Apple Maps outages and problems
In the past 24 hours, 8 user reports came in for Apple Maps. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 3 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What people can report about Apple Maps
What went wrong
What people said was wrong in recent problem reports for Apple Maps.
Share of 2 recent reports that said what was wrong.
Where Apple Maps problem reports come from
The map shows where recent problem reports for Apple Maps came from in the US. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
Apple Maps problem spikes, last 30 days
Since 8 October, Apple Maps had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: 1 report
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 1 report
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 1 report
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 1 report
- Wed 28 Oct: 12 reports
- Thu 29 Oct: 23 reports
- Fri 30 Oct: 15 reports
- Sat 31 Oct: 8 reports
- Sun 1 Nov: no data
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 8 October 2026. Monthly reports for all services
How to fix Apple Maps not working
Apple Maps is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach apple.com over your own connection, right now. Nothing is sent to us or stored.
Check your connection and reopen Maps
Open Settings > Cellular and turn on Cellular Data for the app. If you use Wi-Fi, rejoin your network from Settings > Wi-Fi. Then reopen it.
Turn on Location Services for Maps
Open Settings > Privacy & Security > Location Services and set the app to While Using the App or Always. Turn on Precise Location, then reopen it.
Set date and time automatically
Open Settings > General > Date & Time and turn on Set Automatically. If it is already on, toggle it off and on, then reopen the app. A wrong clock can block map downloads.
Reset Location & Privacy
Open Settings > General > Transfer or Reset iPhone, then tap Reset > Reset Location & Privacy. Enter your passcode and allow location access again in Maps, since this clears location permissions for every app.
While Apple Maps is down: what to use instead
- Google Maps Google Maps works when the app shows blank tiles or won't calculate a route, and it gives you directions and traffic on the same phone.
- Waze Waze helps with traffic alerts and rerouting while you drive.
- Bing Maps On a computer, Bing Maps handles address lookups and driving directions when the phone app will not respond.
- Your car's built-in map If your car has a built-in map, use it for the drive, because it keeps working when your phone app will not respond.
Fix Apple Maps on Windows, Mac, Android and iPhone
Apple Maps on Windows
- Fix
- Clear your web browser's cache and cookies, or try using a different browser to access Apple Maps via DuckDuckGo or web embeds. Disabling active VPNs or ad-blockers can also help resolve connection issues with Apple's map servers.
- Check
- Verify if Apple Maps is working by testing web-based map integrations on sites like DuckDuckGo, or check the official Apple System Status page using your browser.
ping apple.comTest whether Apple Maps's servers replynslookup apple.comCheck that Apple Maps's DNS resolvestracert apple.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadApple Maps on Mac
- Fix
- Force quit and restart the Apple Maps app, then verify that Location Services are enabled under your macOS System Settings. If the problem persists, check for macOS system updates to resolve compatibility issues.
- Check
- Open the native Apple Maps app on your Mac to see if maps fail to load, or check the Apple System Status page to see if the Maps service is down.
ping -c 4 apple.comTest whether Apple Maps's servers replynslookup apple.comCheck that Apple Maps's DNS resolvestraceroute apple.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadApple Maps on Android
- Fix
- Clear the cache of your mobile browser and try reloading the Apple Maps web integration. You can also try switching from mobile data to a stable Wi-Fi connection.
- Check
- Since there is no native Android app, check if Apple Maps web services fail to load in your mobile browser, or check the Apple System Status page.
Apple Maps on iPhone and iPad
- Fix
- Restart the Apple Maps app and ensure that Location Services are enabled in your iOS Privacy settings. You can also reset your network settings or check the App Store to ensure the app is updated to the latest version.
- Check
- Open the Apple Maps app on your iPhone or iPad to see if it fails to load routes or search results, and check the Apple System Status page for service outages.
What happens when Apple Maps goes down
Apple Maps is Apple's mapping app for iPhone, iPad, Mac, and CarPlay; it has turn-by-turn directions, live traffic, transit routes, and place listings. Commuters and delivery drivers rely on it for daily routes, so an outage interrupts guidance and arrival estimates.
Search often fails first: an address returns no results, and saved pins may drop off the list. Routing can then stall, ignore traffic, freeze the turn-by-turn arrow, or send you down a road that does not match the map on screen. Transit times and live traffic layers go stale or vanish, and CarPlay may show a blank panel or fall back to a compass. Problems are often partial, hitting one city or one Apple service such as directions while place search still works; check Apple's system status page and the Maps help centre before you reinstall the app.
Apple Maps IP address, servers and network
Checking apple.com from our server…
Checked from 11 places around the world
All 11 locations got an answer from www.apple.com. Fastest from Vienna (24 ms), slowest from Warsaw (222 ms). Every location connected through Akamai Technologies, Inc. (AS16625), using 11 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 43 ms | 88.221.168.210 |
| ViennaAustria | Up | 24 ms | 2.22.113.51 |
| MilanItaly | Up | 26 ms | 184.25.53.54 |
| ParisFrance | Up | 57 ms | 2.20.169.45 |
| AmsterdamNetherlands | Up | 49 ms | 23.210.17.55 |
| MadridSpain | Up | 98 ms | 23.14.136.246 |
| WarsawPoland | Up | 222 ms | 23.36.157.47 |
| Los AngelesUSA | Up | 47 ms | 23.199.1.26 |
| São PauloBrazil | Up | 41 ms | 2.21.153.2 |
| SingaporeSingapore | Up | 162 ms | 23.200.180.246 |
| TokyoJapan | Up | 41 ms | 184.31.228.249 |
Checked with check-host.net from its servers in these cities 4 days ago, for www.apple.com. Time is how long each server took to load the page.
Apple Maps FAQ
Is Apple Maps down right now?
Why does Apple Maps say Directions Not Available?
Why does the blue dot show me in the wrong place?
Why is the map blank on CarPlay?
Why won't a downloaded map open without a signal?
How we track Apple Maps
The status on this page comes from user-submitted problem reports for Apple Maps, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Apple Maps, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Apple Maps's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.