Waitrose outages and problems
User reports, last 24 hours
56 reports in total, counted in 15-minute windows
No problem reports came in for Waitrose in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 56 reports. There has been no spike in reports since 12 November. These are user reports from the UK, where most people report Waitrose problems.
- NormalClose to the usual level24 h · 56 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 56 user reports came in for Waitrose. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 6 reports, about 2 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Waitrose in November 2026
- Problem reports in November (since 12 November)
- 55
Monthly report for November 2026
People who report a problem with Waitrose to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Login
- App
- Checkout
- Ordering
Waitrose problem spikes, last 30 days
Since 12 November, Waitrose had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 12 November 2026. Monthly reports for all services
How to fix Waitrose not working
Waitrose is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach waitrose.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Waitrose.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
Waitrose IP address, servers and network
Checking waitrose.com from our server…
Contact Waitrose support
Tip: Waitrose doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the Waitrose status on your site
Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.
<a href="https://isitdownrightnow.app/services/waitrose/"><img src="https://isitdownrightnow.app/badge/waitrose.svg" alt="Waitrose status" height="20"></a>[](https://isitdownrightnow.app/services/waitrose/)A live card with the chart
The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.
<iframe src="https://isitdownrightnow.app/embed/waitrose/" title="Waitrose status" width="100%" height="230" style="border:0;max-width:560px" loading="lazy"></iframe>
<p><a href="https://isitdownrightnow.app/services/waitrose/">Waitrose status</a> from IsItDownRightNow.app</p><a href="https://isitdownrightnow.app/services/waitrose/"><img src="https://isitdownrightnow.app/share/waitrose.png" alt="Waitrose status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>[](https://isitdownrightnow.app/services/waitrose/)Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.
How we track Waitrose
The status on this page comes from user-submitted problem reports for Waitrose, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Waitrose, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Waitrose doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.