Lebara outages and problems
User reports, last 24 hours
98 reports in total, counted in 15-minute windows
No problem reports came in for Lebara in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 98 reports. Worldwide, most recent reports were about mobile internet (33%) and making calls (30%). There has been no spike in reports since 4 November. These are user reports from the Netherlands, where most people report Lebara problems.
Around the world right now: normal in 4 other countries. Most reports in the last hour: France 3 · Germany 3 · the UK 2. By country
- NormalClose to the usual level24 h · 98 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 98 user reports came in for Lebara. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 9 reports, about 7 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Lebara in November 2026
- Problem reports in November (since 4 November)
- 97
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Lebara worldwide.
Share of 33 recent reports that said what was wrong, from every country listed below.
Lebara reports around the world
In the last 24 hours, 139 problem reports about Lebara came in from 4 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| France | Normal | 3 | 6 |
| Germany | Normal | 3 | 5 |
| The UK | Normal | 2 | 30 |
| The Netherlands numbers above | Normal | 0 | 98 |
| Spain | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. Map outlines: Natural Earth.
Lebara problem spikes, last 30 days
Since 4 November, Lebara had no outage spikes or periods of elevated reports.
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The Netherlands98
- The UK30
- France6
- Germany5
- Spain0
Country history starts on 4 November 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix Lebara not working
Lebara is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach lebara.nl over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Lebara.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Lebara is down: what to use instead
- MyLebara app If the website account area will not load, try the app to check your balance or top up.
- lebara.nl website If the app hangs at login or payment, use the website in a browser to manage the same account.
- Prepaid top-up voucher If online payment fails, a voucher from a retailer can add credit to the SIM without using the app.
- Wi-Fi with WhatsApp or Signal If mobile data is the part that fails, connect to Wi-Fi and use WhatsApp or Signal for messages and calls.
Lebara IP address, servers and network
Checking lebara.nl from our server…
Service updates from @lebaranl
No posts about problems from @lebaranl in the last 14 days. The latest is from .
Contact Lebara support
Tip: Lebara doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the Lebara status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/lebara/"><img src="https://isitdownrightnow.app/badge/lebara.svg" alt="Lebara status" height="20"></a>[](https://isitdownrightnow.app/services/lebara/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Lebara
The status on this page comes from user-submitted problem reports for Lebara, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Lebara, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Lebara doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.