HomeWizard outages and problems
User reports, last 24 hours
42 reports in total, counted in 15-minute windows
No problem reports came in for HomeWizard in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 42 reports. Worldwide, most recent reports were about app (50%) and server connection (33%). There has been no spike in reports since 4 November. These are user reports from the Netherlands, where most people report HomeWizard problems.
Around the world right now: normal in 5 other countries. By country
- NormalClose to the usual level24 h · 42 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 42 user reports came in for HomeWizard. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 4 reports, about 14 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
HomeWizard in November 2026
- Problem reports in November (since 4 November)
- 42
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for HomeWizard worldwide.
Share of 6 recent reports that said what was wrong, from every country listed below.
HomeWizard reports around the world
In the last 24 hours, 44 problem reports about HomeWizard came in from 2 countries. Right now reports are at the usual level in every country.
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The Netherlands numbers above | Normal | 0 | 42 |
| Belgium | Normal | 0 | 2 |
| Austria | Normal | 0 | 0 |
| Sweden | Normal | 0 | 0 |
| Norway | Normal | 0 | 0 |
| Denmark | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there.
HomeWizard problem spikes, last 30 days
Since 4 November, HomeWizard had no outage spikes or periods of elevated reports.
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The Netherlands42
- Belgium2
- Austria0
- Denmark0
- Norway0
- Sweden0
Country history starts on 4 November 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix HomeWizard not working
HomeWizard is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach homewizard.com over your own connection, right now. Nothing is sent to us or stored.
Restart the Energy app
Close the HomeWizard Energy app from the app switcher, then open it again. If it asks you to sign in, use the same account that was used when the P1 Meter, Energy Socket, or Watermeter was added.
Check your phone connection
On iPhone, open Settings > Wi-Fi and check that Wi-Fi is on. On Android, open Settings > Network & internet > Internet, then connect to your home Wi-Fi and turn off any VPN under Settings > Network & internet > VPN.
Power cycle the meter
If live readings have stopped, unplug the P1 Meter from the smart meter, wait 10 seconds, and plug it back into the P1 port. For an Energy Socket, pull it from the wall socket, wait 10 seconds, and plug it back in.
Use 2.4 GHz Wi-Fi
HomeWizard devices need 2.4 GHz Wi-Fi, so check your router app or router web page for a separate 2.4 GHz network name. Connect your phone to that network before you add or reconnect the device in the Energy app.
While HomeWizard is down: what to use instead
- Smart meter display If the app is unavailable, read the electricity or gas totals from the meter in your meter cupboard and note them until HomeWizard works again.
- Energy supplier app Use your Dutch energy supplier's app or account page when you need billed usage or meter history, though it may lag behind live readings.
- Manual switch For a smart plug or appliance that you normally switch in the app, use the button on the plug or the appliance's own switch if you can reach it safely.
- Solar inverter app If you track solar output through the service, the inverter's own app can show production while the HomeWizard app is having trouble.
What happens when HomeWizard goes down
HomeWizard is a Dutch home energy service for the Energy app and devices such as the P1 Meter, kWh Meter, Energy Socket, and Watermeter. Dutch households use it to watch smart meter use and solar production; an outage can break live readings and graphs.
During a HomeWizard outage, the Energy app may open but stop updating live power use, gas readings, solar return, and water use. The P1 Meter or Energy Socket can look offline even when your Wi-Fi and power are fine, because the cloud account or app session cannot fetch fresh data. Breakage often shows up first as slow graphs, failed sign-in, stale totals, and devices stuck on their last value. Issues can be regional or partial, so one household may lose app data while another can still see history.
HomeWizard IP address, servers and network
Checking homewizard.com from our server…
HomeWizard FAQ
Is HomeWizard down right now?
Why does the HomeWizard Energy app say my P1 Meter is offline?
Why is my gas usage missing in the Energy app?
Why can’t I log in to the HomeWizard Energy app?
Why does my Energy Socket or kWh Meter stop showing live data?
Contact HomeWizard support
Tip: HomeWizard doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the HomeWizard status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/homewizard/"><img src="https://isitdownrightnow.app/badge/homewizard.svg" alt="HomeWizard status" height="20"></a>[](https://isitdownrightnow.app/services/homewizard/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track HomeWizard
The status on this page comes from user-submitted problem reports for HomeWizard, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for HomeWizard, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. HomeWizard doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.