Deutsche Bank outages and problems
No user reports came in for Deutsche Bank in the past 24 hours, and its uptime over that window is 100.00%.
No 15-minute window had any reports at all, so the chart above stays flat.
What people can report about Deutsche Bank
People who report a problem with Deutsche Bank to the outage-report feed behind this page can tag what is affected. These are the categories they can pick; the feed shows no counts per category:
- Website
- Mobile banking
- Online Banking
- Funds Transfer
- Login
- App
Deutsche Bank reports around the world
In the last 24 hours, 0 problem reports about Deutsche Bank came in from 0 countries. Right now reports are at the usual level in every country.
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| Poland | Normal | 0 | 0 |
| The US numbers above | Normal | 0 | 0 |
| Spain | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there.
Deutsche Bank problem spikes, last 30 days
Since 14 October, Deutsche Bank had no outage spikes or periods of elevated reports.
- Sat 3 Oct: no data
- Sun 4 Oct: no data
- Mon 5 Oct: no data
- Tue 6 Oct: no data
- Wed 7 Oct: no data
- Thu 8 Oct: no data
- Fri 9 Oct: no data
- Sat 10 Oct: no data
- Sun 11 Oct: no data
- Mon 12 Oct: no data
- Tue 13 Oct: no data
- Wed 14 Oct: 1 report
- Thu 15 Oct: 0 reports
- Fri 16 Oct: 0 reports
- Sat 17 Oct: 0 reports
- Sun 18 Oct: 0 reports
- Mon 19 Oct: 1 report
- Tue 20 Oct: 0 reports
- Wed 21 Oct: no data
- Thu 22 Oct: 0 reports
- Fri 23 Oct: 0 reports
- Sat 24 Oct: 0 reports
- Sun 25 Oct: 0 reports
- Mon 26 Oct: 1 report
- Tue 27 Oct: 0 reports
- Wed 28 Oct: 0 reports
- Thu 29 Oct: 0 reports
- Fri 30 Oct: 2 reports
- Sat 31 Oct: 0 reports
- Sun 1 Nov: no data
By country
Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.
- Spain2
- The US2
- Poland0
Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 14 October 2026. Monthly reports for all services
How to fix Deutsche Bank not working
Deutsche Bank is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach db.com over your own connection, right now. Nothing is sent to us or stored.
Toggle Wi-Fi and mobile data
Turn Airplane Mode on for ten seconds, then off, and switch from Wi-Fi to mobile data to see which one loads the login screen. A VPN or a private DNS setting on the phone will break the connection even when everything else works. If the bank's site opens in your browser but the app stalls, the app is the problem.
Force quit and update the app
On iPhone, swipe up and flick the Deutsche Bank mobile card away; on Android, open Settings > Apps > Deutsche Bank mobile, tap Force stop, then Clear cache. Check the App Store or Play Store for an update afterwards, because older builds fail at the login step once the authentication flow changes.
Sign in through the website
Open the bank's site in a desktop browser and sign in there, clearing that site's cookies first if the login page keeps looping back. A browser session gets you balances and transfers while the app stays broken, and it shows whether the fault sits with your account or with the phone.
Re-sync photoTAN
If the login stalls at the photoTAN challenge, open the photoTAN app and use its help section to re-sync the device, or fall back to a photoTAN generator if you have one. A phone with the wrong clock, or a photoTAN app that moved to a new handset, will keep rejecting the challenge until it is re-synced.
While Deutsche Bank is down: what to use instead
- Website banking If the app fails to open or logs you out, use a browser to reach the same account and move money or download statements.
- Debit or credit card At a shop or ATM, tap or insert the physical card when the app does not work.
- Phone banking Call the bank's phone line to check balances or report a lost card if chat and the app are both down.
- Another bank account Use a second account at a different bank for urgent payments.
Fix Deutsche Bank on Windows, Mac, Android and iPhone
Deutsche Bank on Windows
- Fix
- Clear your browser's cache and cookies, then temporarily disable any ad-blockers or security extensions that might interfere with Deutsche Bank's login portal. If the issue persists, try flushing your DNS resolver cache through your system network settings.
- Check
- To check if Deutsche Bank is down on Windows, attempt to load the online banking portal in an incognito browser window to rule out local cache issues. You can also check if the site responds normally or if other secure financial websites load without errors.
ping db.comTest whether Deutsche Bank's servers replynslookup db.comCheck that Deutsche Bank's DNS resolvestracert db.comTrace where the connection dropsipconfig /flushdnsClear the DNS cache, then reloadDeutsche Bank on Mac
- Fix
- Clear your Safari website data for Deutsche Bank and ensure that your macOS firewall or antivirus software is not blocking secure banking connections. Restarting your web browser or switching to a different browser like Chrome can also resolve the issue.
- Check
- Check if Deutsche Bank is down on macOS by attempting to access the login page using Safari and checking for connection timeout errors. You can also verify if your internet connection is active by loading other secure websites.
ping -c 4 db.comTest whether Deutsche Bank's servers replynslookup db.comCheck that Deutsche Bank's DNS resolvestraceroute db.comTrace where the connection dropssudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reloadDeutsche Bank on Android
- Fix
- Go to your Android settings to force stop the Deutsche Bank Mobile app and clear its temporary cache files. If it still fails to load, check the Google Play Store for any pending updates or reinstall the app.
- Check
- To see if Deutsche Bank is down on Android, check if the Deutsche Bank Mobile app displays connection errors or fails to load your account overview. You can also try accessing the desktop site through a mobile browser to verify if the bank's servers are active.
Deutsche Bank on iPhone and iPad
- Fix
- Update the Deutsche Bank Mobile app to the latest version via the App Store and toggle your device's Wi-Fi off and on to refresh the connection. If the login screen remains blank, delete and reinstall the Deutsche Bank app to clear corrupted local data.
- Check
- Verify if Deutsche Bank is down on iOS by checking if the Deutsche Bank Mobile app fails to authenticate your login while you are on a stable internet connection. You can also try logging into the Deutsche Bank website via Safari to see if the portal is accessible.
What happens when Deutsche Bank goes down
Deutsche Bank is a German bank with private and corporate clients, and its online banking and mobile app handle daily payments and balance checks for customers who need them. When the service falters, those routine tasks stall for households and businesses that rely on transfers clearing on time.
Login is usually the first thing to fail: the app hangs on the authentication screen or kicks you back to the start, and online banking can return an error page instead of your accounts. Balances and transaction history may load blank or stale, while transfers stay pending and scheduled payments miss their slot. Card payments sometimes keep working even when the app is down, so the outage can feel partial. Reports also cluster by region or by channel; one customer sees a dead app while another gets through without trouble.
Deutsche Bank IP address, servers and network
- IPv4 address
- 34.120.22.144
- IPv6
- Not offered
- Network
- AS396982 · Google LLC, registered in the United States
- Served through
- DNS hosted by
- its own name servers (db-dns.com)
- HTTPS certificate
- Issued by DigiCert Inc, valid until 28 Feb 2027 (119 days)
- HTTP/3
- Supported
- Our check
- Answered in 86 ms
Checked from our server in Frankfurt, Germany, 6 days ago, for www.db.com. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Checked from 11 places around the world
All 11 locations got an answer from www.db.com. Fastest from Frankfurt (19 ms), slowest from Los Angeles (541 ms). Every location connected to the same address, on Google LLC (AS396982).
| Location | Result | Time | Address reached |
|---|---|---|---|
| FrankfurtGermany | Up | 19 ms | 34.120.22.144 |
| ViennaAustria | Up | 149 ms | 34.120.22.144 |
| MilanItaly | Up | 70 ms | 34.120.22.144 |
| ParisFrance | Up | 88 ms | 34.120.22.144 |
| AmsterdamNetherlands | Up | 87 ms | 34.120.22.144 |
| MadridSpain | Up | 239 ms | 34.120.22.144 |
| WarsawPoland | Up | 116 ms | 34.120.22.144 |
| Los AngelesUSA | Up | 541 ms | 34.120.22.144 |
| São PauloBrazil | Up | 417 ms | 34.120.22.144 |
| SingaporeSingapore | Up | 507 ms | 34.120.22.144 |
| TokyoJapan | Up | 437 ms | 34.120.22.144 |
Checked with check-host.net from its servers in these cities 6 days ago, for www.db.com. Time is how long each server took to load the page.
Deutsche Bank FAQ
Is Deutsche Bank down right now?
Why does the Deutsche Bank Mobile app say my session has expired during login?
My SEPA transfer is stuck as pending. What should I check?
photoTAN keeps failing when I approve a login or payment. What can I try?
My Deutsche Bank card works in shops but gets declined online. Why?
How we track Deutsche Bank
The status on this page comes from user-submitted problem reports for Deutsche Bank, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Deutsche Bank, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Deutsche Bank doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.