Entrust outages and problems
No user reports came in for Entrust in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
What Entrust's status page says
Checking idaas.statuspage.io…
What people can report about Entrust
People who report a problem with Entrust to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Hosting
- Login
- Domains
- DNS
- API
- Dashboard / Console
- Storage and Backup
- Databases
Where Entrust problem reports come from
The map shows where recent problem reports for Entrust came from in the US. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
Entrust problem spikes, last 30 days
Since 5 October, Entrust had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: 0 reports
- Tue 6 Oct: 0 reports
- Wed 7 Oct: 0 reports
- Thu 8 Oct: 0 reports
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 0 reports
- Thu 29 Oct: 0 reports
- Fri 30 Oct: 0 reports
- Sat 31 Oct: 0 reports
- Sun 1 Nov: no data
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services
How to fix Entrust not working
Entrust is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach entrust.com over your own connection, right now. Nothing is sent to us or stored.
Check the live outage count before you reboot anything
If you just searched 'is Entrust down' or 'is Entrust down right now' and landed here, the number you want is 0. A spike over 200 reports in 15 minutes almost always means Entrust's auth servers are having a bad morning, so wait 10 minutes and check again because hammering the login page just adds to their queue depth. Patience wins.
Flush your DNS when the portal hangs
When 'Entrust not working today' shows a blank dashboard or endless spinner, your local DNS cache has probably latched onto a stale IP. Flush it. On Windows run ipconfig /flushdns from an admin terminal; Mac users can do sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder, then try the page again before assuming the Entrust server status is degraded.
Rule out your own network before blaming Entrust
A lot of 'Entrust down detector' panic starts with a wonky VPN or ISP peering issue. Switch to your phone's hotspot. If the problem vanishes, your office network is the culprit, not Entrust's network status, and our uptime clock shows 100.00% for the past day, so the service is operational, last hiccup was more than 24 hours ago.
Bookmark the official status page for 2026
When you type 'Entrust outage today 2026' into a search bar, you're really asking if this is a wide problem or just you. Bookmark it. The Entrust network status page at status.entrust.com answers 'is Entrust working' without the guesswork, and if that page shows green but your tokens fail, the issue lives between your keyboard and the edge server.
While Entrust is down: what to use instead
- Microsoft Entra ID Use it for sign-in, single sign-on, and multi-factor authentication if your organization already has it set up.
- Okta Use it to access workplace apps through an existing identity provider while Entrust is unavailable.
- Duo Security Use it for multi-factor authentication when your organization has configured Duo as another sign-in method.
- DigiCert Use it for digital certificates and certificate management when that is the Entrust function you need.
Fix Entrust on Windows, Mac, Android and iPhone
Entrust on Windows
- Fix
- Clear your browser cache, restart your computer, and ensure your Windows system clock is synchronized to prevent Entrust certificate validation issues. If using the Entrust desktop agent, restart the application and verify your network connection.
- Check
- Verify if Entrust is down on Windows by attempting to sign in to the Entrust portal or checking the official Entrust status page. You can also check if certificate validation errors are occurring in your web browser.
ping entrust.comTest whether Entrust's servers replynslookup entrust.comCheck that Entrust's DNS resolvestracert entrust.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadEntrust on Mac
- Fix
- Ensure the Entrust Root Certificates are marked as trusted in Keychain Access and clear your browser's cache. If you use an Entrust desktop client, restart it and check for macOS updates.
- Check
- Check if Entrust is down on macOS by visiting the Entrust service status page or attempting to authenticate through the Entrust portal. Look for certificate validation errors in Safari or Chrome.
ping -c 4 entrust.comTest whether Entrust's servers replynslookup entrust.comCheck that Entrust's DNS resolvestraceroute entrust.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadEntrust on Android
- Fix
- Update the Entrust Identity app from the Google Play Store and clear its cache in your device settings. Ensure your phone has a stable internet connection and that background data is enabled for the app.
- Check
- To see if Entrust is down on Android, open the Entrust Identity app and check if it fails to load or sync your security tokens. You can also check if other users are reporting push notification delays.
Entrust on iPhone and iPad
- Fix
- Update the Entrust Identity app through the App Store and toggle your device's airplane mode to reset the network connection. Ensure notifications are permitted for Entrust in your iOS settings.
- Check
- Check if Entrust is down on iOS by opening the Entrust Identity app and testing if push notifications or token generation fails. Verify if the Entrust authentication servers are reachable over your current network.
What happens when Entrust goes down
Entrust issues digital certificates and hardware security modules for large enterprises and governments. If you're asking 'is Entrust down right now,' we track its core services in real time, with 100.00% uptime over 24 hours.
When Entrust's OCSP responders or certificate issuance API fails, browsers flag valid sites as untrusted, and VPNs can't authenticate. You'll see 'Entrust not working today' complaints spike, with 0 outage reports flooding in. Recovery depends on which data center is affected.
Entrust IP address, servers and network
Checking entrust.com from our server…
Entrust FAQ
Is Entrust down right now?
What is the Entrust server status?
Why is Entrust not working today?
How do I check if Entrust is down?
How we track Entrust
The status on this page comes from user-submitted problem reports for Entrust, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Entrust, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Entrust's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.