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RingCentral ringcentral.com

Is RingCentral down right now? Live status and outage tracker

No, RingCentral is up.

No outage detected, and no user reports in the last hour.

Live Data refreshes every 5 minutes
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

5 reports in total, counted in 15-minute windows

No problem reports came in for RingCentral in the last hour, against about 2 at this time on a usual day. Over the last 24 hours there were 5 reports. Worldwide, most recent reports were about phone (100%). There has been no spike in reports since 28 October. These are user reports from the US, where most people report RingCentral problems.

Around the world right now: normal in 66 other countries. By country

In the past 24 hours, 5 user reports came in for RingCentral. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day. The busiest 15-minute window had 2 reports, about 5 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
2
2 reports, 5 h ago
Last 24 hours

RingCentral outages and problems

In the past 24 hours, 5 user reports came in for RingCentral. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 2 reports, about 5 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for RingCentral stayed at their usual level the whole time.
This month

RingCentral in October 2026

Problem reports in October (since 28 October)
45

Monthly report for October 2026

What went wrong

What people said was wrong in recent problem reports for RingCentral worldwide.

  1. Phone100%

Share of 2 recent reports that said what was wrong, from every country listed below.

World map

RingCentral reports around the world

In the last 24 hours, 19 problem reports about RingCentral came in from 4 countries. Right now reports are at the usual level in every country.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.
CountryNowLast hour24 hours
The US numbers above Normal 016
Canada Normal 01
Mexico Normal 01
The Netherlands Normal 01
The UK Normal 00
Australia Normal 00
Pakistan Normal 00
The Philippines Normal 00
Russia Normal 00
Germany Normal 00
Belgium Normal 00
France Normal 00

Each country's status compares its reports with the usual level there. 55 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.

Last 30 days

RingCentral problem spikes, last 30 days

Since 28 October, RingCentral had no outage spikes or periods of elevated reports.

  • Fri 2 Oct: no data
  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: no data
  • Tue 6 Oct: no data
  • Wed 7 Oct: no data
  • Thu 8 Oct: no data
  • Fri 9 Oct: no data
  • Sat 10 Oct: no data
  • Sun 11 Oct: no data
  • Mon 12 Oct: no data
  • Tue 13 Oct: no data
  • Wed 14 Oct: no data
  • Thu 15 Oct: no data
  • Fri 16 Oct: no data
  • Sat 17 Oct: no data
  • Sun 18 Oct: no data
  • Mon 19 Oct: no data
  • Tue 20 Oct: no data
  • Wed 21 Oct: no data
  • Thu 22 Oct: no data
  • Fri 23 Oct: no data
  • Sat 24 Oct: no data
  • Sun 25 Oct: no data
  • Mon 26 Oct: no data
  • Tue 27 Oct: no data
  • Wed 28 Oct: 11 reports
  • Thu 29 Oct: 15 reports
  • Fri 30 Oct: 17 reports
  • Sat 31 Oct: 2 reports

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

  • The US40
  • India2
  • Mexico2
  • Brazil1
  • Canada1
  • Colombia1
  • The UK1
  • Japan1

Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services

Troubleshooting

How to fix RingCentral not working

RingCentral is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach ringcentral.com over your own connection, right now. Nothing is sent to us or stored.

  1. Check the RingCentral status page

    Open https://status.ringcentral.com in a browser. The page shows whether problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. It does not test your own connection, so use it to rule out a wider outage before you change anything on your device.

  2. Sign out and back in

    In the desktop app, click your profile picture, choose Sign Out, then sign in again with your work email and password. On mobile, close the app from the app switcher and reopen it before you enter your credentials. A stale session can block calls or messages for one person while everyone else stays connected.

  3. Test your audio and network

    Open the app's Settings and select Audio. Confirm the correct microphone and speaker are selected; if they are not, change them and retry. Disconnect any VPN, then switch from Wi-Fi to Ethernet or mobile data and place a test call; if audio works on the new connection, your original network is the likely cause.

  4. Reinstall or use the web app

    Uninstall the desktop or mobile app, restart your device, and install it again from the official store for your platform. If the problem stays, sign in to the web app in a browser to see whether it follows your account or your device. Then contact support through https://support.ringcentral.com.

While RingCentral is down: what to use instead

  • RingCentral web app If the desktop app is stuck, try signing in through RingCentral in a web browser.
  • Mobile network calling If RingCentral calls fail, use your mobile phone's regular calling app to reach someone.
  • Microsoft Teams Use Teams for work calls or messages when your team already has it set up.
  • Zoom Use Zoom for a scheduled video meeting when RingCentral meetings are unavailable.
Your device

Fix RingCentral on Windows, Mac, Android and iPhone

RingCentral on Windows

Fix
To fix the RingCentral app on Windows, try closing it completely from the system tray and restarting it, or clear the app's cache directory in your AppData folder. Ensure your Windows firewall or antivirus isn't blocking RingCentral's network access.
Check
Check if RingCentral is down on Windows by visiting the official RingCentral Status page in your browser or trying to log in via the RingCentral web app. You can also check the Windows Task Manager to see if the app processes are running and consuming network data.
Command Prompt
ping ringcentral.comTest whether RingCentral's servers reply
nslookup ringcentral.comCheck that RingCentral's DNS resolves
tracert ringcentral.comTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

RingCentral on Mac

Fix
Resolve RingCentral issues on macOS by force quitting the application and checking your System Settings to ensure it has microphone and camera permissions. If the problem persists, reinstall the RingCentral app from the official website.
Check
Determine if RingCentral is down on Mac by checking the RingCentral Service Status portal in Safari or Chrome. Alternatively, attempt to connect to the RingCentral web client to see if the outage is specific to the desktop application.
Terminal
ping -c 4 ringcentral.comTest whether RingCentral's servers reply
nslookup ringcentral.comCheck that RingCentral's DNS resolves
traceroute ringcentral.comTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

RingCentral on Android

Fix
Fix RingCentral on Android by clearing the app's cache and data through your device's storage settings, or check the Google Play Store for any pending updates. Restarting your phone or switching between Wi-Fi and mobile data can also restore the RingCentral connection.
Check
To see if RingCentral is down on Android, check the RingCentral Status website using your mobile browser. You can also look at recent reviews on the Google Play Store to see if other Android users are reporting similar connection issues.

RingCentral on iPhone and iPad

Fix
If RingCentral is not working on iOS, force close the app and verify that it has network and microphone permissions enabled in your iPhone or iPad settings. If issues continue, delete and reinstall the RingCentral app from the App Store.
Check
Check if RingCentral is experiencing an outage on iOS by visiting the RingCentral Status page on Safari. You can also check if other internet-dependent apps are working to rule out local cellular or Wi-Fi connectivity issues.
About

What happens when RingCentral goes down

RingCentral is a cloud phone and contact center service for calls, video meetings, team messaging, and customer queues. Businesses and support teams rely on it, so an outage interrupts inbound calls, outbound dialing, meetings, and chat; the status at the top of each page shows whether user problem reports are above their usual level, counted in 15-minute windows over the last 24 hours, and this site does not probe the service itself.

When a problem starts, calls usually break first: outbound dialing fails, inbound calls ring once then drop, audio cuts out midway, and transferred calls disconnect. Meetings freeze and chat lags. Contact center agents lose queue calls, voicemail takes minutes to appear, the mobile app shows a reconnecting banner, and desk phones display a line unavailable message. Problems are often partial: one region or one feature can fail while the rest of the service keeps working, and a spike here reflects user reports rather than a confirmed outage everywhere.

Servers and network

RingCentral IP address, servers and network

IPv4 addresses
66.81.247.250
Show all 2
  • 66.81.247.6
IPv6
Not offered
Network
AS209242 · Cloudflare London, LLC, registered in the United States
Served through
Cloudflare · our check was answered by its Frankfurt (FRA) data centre
DNS hosted by
Cloudflare
HTTPS certificate
Issued by DigiCert Inc, valid until 16 Feb 2027 (107 days)
HTTP/3
Not advertised
Our check
Answered in 88 ms

Checked from our server in Frankfurt, Germany, 17 h ago, for www.ringcentral.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from www.ringcentral.com. Fastest from Frankfurt (114 ms), slowest from Singapore (1,664 ms). Every location connected through Cloudflare London, LLC (AS209242), using 2 different addresses.

LocationResultTimeAddress reached
FrankfurtGermanyUp114 ms66.81.247.250
ViennaAustriaUp165 ms66.81.247.250
MilanItalyUp123 ms66.81.247.250
ParisFranceUp119 ms66.81.247.250
AmsterdamNetherlandsUp124 ms66.81.247.6
MadridSpainUp158 ms66.81.247.250
WarsawPolandUp148 ms66.81.247.250
Los AngelesUSAUp152 ms66.81.247.6
São PauloBrazilUp384 ms66.81.247.250
SingaporeSingaporeUp1,664 ms66.81.247.250
TokyoJapanUp361 ms66.81.247.250

Checked with check-host.net from its servers in these cities 17 h ago, for www.ringcentral.com. Time is how long each server took to load the page.

Questions

RingCentral FAQ

Is RingCentral down right now?

The status at the top of this page shows whether reports are above their usual level, counted in 15-minute windows over the last 24 hours. If an official status page is linked above, check it for a confirmed incident. To see if the problem is only on your side, open the app or web app on another network, such as mobile data instead of Wi-Fi, and try a second device; if calls, messages, or sign-in work there, your router, VPN, or local app install is the likely cause.

Why does the RingCentral desktop app drop calls or give one-way audio?

One-way audio usually points to a network path problem, not the service itself. Try the same call from the mobile app on cellular data, and if that works, check your router, firewall, or VPN settings. Wired Ethernet often fixes choppy audio on a Wi-Fi connection. If the mobile app also has bad audio, report it through the help centre.

Why can't I sign in to my RingCentral account even after resetting my password?

Check that you are on the right account domain, because a personal login and a company admin login can look the same. Clear the browser cache or reinstall the mobile app if the sign-in screen loops. If your company uses single sign-on, a bad SSO session can block access; sign out of your identity provider and try again. Contact your account admin if the error says your account is locked or not authorized.

Why are my RingCentral text messages failing to send?

A message can fail because the recipient opted out, your number is not enabled for SMS, or the file you attached is too large. Try a short plain text message to the same number from the web app. If that goes through, the issue is with the original message or attachment. If it fails everywhere, ask your admin to check messaging settings for your user and number.

Why does RingCentral show a network connection error when I make a call?

That message often means the app cannot reach the service over your current network, so test another connection before blaming an outage. Turn off VPN, switch from Wi-Fi to cellular data, and restart the app. If you use a desk phone, check the Ethernet cable and power, because a dropped link can look like a service failure. The help centre has setup steps for call quality and network tests.
For your site

Put the RingCentral status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

RingCentral status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/ringcentral/"><img src="https://isitdownrightnow.app/badge/ringcentral.svg" alt="RingCentral status" height="20"></a>
Markdown, for README files
[![RingCentral status](https://isitdownrightnow.app/badge/ringcentral.svg)](https://isitdownrightnow.app/services/ringcentral/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track RingCentral

The status on this page comes from user-submitted problem reports for RingCentral, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for RingCentral, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from RingCentral's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.

Elsewhere

Check other services