Stripe outages and problems
In the past 24 hours, 6 user reports came in for Stripe. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 13 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What Stripe's status page says
Checking status.stripe.com…
Stripe in November 2026
- Problem reports in November
- 1
Monthly report for November 2026
People who report a problem with Stripe to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Funds Transfer
- Login
- Purchases
- Payments
- App
- QR Code
Stripe reports around the world
In the last 24 hours, 13 problem reports about Stripe came in from 7 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 0 | 6 |
| Spain | Normal | 0 | 2 |
| Brazil | Normal | 0 | 1 |
| Pakistan | Normal | 0 | 1 |
| Mexico | Normal | 0 | 1 |
| Bangladesh | Normal | 0 | 1 |
| Venezuela | Normal | 0 | 1 |
| Argentina | Normal | 0 | 0 |
| The Netherlands | Normal | 0 | 0 |
| Germany | Normal | 0 | 0 |
| Belgium | Normal | 0 | 0 |
| The UK | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 60 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Stripe problem spikes, last 30 days
Since 8 October, Stripe had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: 1 report
- Fri 9 Oct: 1 report
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 1 report
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 1 report
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 8 reports
- Thu 29 Oct: 9 reports
- Fri 30 Oct: 12 reports
- Sat 31 Oct: 7 reports
- Sun 1 Nov: 1 report
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US39
- Spain6
- The UK5
- France4
- The Netherlands4
- Brazil3
- Germany3
- Ireland3
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 8 October 2026. Monthly reports for all services
How to fix Stripe not working
Stripe is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach stripe.com over your own connection, right now. Nothing is sent to us or stored.
Check Stripe's official status page
Open https://status.stripe.com/ and look for an active incident. If Stripe reports one, wait for the fix instead of changing your account settings. If the page is clear, move to the next step.
Reload the Dashboard in a private window
Open a private or incognito window and sign in to the Dashboard. If the page loads there, clear your browser cache and cookies for Stripe, then try again in your normal window. For payment pages, test with a different card and a different network to rule out a local connection problem.
Confirm your API keys and mode
In the Dashboard, go to Developers, then API keys. Check that the publishable key and secret key belong to the same mode, test or live, as the integration you are running. If you recently rotated keys, update your environment variables and restart your server.
Inspect webhook deliveries and logs
In the Dashboard, open Developers, then Webhooks, and select the endpoint that is failing. Look at the recent delivery attempts for a response outside the success range, then check your server logs for the matching request. For local testing, run stripe listen --forward-to localhost:4242/webhook in the Stripe CLI and compare the events it prints with what your handler receives.
Common Stripe error messages
What each message means and what to try. The wording can differ a little between app versions.
-
Your card was declined.
- Means
- The bank that issued the card refused the charge, and it does not pass the specific reason back to the site.
- Fix
- Try another card, or call the number on the back of the card and ask why the payment was blocked.
-
Your card has insufficient funds.
- Means
- The card does not have enough available balance or credit to cover the amount.
- Fix
- Use a different card or another payment method. If the balance should be fine, ask your bank about holds on the account.
-
Your card's security code is incorrect.
- Means
- The short code entered does not match the one the bank has on file for that card.
- Fix
- Retype the code straight from the card. On some cards it sits on the front rather than the back.
-
Your card number is incorrect.
- Means
- The digits entered do not match a valid card number, so the payment stops before it reaches your bank.
- Fix
- Compare the number with the card and enter it again. Leave no spaces or dashes.
While Stripe is down: what to use instead
- Stripe status page Check it before you change anything, because it lists parts of the service such as the API and the Dashboard separately, so you can tell whether the fault is on Stripe's side or in your own integration.
- PayPal If you already have a PayPal business account, a PayPal button on your checkout lets customers keep paying while card payments are stuck.
- Square Point of Sale Handy for counter sales with a card reader.
- Bank transfer invoice Send the customer an invoice with your bank details and let them pay by transfer; it is slower to clear, but you keep the order instead of losing it at a failed checkout.
Fix Stripe on Windows, Mac, Android and iPhone
Stripe on Windows
- Fix
- Clear your browser cache and cookies, or temporarily disable any firewall settings blocking Stripe's API domains. You can also try accessing the Stripe Dashboard in an Incognito window.
- Check
- Visit the official Stripe Status page to check for active outages, or use your browser's developer console to look for connection errors to Stripe.
ping stripe.comTest whether Stripe's servers replynslookup stripe.comCheck that Stripe's DNS resolvestracert stripe.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadStripe on Mac
- Fix
- Force refresh your browser page to reload Stripe, and check that Safari or Chrome extensions aren't blocking Stripe's payment scripts. Ensure your macOS network settings are not blocking secure connections.
- Check
- Check the Stripe Status dashboard for platform-wide issues, or use network diagnostics to verify if your Mac can reach Stripe's servers.
ping -c 4 stripe.comTest whether Stripe's servers replynslookup stripe.comCheck that Stripe's DNS resolvestraceroute stripe.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadStripe on Android
- Fix
- Clear the cache for the Stripe Dashboard app in your Android settings, or update the app to the latest version in the Google Play Store.
- Check
- Open the Stripe app to see if it displays connection timeout errors, or try loading the Stripe website on a mobile browser to isolate the issue.
Stripe on iPhone and iPad
- Fix
- Force close and restart the Stripe app on your iPhone, or reinstall it from the App Store if the dashboard fails to load. Ensure cellular data is enabled for the app in your settings.
- Check
- Look for network error alerts within the Stripe iOS app, or check the system status page using Safari to see if Stripe is experiencing downtime.
What happens when Stripe goes down
Stripe is a payments platform. Businesses use it to accept cards, manage subscriptions, send invoices, and handle payouts; when it goes down, your checkout page can fail, recurring charges may not process, the dashboard can stall, and API calls may return errors.
Card payments break first: your customers see a processing error at checkout, and your payment intents stop confirming. Your dashboard may not load, and subscription renewals can fail without a clear reason. Payouts might sit pending longer than usual, and API calls can return server errors for hours. Problems can be partial: they hit one card network or one region while the rest of the service keeps working.
Stripe IP address, servers and network
- IPv4 addresses
- 34.252.74.21
Show all 3
- 52.215.231.162
- 54.76.53.164
- IPv6
- Not offered
- Network
- AS16509 · Amazon.com, Inc., registered in the United States
- Served through
- Amazon Web Services
- DNS hosted by
- Amazon Route 53
- HTTPS certificate
- Issued by DigiCert, Inc., valid until 10 May 2027 (189 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 440 ms
Checked from our server in Frankfurt, Germany, 17 h ago, for stripe.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from stripe.com. Fastest from Los Angeles (195 ms), slowest from São Paulo (440 ms). Every location connected through Amazon.com, Inc. (AS16509), using 8 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up · HTTP 307 | 231 ms | 34.252.74.21 |
| ViennaAustria | Up · HTTP 307 | 284 ms | 52.49.17.168 |
| MilanItaly | Up · HTTP 307 | 247 ms | 52.30.58.64 |
| ParisFrance | Up · HTTP 307 | 228 ms | 52.49.17.168 |
| AmsterdamNetherlands | Up · HTTP 307 | 215 ms | 52.215.231.162 |
| MadridSpain | Up · HTTP 307 | 285 ms | 52.30.58.64 |
| WarsawPoland | Up · HTTP 307 | 305 ms | 54.76.53.164 |
| Los AngelesUSA | Up | 195 ms | 198.137.150.111 |
| São PauloBrazil | Up · HTTP 307 | 440 ms | 198.202.176.111 |
| SingaporeSingapore | Up · HTTP 307 | 230 ms | 198.202.176.41 |
| TokyoJapan | Up · HTTP 307 | 202 ms | 198.137.150.111 |
Checked with check-host.net from its servers in these cities 17 h ago, for stripe.com. Time is how long each server took to load the page.
Stripe FAQ
Is Stripe down right now?
Why do my Stripe API requests return 'Invalid API Key provided'?
Why did my Stripe Checkout session fail with 'Your card was declined'?
Why are my Stripe webhooks not arriving after a payment succeeds?
Why does the Stripe app show a blank screen or fail to load my balance?
Service updates from @stripe
No posts about problems from @stripe in the last 14 days. The latest is from .
How we track Stripe
The status on this page comes from user-submitted problem reports for Stripe, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Stripe, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Stripe's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.