Dofus Touch outages and problems
User reports, last 24 hours
2 reports in total, counted in 15-minute windows
No problem reports came in for Dofus Touch in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 2 reports. There has been no spike in reports since 4 November. These are user reports from France, where most people report Dofus Touch problems.
- NormalClose to the usual level24 h · 2 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 2 user reports came in for Dofus Touch. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 16 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Dofus Touch in November 2026
- Problem reports in November (since 4 November)
- 2
Monthly report for November 2026
People who report a problem with Dofus Touch to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Connexion
- Achats
- Connexion serveur
- Jeu
- Lancement du jeu
- Latence
Dofus Touch problem spikes, last 30 days
Since 4 November, Dofus Touch had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 4 November 2026. Monthly reports for all services
How to fix Dofus Touch not working
Dofus Touch is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach dofus-touch.com over your own connection, right now. Nothing is sent to us or stored.
Check the game reports
Look at the status banner on this page before you change your phone or tablet. The banner only reflects reports sent by users to a public outage reporting service, counted in 15 minute windows over the last 24 hours; if reports are not above the usual level, focus on your app, account session, or network.
Restart the Ankama session
Close the game from the app switcher, then open it again and sign in with your Ankama account. On iPhone or iPad, swipe up from the bottom and hold, then swipe the app away; on Android, open Settings, Apps, DOFUS Touch, Force stop, then start it again.
Swap the connection
If login hangs, the character list will not load, or a map stays on the loading screen, test a second network. On iPhone or iPad, open Settings, Wi-Fi and turn Wi-Fi off to try mobile data; on stock Android, open Settings, Network and internet, Internet, then switch between Wi-Fi and your mobile network.
Clear the game cache
On Android, open Settings, Apps, DOFUS Touch, Storage and cache, then tap Clear cache. iPhone and iPad do not have a matching app cache button, so update from the App Store first; if the same install still freezes, touch and hold the app icon, tap Remove App, Delete App, then install it again and sign in.
While Dofus Touch is down: what to use instead
- DOFUS on PC Use it if you want Ankama’s tactical MMO style on a computer while the mobile game has login or server trouble.
- WAKFU Pick it when you want another Ankama turn-based MMO and your Dofus Touch character can wait.
- Old School RuneScape It helps as a phone or tablet MMO for quests, skilling, and trading while you wait.
- Albion Online Use it if you want a cross-platform MMO with guild play and player trading during a longer outage.
What happens when Dofus Touch goes down
Dofus Touch is Ankama's mobile version of Dofus, a tactical online RPG for iOS and Android with a large French player base. When it has trouble, players can lose access to login, character selection, fights, chat, and market activity.
The login screen is usually the first place you notice trouble, with failed account sign in or a server list that will not load. If you are already in the app, fights may hang, map changes can stall, and chat or guild messages can stop sending. Problems can be partial, since one game server or the account system may be affected while the website still opens. Reports may cluster in France because many players are there, so a spike can look regional even when the fault is inside the service.
Dofus Touch IP address, servers and network
Checking dofus-touch.com from our server…
Dofus Touch FAQ
Is Dofus Touch down right now?
Why does the app stop at the Ankama account login screen?
Why does it say the server is under maintenance when I try to play?
Why can I open the shop but my Goultines or purchase do not appear?
Why does a fight load, then the app disconnects on iPhone or Android?
Service updates from @dofustouch
No posts about problems from @dofustouch in the last 14 days. The latest is from .
Contact Dofus Touch support
Tip: Dofus Touch doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Dofus Touch
The status on this page comes from user-submitted problem reports for Dofus Touch, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Dofus Touch, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Dofus Touch doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.