AnyDesk outages and problems
No user reports came in for AnyDesk in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
What AnyDesk's status page says
Checking status.anydesk.com…
What people can report about AnyDesk
People who report a problem with AnyDesk to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Login
- App
- Server connection
- Saving and sync
- Integrations
- Lag
- Automation and flows
AnyDesk problem spikes, last 30 days
Since 27 October, AnyDesk had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: no data
- Sat 10 Oct: no data
- Sun 11 Oct: no data
- Mon 12 Oct: no data
- Tue 13 Oct: no data
- Wed 14 Oct: no data
- Thu 15 Oct: no data
- Fri 16 Oct: no data
- Sat 17 Oct: no data
- Sun 18 Oct: no data
- Mon 19 Oct: no data
- Tue 20 Oct: no data
- Wed 21 Oct: no data
- Thu 22 Oct: no data
- Fri 23 Oct: no data
- Sat 24 Oct: no data
- Sun 25 Oct: no data
- Mon 26 Oct: no data
- Tue 27 Oct: 1 report
- Wed 28 Oct: 0 reports
- Thu 29 Oct: 0 reports
- Fri 30 Oct: 0 reports
- Sat 31 Oct: 0 reports
- Sun 1 Nov: no data
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix AnyDesk not working
AnyDesk is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Check the remote address and online state
On the distant machine, read the address under 'Your Address', then paste or type it into 'Remote Address' on your side; one wrong digit stops the session before it starts. Wake that screen and keep the app open, because a sleeping client or a closed window leaves the desk unreachable.
Restart the app on both machines
Close it from the menu and open it again on both ends. If the window stays gone on Windows, end any leftover anydesk.exe process in Task Manager; a stale process can keep the network port tied up, and a clean start often clears a stuck connection.
Allow it through the firewall or proxy
In Windows, open Control Panel > System and Security > Windows Defender Firewall > Allow an app or feature through Windows Defender Firewall and tick AnyDesk for Private and Public. If you use a VPN or a proxy, open Settings > Network in the app and check the proxy settings there; a wrong route leaves the remote desk unreachable. Test after each change.
Reset access and reinstall the client
If the remote desk rejects your password or fails only for unattended sessions, open Settings > Security on that machine and set a new password for unattended access. When sessions still drop, uninstall the app from Settings > Apps > Installed apps on Windows and install the current build after a restart. Copy the exact error text and check the help centre if the same failure returns.
While AnyDesk is down: what to use instead
- TeamViewer If you already have it installed on both machines, you can start a remote session in a couple of clicks and keep working while AnyDesk sorts itself out.
- Chrome Remote Desktop When the other person uses Chrome and can grant access through their Google account, this gets you to their desktop from a browser without installing anything new on your end.
- RustDesk For a remote session where you control the connection, set it up ahead of time on the machine you need to reach; it works across Windows, macOS and Linux.
- Phone call If the person at the other end can sit at the keyboard, talking them through the steps on a call often beats waiting for the app to come back.
Fix AnyDesk on Windows, Mac, Android and iPhone
AnyDesk on Windows
- Fix
- Restart the Anydesk service using the Windows Services manager or run the application as an administrator. Also, check that Windows Defender Firewall is not blocking Anydesk's network access.
- Check
- Check the status bar in the bottom-left corner of the Anydesk window to see if it shows a green connection status. You can also attempt to connect to a known active ID to verify if the service is reaching the network.
ping anydesk.comTest whether Anydesk's servers replynslookup anydesk.comCheck that Anydesk's DNS resolvestracert anydesk.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadAnyDesk on Mac
- Fix
- Ensure that Anydesk has been granted Accessibility and Screen Recording permissions in your Mac's System Settings under Privacy & Security. Restart the Anydesk application after enabling these permissions.
- Check
- Verify if the status indicator at the bottom of the Anydesk window indicates it is ready for incoming connections. If it shows a connection error, check your Mac's network settings.
ping -c 4 anydesk.comTest whether Anydesk's servers replynslookup anydesk.comCheck that Anydesk's DNS resolvestraceroute anydesk.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadAnyDesk on Android
- Fix
- Clear the Anydesk app cache in your device settings and ensure it has permission to display over other apps. If issues persist, check the Google Play Store for any pending updates to the Anydesk app.
- Check
- Open the Anydesk app and verify if your personal Address ID is displayed or if a connection error message appears. You can also try toggling your Wi-Fi connection to see if it refreshes the status.
AnyDesk on iPhone and iPad
- Fix
- Reinstall Anydesk from the App Store and ensure that Local Network permissions are enabled for the app in your iOS Settings. Restarting your iPhone or iPad can also resolve persistent connection issues.
- Check
- Open Anydesk on your iOS device and check if the status bar indicates a connection failure. Verify your internet connection by loading a webpage in Safari.
What happens when AnyDesk goes down
AnyDesk is remote desktop software for Windows, macOS, Linux and mobile, and IT support teams and remote workers use it to open another machine. An outage interrupts remote sessions, which stops support calls and work from outside the office.
New connections are the first thing to fail: the client stalls on connecting and then says it cannot reach the remote desk. Existing sessions can freeze or drop; the client may try to reconnect on its own. Inside a session, file transfer, clipboard sync, the address book and in-session chat can stall or fail. Problems are often partial, so one region or one platform can fail while other sessions work; the status at the top shows whether user reports sent to a public outage-reporting service sit above their usual level in 15-minute windows over the last 24 hours, and this site does not probe the service or collect reports itself.
AnyDesk IP address, servers and network
Checking anydesk.com from our server…
AnyDesk FAQ
Is AnyDesk down right now?
Why does AnyDesk show the remote desk as unavailable?
What can I try when AnyDesk hangs on Waiting for image?
Why does unattended access fail after the remote PC reboots?
If AnyDesk asks for a password I did not set, what should I check?
Put the AnyDesk status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/anydesk/"><img src="https://isitdownrightnow.app/badge/anydesk.svg" alt="AnyDesk status" height="20"></a>[](https://isitdownrightnow.app/services/anydesk/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track AnyDesk
The status on this page comes from user-submitted problem reports for AnyDesk, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for AnyDesk, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from AnyDesk's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.