Home
Services
TopstepX

TopstepX topstepx.com

Is TopstepX down right now? Live status and outage tracker

No, TopstepX is up.

No outage detected, and no user reports in the last hour.

TopstepX's own status page: status.topstep.com

Live Updated 3 min ago Data refreshes every 5 minutes

Not working for you? Official status pageStatus page

User reports, last 24 hours, 15 minutes a segment: 96 flowing 0 slow (elevated) 0 jammed (outage)

User reports, last 24 hours

No reports in this window

No problem reports came in for TopstepX in the last hour, and at this time of day there are usually almost none. There has been no spike in reports since 29 October. These are user reports from the US, where most people report TopstepX problems.

Around the world right now: normal in 7 other countries. By country

NormalClose to the usual level24 h · 0 reports
ElevatedMore than 1.5 times the usual levelNone in this chart
OutageMore than twice the usual level and far above the day's averageNone in this chart
Usual levelWhat a usual day sees at that timeAlmost none at this time of day

Reports, last hour

Quiet

Uptime, 24 h

100.00%

No outage windows

Last outage

None

In the last 24 hours

Busiest 15 minutes

No reports

Last 24 hours

TopstepX outages and problems

No user reports came in for TopstepX in the past 24 hours, and its uptime over that window is 100.00%.

No 15-minute window had any reports at all, so the chart above stays flat.

No problems detected in the last 24 hoursReports for TopstepX stayed at their usual level the whole time.

Official status

What TopstepX's status page says

Checking status.topstep.com…

This month

TopstepX in October 2026

Problem reports in October (since 29 October): 5

Monthly report for October 2026

People who report a problem with TopstepX to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:

Website
Funds Transfer
Login
Payments
App
File Access

World map

TopstepX reports around the world

In the last 24 hours, 2 problem reports about TopstepX came in from one country. Right now reports are at the usual level in every country.

Outage now
Problems now
Normal

Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Country	Now	24 hours
The US numbers above	Normal	2
The UK	Normal	0
Singapore	Normal	0
Canada	Normal	0
Australia	Normal	0
The Netherlands	Normal	0
France	Normal	0
Germany	Normal	0

Each country's status compares its reports with the usual level there. Map outlines: Natural Earth.

Last 30 days

TopstepX problem spikes, last 30 days

Since 29 October, TopstepX had no outage spikes or periods of elevated reports.

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

The US5
Australia0
Canada0
Germany0
France0
The UK0
The Netherlands0
Singapore0

Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 29 October 2026. Monthly reports for all services

Troubleshooting

How to fix TopstepX not working

TopstepX is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach topstepx.com over your own connection, right now. Nothing is sent to us or stored.

Check the TopstepX status page
Open https://status.topstep.com and read the notice. If the platform reports an outage, you cannot fix it from your side; wait for the team to restore service. If the page is clear, the problem is local to your browser or network.
Hard refresh the TopstepX tab
Press Ctrl+F5 on Windows or Cmd+Shift+R on Mac while the platform tab is active and wait for the page to rebuild. That forces fresh files. If the chart or order panel returns, you are done.
Clear site data for TopstepX
In Chrome, go to Settings > Privacy and security > Clear browsing data, choose Cookies and other site data, and clear it. Then sign in again. Firefox has Settings > Privacy & Security > Cookies and Site Data > Clear Data; Safari has Settings > Privacy > Manage Website Data.
Switch networks or devices for TopstepX
Switch from Wi-Fi to a mobile hotspot, or open the platform on your phone. If it loads there, your original network or computer is the problem. Check your firewall or VPN.

While TopstepX is down: what to use instead

Topstep status page If the platform won't load or your orders hang, check the official status page first, because a posted incident means the fault is on their side and refreshing won't help.
Another browser or device When the web platform sits on a blank screen or keeps logging you out, try a private window or a different browser, since a stale cache can cause the same symptoms as a real outage.
TradingView charts Keep a TradingView chart of the same contract open so you can still watch price while your own charts are frozen.
Topstep support Contact support if you have an open position you can't close and ask them to flatten it.

Your device

Fix TopstepX on Windows, Mac, Android and iPhone

TopstepX on Windows

Fix: Clear your browser's cache and cookies, or disable hardware acceleration if the TopstepX charts fail to load. You should also temporarily disable any ad-blockers or security extensions that might block TopstepX's real-time data connections.
Check: To check if TopstepX is down on Windows, try loading the trading platform in an Incognito window or check the official Topstep status page. You can also test if the site loads on a different browser like Edge or Chrome.

Command Prompt

ping topstepx.comTest whether TopstepX's servers reply

nslookup topstepx.comCheck that TopstepX's DNS resolves

tracert topstepx.comTrace where the connection drops

ipconfig /flushdnsClear the DNS cache, then reload

TopstepX on Mac

Fix: Clear your browser cache in Safari or Chrome, and ensure that your macOS firewall is not blocking TopstepX's data feeds. Updating your browser to the latest version can also resolve platform rendering issues.
Check: Verify if TopstepX is down on macOS by trying to access the platform via Safari and Chrome to rule out browser-specific issues. Check if other web-based trading platforms load to confirm your internet connection is stable.

Terminal

ping -c 4 topstepx.comTest whether TopstepX's servers reply

nslookup topstepx.comCheck that TopstepX's DNS resolves

traceroute topstepx.comTrace where the connection drops

sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

TopstepX on Android

Fix: Clear the cache of your mobile browser from your Android settings, then reload the TopstepX website. If you are using the TopstepX progressive web app, delete the home screen shortcut and re-add it.
Check: Test if TopstepX is down on Android by switching from Wi-Fi to mobile data to rule out local network issues. You can also try loading the page in a private browsing tab.

TopstepX on iPhone and iPad

Fix: Clear your Safari history and website data in your iOS Settings to resolve loading issues with TopstepX. If you have saved TopstepX to your Home Screen, delete the shortcut, restart your device, and recreate it.
Check: Determine if TopstepX is down on iOS by checking if the platform loads in Safari using cellular data instead of Wi-Fi. Ensure that Apple's Private Relay is temporarily disabled, as it can block connection to the TopstepX trading servers.

About

What happens when TopstepX goes down

TopstepX is a futures trading platform, and traders use it for charts, order entry, position management, and account balances. An outage can lock you out, freeze charts, reject orders, and leave open positions unclear.

Login trouble hits first. You may get stuck at the sign-in screen, or the chart loads with no price updates while the rest of the app still looks fine. Order entry can reject or hang; you cannot tell whether a trade was placed. Position and balance panels lag next, and trouble often hits one region or one feature while other parts keep working.

Servers and network

TopstepX IP address, servers and network

Checking topstepx.com from our server…

Questions

TopstepX FAQ

Is TopstepX down right now?

The status at the top of this page shows whether problem reports for the service are above their usual level, counted in 15-minute windows over the last 24 hours. The official status page at status.topstep.com is the one to check if the company posts there. To tell whether the problem is only on your side, try another network or a different device. If the same page or order screen fails everywhere, your setup is not the problem.

Why does TopstepX keep disconnecting while I am in a trade?

A dropped connection usually shows up as frozen quotes or a dead chart, and the order ticket may stop responding. The app needs a steady path to the market data feed, so a weak Wi-Fi signal or a VPN can break it even when your internet looks fine. Switch to a wired connection or mobile hotspot, then reload the platform and sign in again. If the disconnect repeats on two different networks, check the official status page before you blame your setup.

Why did my TopstepX order get rejected?

The platform rejects an order when the market is closed, your account lacks permission for that contract, your price is no longer available, or a risk limit blocks it. You may see a rejection notice on the order ticket, but the exact wording depends on the reason. Check the contract's trading hours and your account settings before you resubmit. If the rejection keeps happening on a live order, contact support and include the time and the reason shown.

Why can't I log in to TopstepX?

Login trouble often comes from a wrong password, an expired session, a browser holding old cookies, or a VPN blocking the sign-in request. Try a private window, reset your password, clear old cookies, and turn off the VPN before you sign in again. If you use the mobile app, update it or clear its cache. When the same login fails on a different device and network, the problem is likely on the service side.

Why is my TopstepX balance or payout not updating?

Balances and payout figures update after the platform reconciles your trades, so a delayed refresh does not mean the money is gone. If you just closed a position, give it a moment and refresh the page or app. Check that you are looking at the right account, because a Trading Combine account and a funded account show separate balances. If the number stays wrong after a refresh, contact support with the trade details.

For your site

Put the TopstepX status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

HTML

<a href="https://isitdownrightnow.app/services/topstepx/"><img src="https://isitdownrightnow.app/badge/topstepx.svg" alt="TopstepX status" height="20"></a>

Markdown, for README files

[![TopstepX status](https://isitdownrightnow.app/badge/topstepx.svg)](https://isitdownrightnow.app/services/topstepx/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track TopstepX

The status on this page comes from user-submitted problem reports for TopstepX, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for TopstepX, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from TopstepX's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.