RingCentral outages and problems
In the past 24 hours, 5 user reports came in for RingCentral. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 5 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
RingCentral in October 2026
- Problem reports in October (since 28 October)
- 45
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for RingCentral worldwide.
Share of 2 recent reports that said what was wrong, from every country listed below.
RingCentral reports around the world
In the last 24 hours, 19 problem reports about RingCentral came in from 4 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 0 | 16 |
| Canada | Normal | 0 | 1 |
| Mexico | Normal | 0 | 1 |
| The Netherlands | Normal | 0 | 1 |
| The UK | Normal | 0 | 0 |
| Australia | Normal | 0 | 0 |
| Pakistan | Normal | 0 | 0 |
| The Philippines | Normal | 0 | 0 |
| Russia | Normal | 0 | 0 |
| Germany | Normal | 0 | 0 |
| Belgium | Normal | 0 | 0 |
| France | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 55 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
RingCentral problem spikes, last 30 days
Since 28 October, RingCentral had no outage spikes or periods of elevated reports.
- Fri 2 Oct: no data
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: no data
- Sat 10 Oct: no data
- Sun 11 Oct: no data
- Mon 12 Oct: no data
- Tue 13 Oct: no data
- Wed 14 Oct: no data
- Thu 15 Oct: no data
- Fri 16 Oct: no data
- Sat 17 Oct: no data
- Sun 18 Oct: no data
- Mon 19 Oct: no data
- Tue 20 Oct: no data
- Wed 21 Oct: no data
- Thu 22 Oct: no data
- Fri 23 Oct: no data
- Sat 24 Oct: no data
- Sun 25 Oct: no data
- Mon 26 Oct: no data
- Tue 27 Oct: no data
- Wed 28 Oct: 11 reports
- Thu 29 Oct: 15 reports
- Fri 30 Oct: 17 reports
- Sat 31 Oct: 2 reports
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US40
- India2
- Mexico2
- Brazil1
- Canada1
- Colombia1
- The UK1
- Japan1
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix RingCentral not working
RingCentral is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach ringcentral.com over your own connection, right now. Nothing is sent to us or stored.
Check the RingCentral status page
Open https://status.ringcentral.com in a browser. The page shows whether problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. It does not test your own connection, so use it to rule out a wider outage before you change anything on your device.
Sign out and back in
In the desktop app, click your profile picture, choose Sign Out, then sign in again with your work email and password. On mobile, close the app from the app switcher and reopen it before you enter your credentials. A stale session can block calls or messages for one person while everyone else stays connected.
Test your audio and network
Open the app's Settings and select Audio. Confirm the correct microphone and speaker are selected; if they are not, change them and retry. Disconnect any VPN, then switch from Wi-Fi to Ethernet or mobile data and place a test call; if audio works on the new connection, your original network is the likely cause.
Reinstall or use the web app
Uninstall the desktop or mobile app, restart your device, and install it again from the official store for your platform. If the problem stays, sign in to the web app in a browser to see whether it follows your account or your device. Then contact support through https://support.ringcentral.com.
While RingCentral is down: what to use instead
- RingCentral web app If the desktop app is stuck, try signing in through RingCentral in a web browser.
- Mobile network calling If RingCentral calls fail, use your mobile phone's regular calling app to reach someone.
- Microsoft Teams Use Teams for work calls or messages when your team already has it set up.
- Zoom Use Zoom for a scheduled video meeting when RingCentral meetings are unavailable.
Fix RingCentral on Windows, Mac, Android and iPhone
RingCentral on Windows
- Fix
- To fix the RingCentral app on Windows, try closing it completely from the system tray and restarting it, or clear the app's cache directory in your AppData folder. Ensure your Windows firewall or antivirus isn't blocking RingCentral's network access.
- Check
- Check if RingCentral is down on Windows by visiting the official RingCentral Status page in your browser or trying to log in via the RingCentral web app. You can also check the Windows Task Manager to see if the app processes are running and consuming network data.
ping ringcentral.comTest whether RingCentral's servers replynslookup ringcentral.comCheck that RingCentral's DNS resolvestracert ringcentral.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadRingCentral on Mac
- Fix
- Resolve RingCentral issues on macOS by force quitting the application and checking your System Settings to ensure it has microphone and camera permissions. If the problem persists, reinstall the RingCentral app from the official website.
- Check
- Determine if RingCentral is down on Mac by checking the RingCentral Service Status portal in Safari or Chrome. Alternatively, attempt to connect to the RingCentral web client to see if the outage is specific to the desktop application.
ping -c 4 ringcentral.comTest whether RingCentral's servers replynslookup ringcentral.comCheck that RingCentral's DNS resolvestraceroute ringcentral.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadRingCentral on Android
- Fix
- Fix RingCentral on Android by clearing the app's cache and data through your device's storage settings, or check the Google Play Store for any pending updates. Restarting your phone or switching between Wi-Fi and mobile data can also restore the RingCentral connection.
- Check
- To see if RingCentral is down on Android, check the RingCentral Status website using your mobile browser. You can also look at recent reviews on the Google Play Store to see if other Android users are reporting similar connection issues.
RingCentral on iPhone and iPad
- Fix
- If RingCentral is not working on iOS, force close the app and verify that it has network and microphone permissions enabled in your iPhone or iPad settings. If issues continue, delete and reinstall the RingCentral app from the App Store.
- Check
- Check if RingCentral is experiencing an outage on iOS by visiting the RingCentral Status page on Safari. You can also check if other internet-dependent apps are working to rule out local cellular or Wi-Fi connectivity issues.
What happens when RingCentral goes down
RingCentral is a cloud phone and contact center service for calls, video meetings, team messaging, and customer queues. Businesses and support teams rely on it, so an outage interrupts inbound calls, outbound dialing, meetings, and chat; the status at the top of each page shows whether user problem reports are above their usual level, counted in 15-minute windows over the last 24 hours, and this site does not probe the service itself.
When a problem starts, calls usually break first: outbound dialing fails, inbound calls ring once then drop, audio cuts out midway, and transferred calls disconnect. Meetings freeze and chat lags. Contact center agents lose queue calls, voicemail takes minutes to appear, the mobile app shows a reconnecting banner, and desk phones display a line unavailable message. Problems are often partial: one region or one feature can fail while the rest of the service keeps working, and a spike here reflects user reports rather than a confirmed outage everywhere.
RingCentral IP address, servers and network
- IPv4 addresses
- 66.81.247.250
Show all 2
- 66.81.247.6
- IPv6
- Not offered
- Network
- AS209242 · Cloudflare London, LLC, registered in the United States
- Served through
- Cloudflare · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- Cloudflare
- HTTPS certificate
- Issued by DigiCert Inc, valid until 16 Feb 2027 (107 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 88 ms
Checked from our server in Frankfurt, Germany, 17 h ago, for www.ringcentral.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.ringcentral.com. Fastest from Frankfurt (114 ms), slowest from Singapore (1,664 ms). Every location connected through Cloudflare London, LLC (AS209242), using 2 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 114 ms | 66.81.247.250 |
| ViennaAustria | Up | 165 ms | 66.81.247.250 |
| MilanItaly | Up | 123 ms | 66.81.247.250 |
| ParisFrance | Up | 119 ms | 66.81.247.250 |
| AmsterdamNetherlands | Up | 124 ms | 66.81.247.6 |
| MadridSpain | Up | 158 ms | 66.81.247.250 |
| WarsawPoland | Up | 148 ms | 66.81.247.250 |
| Los AngelesUSA | Up | 152 ms | 66.81.247.6 |
| São PauloBrazil | Up | 384 ms | 66.81.247.250 |
| SingaporeSingapore | Up | 1,664 ms | 66.81.247.250 |
| TokyoJapan | Up | 361 ms | 66.81.247.250 |
Checked with check-host.net from its servers in these cities 17 h ago, for www.ringcentral.com. Time is how long each server took to load the page.
RingCentral FAQ
Is RingCentral down right now?
Why does the RingCentral desktop app drop calls or give one-way audio?
Why can't I sign in to my RingCentral account even after resetting my password?
Why are my RingCentral text messages failing to send?
Why does RingCentral show a network connection error when I make a call?
How we track RingCentral
The status on this page comes from user-submitted problem reports for RingCentral, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for RingCentral, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from RingCentral's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.