too, although a problem may hit one line or area while another keeps working. The app and customer area can also break on their own, so top ups may not appear, login may loop, or an offer change may sit pending. Many faults are partial because the service depends on radio coverage, SIM provisioning, and account systems.
Coopvoce IP address, servers and network
- IPv4 addresses
- 151.101.131.10
Show all 4
- 151.101.195.10
- 151.101.3.10
- 151.101.67.10
- IPv6
- Not offered
- Network
- AS54113 · Fastly, Inc., registered in the United States
- Served through
- Fastly · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- its own name servers (etdotcom.it)
- HTTPS certificate
- Issued by GlobalSign nv-sa, valid until 21 Feb 2027 (108 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 339 ms
Checked from our server in Frankfurt, Germany, less than an hour ago, for www.coopvoce.it. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Coopvoce FAQ
Is Coopvoce down right now?
Why does the CoopVoce app say login failed or open to a blank page?
My phone shows no service with a CoopVoce SIM. Is that an account problem?
Why is my CoopVoce recharge or payment not showing in the app?
Why do calls work but mobile data does not on CoopVoce in Italy?
Service updates from @tweetCoopVoce
No posts about problems from @tweetCoopVoce in the last 14 days. The latest is from .
Contact Coopvoce support
Tip: Coopvoce doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Coopvoce
The status on this page comes from user-submitted problem reports for Coopvoce, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Coopvoce, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Coopvoce doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.