Xero outages and problems
In the past 24 hours, 66 user reports came in for Xero. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 4 reports, about 23 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Xero in November 2026
- Problem reports in November (since 2 November)
- 68
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Xero worldwide.
Share of 20 recent reports that said what was wrong, from every country listed below.
Xero reports around the world
In the last 24 hours, 142 problem reports about Xero came in from 4 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The UK numbers above | Normal | 4 | 55 |
| Australia | Normal | 3 | 70 |
| South Africa | Normal | 3 | 6 |
| New Zealand | Normal | 0 | 11 |
Each country's status compares its reports with the usual level there. Map outlines: Natural Earth.
Xero problem spikes, last 30 days
Since 2 November, Xero had no outage spikes or periods of elevated reports.
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- Australia70
- The UK55
- New Zealand11
- South Africa6
Country history starts on 2 November 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 2 November 2026. Monthly reports for all services
How to fix Xero not working
Xero is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach xero.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Xero.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
Xero IP address, servers and network
Checking xero.com from our server…
How we track Xero
The status on this page comes from user-submitted problem reports for Xero, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Xero, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Xero doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.