Autodesk outages and problems
In the past 24 hours, 6 user reports came in for Autodesk. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 9 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
What Autodesk's status page says
Checking health.autodesk.com…
What people can report about Autodesk
What went wrong
What people said was wrong in recent problem reports for Autodesk worldwide.
Share of 8 recent reports that said what was wrong, from every country listed below.
Autodesk reports around the world
In the last 24 hours, 10 problem reports about Autodesk came in from 5 countries. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 0 | 6 |
| Peru | Normal | 0 | 1 |
| Germany | Normal | 0 | 1 |
| France | Normal | 0 | 1 |
| Turkey | Normal | 0 | 1 |
| Argentina | Normal | 0 | 0 |
| Costa Rica | Normal | 0 | 0 |
| Guatemala | Normal | 0 | 0 |
| Mexico | Normal | 0 | 0 |
| Chile | Normal | 0 | 0 |
| Colombia | Normal | 0 | 0 |
| Ecuador | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. 54 more countries had 0 reports in the last 24 hours. Map outlines: Natural Earth.
Autodesk problem spikes, last 30 days
Since 6 October, Autodesk had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: 2 reports
- Wed 7 Oct: 0 reports
- Thu 8 Oct: 1 report
- Fri 9 Oct: 3 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 1 report
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 17 reports
- Thu 29 Oct: 46 reports
- Fri 30 Oct: 16 reports
- Sat 31 Oct: 6 reports
- Sun 1 Nov: no data
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- The US65
- Canada5
- The UK5
- Australia4
- Germany4
- France3
- Italy3
- Norway2
Country history starts on 29 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 6 October 2026. Monthly reports for all services
How to fix Autodesk not working
Autodesk is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach autodesk.com over your own connection, right now. Nothing is sent to us or stored.
Sign out of your Autodesk account
Open the app, click your account name or avatar, then choose Sign Out. Close the app, reopen it, and sign in again; a stale session can block licensing and cloud features even when your password is correct.
Restart the licensing service
On Windows, open Services (services.msc), find Autodesk Desktop Licensing Service, right-click it, and choose Restart; then try the app again. A stopped or stuck service can make the product ask for a license it already has.
Check Autodesk Health
Open https://health.autodesk.com in your browser when sign-in or cloud saves fail in more than one app. A posted incident there can save you a reinstall.
Repair the Autodesk installation
Open Windows Settings > Apps > Installed apps, select the product, choose Modify, then pick Repair. The installer checks local files and replaces damaged ones; try this after sign-in and licensing fixes fail.
While Autodesk is down: what to use instead
- Onshape Use it for browser-based CAD work when you need to keep designing without installing desktop software.
- FreeCAD Use it for parametric 3D models on a local computer when Autodesk desktop apps are unavailable.
- Blender Use it for 3D modeling, animation, and rendering while you wait for the service to return.
- SketchUp Use it for quick architectural and interior 3D concepts when your usual Autodesk design app will not open.
Fix Autodesk on Windows, Mac, Android and iPhone
Autodesk on Windows
- Fix
- Close all Autodesk processes in Task Manager, clear the Autodesk desktop licensing cache, and restart the Autodesk Access app. Ensure your Windows Firewall is not blocking Autodesk licensing services.
- Check
- Check the Autodesk Health Dashboard online for service outages or look for licensing connection error codes within your Autodesk desktop software.
ping autodesk.comTest whether Autodesk's servers replynslookup autodesk.comCheck that Autodesk's DNS resolvestracert autodesk.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadAutodesk on Mac
- Fix
- Force quit the Autodesk application and restart the Autodesk Licensing Service via Activity Monitor. Ensure Autodesk apps have the required permissions under macOS System Settings > Privacy & Security.
- Check
- Visit the Autodesk Health Dashboard or check the macOS Console app for connection and crash logs related to Autodesk software.
ping -c 4 autodesk.comTest whether Autodesk's servers replynslookup autodesk.comCheck that Autodesk's DNS resolvestraceroute autodesk.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadAutodesk on Android
- Fix
- Clear the cache and data for the Autodesk app in your device's settings, or reinstall it from the Google Play Store. Verify that your device has a stable internet connection to sync with Autodesk Cloud.
- Check
- Check if the Autodesk app fails to load your cloud files or displays connection errors, and verify the Autodesk server status using a mobile browser.
Autodesk on iPhone and iPad
- Fix
- Force close the Autodesk app, toggle your internet connection, and ensure cellular data permissions are enabled for Autodesk in your iOS settings. Reinstalling the app from the App Store can also resolve persistent launch issues.
- Check
- Look for connection timeout alerts when accessing your projects in the Autodesk app, or check the App Store for any reported service updates.
What happens when Autodesk goes down
Autodesk makes software for architects, engineers, construction teams, and design studios, and those groups rely on it to open drawings, coordinate building models, render scenes, and check licenses. An outage interrupts that work when a file needs the cloud or a sign-in.
Sign-in and license checks tend to fail first, so you may stall at the account window or get a license checkout error while a desktop app sits on a license check screen. Local edits can still work. Cloud features are the next break point: saving to Autodesk Docs or BIM 360, opening a cloud-hosted Revit model, syncing a Fusion 360 design, and starting a cloud render can each fail while the file on your machine opens fine. Trouble is often partial, since one product or region can drop while another stays up, and the same account may sign in on a different network.
Autodesk IP address, servers and network
Checking autodesk.com from our server…
Autodesk FAQ
Is Autodesk down right now?
Why does AutoCAD say my license has expired when my subscription is active?
Why does Revit fail to open a cloud model with a permission error?
Why does Fusion 360 keep going offline and losing my recent changes?
Why can't I sign in to my Autodesk account after changing my email or enabling two-factor authentication?
How we track Autodesk
The status on this page comes from user-submitted problem reports for Autodesk, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Autodesk, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Autodesk's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.