Droplr outages and problems
No user reports came in for Droplr in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
What people can report about Droplr
People who report a problem with Droplr to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Login
- App
- Server connection
- Saving and sync
- Integrations
- Lag
- Automation and flows
Droplr problem spikes, last 30 days
Since 5 October, Droplr had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: 0 reports
- Tue 6 Oct: 0 reports
- Wed 7 Oct: 0 reports
- Thu 8 Oct: 0 reports
- Fri 9 Oct: 0 reports
- Sat 10 Oct: 0 reports
- Sun 11 Oct: 0 reports
- Mon 12 Oct: 0 reports
- Tue 13 Oct: 0 reports
- Wed 14 Oct: 0 reports
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 0 reports
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 0 reports
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 0 reports
- Thu 29 Oct: 0 reports
- Fri 30 Oct: 0 reports
- Sat 31 Oct: 0 reports
- Sun 1 Nov: no data
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 October 2026. Monthly reports for all services
How to fix Droplr not working
Droplr is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach droplr.com over your own connection, right now. Nothing is sent to us or stored.
Check the official status page
Check the status page at status.droplr.com. If the service reports an outage, wait for it to recover; if it shows no problems, the trouble is likely local to your device or account.
Restart Droplr
Quit Droplr from the menu bar icon on Mac or the system tray on Windows, then open it again. If the icon is missing, launch Droplr from Applications on Mac or the Start menu on Windows.
Sign out and back in
Open the Droplr menu from the menu bar or system tray and choose Sign Out. Sign in again with the same account; if sign-in fails, open the help centre at help.droplr.com for account help.
Reinstall and check permissions
Quit the app, uninstall it, then reinstall it using the steps in the help centre at help.droplr.com. On macOS, open System Settings > Privacy & Security > Screen Recording and turn on Droplr if screenshots or screen recordings fail.
While Droplr is down: what to use instead
- Dropbox Upload the file there and share a link when you need a quick replacement for Droplr.
- Google Drive Use it to store screenshots or documents and send someone a shared link.
- OneDrive Share a file from OneDrive when you already use a Microsoft account.
- WeTransfer Send a larger file when you need a simple transfer without setting up a shared folder.
Fix Droplr on Windows, Mac, Android and iPhone
Droplr on Windows
- Fix
- Restart the Droplr desktop application or check if your Windows Defender Firewall is blocking the app's internet access. You can also try reinstalling the latest version from the official website.
- Check
- Check the Windows system tray to see if the Droplr icon indicates a connection error. You can also try uploading a screenshot to see if Droplr generates a sharing link successfully.
ping droplr.comTest whether Droplr's servers replynslookup droplr.comCheck that Droplr's DNS resolvestracert droplr.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadDroplr on Mac
- Fix
- Force quit the Droplr app via Activity Monitor and relaunch it, ensuring screen recording permissions are allowed in macOS System Settings. If issues persist, reinstall Droplr from the Mac App Store.
- Check
- Look for the Droplr icon in your Mac menu bar to see if it displays a disconnected status. You can also test if the Droplr web dashboard loads in Safari.
ping -c 4 droplr.comTest whether Droplr's servers replynslookup droplr.comCheck that Droplr's DNS resolvestraceroute droplr.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadDroplr on Android
- Fix
- Clear the Droplr app cache in your device settings or update the app through the Google Play Store. Switching from mobile data to Wi-Fi can also resolve connection issues.
- Check
- Open the Droplr app and attempt to view your shared files list to see if a connection error occurs. If the feed fails to load, Droplr's servers may be down.
Droplr on iPhone and iPad
- Fix
- Force close the Droplr app and check the App Store for any pending updates. You can also toggle Airplane Mode off and on to reset your network connection to Droplr.
- Check
- Launch the Droplr app on your iPhone or iPad to see if your recent drops load. If you receive a connection timeout message, Droplr is likely experiencing an outage.
What happens when Droplr goes down
Droplr is a file sharing and screen capture app. People who swap screenshots and large files for work rely on it, so an outage interrupts uploads, breaks shared links, stalls screen recordings, and leaves captures stuck on your device.
Uploads break first. The progress bar stalls, the app retries, and the file never finishes, so you cannot get a share link. Screenshots may save locally, but the link never appears. Existing links can return a blank page, and the desktop app, browser extension, web upload page, and mobile app can fail in different ways, so one path works while another does not; you may see partial failures more often than a full regional blackout.
Droplr IP address, servers and network
- IPv4 addresses
- 108.157.142.106
Show all 4
- 108.157.142.18
- 108.157.142.46
- 108.157.142.84
- IPv6
- Not offered
- Network
- AS16509 · Amazon.com, Inc., registered in the United States
- Served through
- Cloudflare · our check was answered by its Frankfurt (FRA) data centre
- DNS hosted by
- Amazon Route 53
- HTTPS certificate
- Issued by Amazon, valid until 8 May 2027 (188 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 40 ms
Checked from our server in Frankfurt, Germany, 4 days ago, for droplr.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from droplr.com. Fastest from Frankfurt (19 ms), slowest from Tokyo (1,159 ms). Every location connected through Amazon.com, Inc. (AS16509), using 10 different addresses.
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 19 ms | 3.174.46.53data centre in Frankfurt |
| ViennaAustria | Up | 42 ms | 3.165.206.78data centre in Vienna |
| MilanItaly | Up | 36 ms | 52.85.185.60data centre in Milan |
| ParisFrance | Up | 453 ms | 13.249.228.63data centre in Paris |
| AmsterdamNetherlands | Up | 370 ms | 65.9.62.50data centre in Stockholm |
| MadridSpain | Up | 431 ms | 13.224.83.58data centre in Madrid |
| WarsawPoland | Up | 145 ms | 13.227.146.22data centre in Warsaw |
| Los AngelesUSA | Up | 27 ms | 99.84.215.34data centre in Los Angeles |
| São PauloBrazil | Up | 861 ms | 108.139.182.8data centre in São Paulo |
| SingaporeSingapore | Up | 953 ms | 13.33.235.44data centre in Helsinki |
| TokyoJapan | Up | 1,159 ms | 3.174.46.53data centre in Frankfurt |
Checked with check-host.net from its servers in these cities 4 days ago, for droplr.com. Time is how long each server took to load the page. Data-centre cities come from the names the network gives its servers.
Droplr FAQ
Is Droplr down right now?
Why does Droplr say my upload failed?
Why won't my Droplr screenshot save on Mac?
Why do my Droplr links stop opening for other people?
Why does the Droplr app keep asking me to log in?
How we track Droplr
The status on this page comes from user-submitted problem reports for Droplr, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Droplr, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from Droplr's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.