Star Citizen outages and problems
User reports, last 24 hours
2 reports in total, counted in 15-minute windows
No problem reports came in for Star Citizen in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 2 reports. There has been no spike in reports since 4 November. These are user reports from the US, where most people report Star Citizen problems.
- NormalClose to the usual level24 h · 2 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 2 user reports came in for Star Citizen. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 1 report, about 4 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Star Citizen in November 2026
- Problem reports in November (since 4 November)
- 3
Monthly report for November 2026
People who report a problem with Star Citizen to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Login
- Purchases
- Server Connection
- Game Play
- Game Launch
- Lag / Latency
Star Citizen problem spikes, last 30 days
Since 4 November, Star Citizen had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix Star Citizen not working
Star Citizen is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach robertsspaceindustries.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Star Citizen.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Star Citizen is down: what to use instead
- RSI Launcher If only the website is failing, open the launcher to see if your saved login and game install still work.
- Elite Dangerous Use it if you want a space sim with ship combat and exploration while Star Citizen is unavailable.
- No Man's Sky It helps if you want space travel with base building and co-op outside the RSI account system.
- EVE Online Use it for a long-running sci-fi MMO built around corporations and market play while you wait.
Star Citizen IP address, servers and network
Checking robertsspaceindustries.com from our server…
Service updates from @RobertsSpaceInd
No posts about problems from @RobertsSpaceInd in the last 14 days. The latest is from .
Contact Star Citizen support
- Websiterobertsspaceindustries.com/about-the-game/spaceflight
- X (Twitter)x.com/RobertsSpaceInd
- Facebookfacebook.com/426976044011090
Tip: Star Citizen doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the Star Citizen status on your site
Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.
<a href="https://isitdownrightnow.app/services/star-citizen/"><img src="https://isitdownrightnow.app/badge/star-citizen.svg" alt="Star Citizen status" height="20"></a>[](https://isitdownrightnow.app/services/star-citizen/)A live card with the chart
The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.
<iframe src="https://isitdownrightnow.app/embed/star-citizen/" title="Star Citizen status" width="100%" height="230" style="border:0;max-width:560px" loading="lazy"></iframe>
<p><a href="https://isitdownrightnow.app/services/star-citizen/">Star Citizen status</a> from IsItDownRightNow.app</p><a href="https://isitdownrightnow.app/services/star-citizen/"><img src="https://isitdownrightnow.app/share/star-citizen.png" alt="Star Citizen status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.
How we track Star Citizen
The status on this page comes from user-submitted problem reports for Star Citizen, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Star Citizen, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Star Citizen doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.