2k outages and problems
In the past 24 hours, 216 user reports came in for 2k. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 96.88% uptime for the day.
The most recent spike big enough to count as an outage was 4 hours ago. The busiest 15-minute window of the day had 60 reports, about 4 hours ago.
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Outage
Ended 4 h agoLasted 30 min60peak reports
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Outage
Ended 6 h agoLasted 15 min35peak reports
2k in October 2026
- Problem reports in October (since 27 October)
- 218
Monthly report for October 2026
What people said was wrong in recent problem reports for 2k, as a share of those reports:
- 61% Server Connection
- 25% Game Play
- 8% Game Launch
- 6% Login
Where 2k problem reports come from
Recent reports came from 67 areas. The most came from around New York City, NY, Washington, DC and Dallas, TX. Share of recent reports by area, named after its biggest town:
- 6% New York City, NY
- 4% Washington, DC
- 3% Dallas, TX
- 2% Philadelphia, PA
- 2% Orlando, FL
- 2% Boston, MA
From 211 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
2k problem spikes, last 30 days
Since 27 October, 2k had 2 outage spikes. The longest lasted 30 min, on 28 October.
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Outage
Wed 28 Oct, 17:03–17:33Lasted 30 min82peak reports
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Outage
Wed 28 Oct, 15:18–15:33Lasted 15 min35peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix 2k not working
2k is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach 2kgames.com over your own connection, right now. Nothing is sent to us or stored.
Check 2K's server status
Open https://www.2k.com/serverstatus and look at the game or platform you use. If it shows an outage, wait before changing anything on your console or PC; local fixes will not bring the service back.
Restart the game and console
Close the game completely, then reopen it. On PS5, press Options on the game tile and choose Close Game; on Xbox, highlight the game, press Menu, and choose Quit. A full console restart clears a stuck sign-in state better than leaving the console in rest mode.
Test the console connection
On PlayStation, go to Settings > Network > Test Internet Connection. On Xbox, go to Settings > General > Network settings > Test network connection. If the game reaches the menu but MyCAREER or MyTEAM will not connect, check your router's firewall and any VPN before changing console settings.
Contact 2K support
Go to http://support.2k.com/hc/en-us/requests/new and fill in the game and platform. Add the exact message on screen and the last time it worked; support can check the account side when the status page looks normal.
While 2k is down: what to use instead
- Official 2K status page Check the official status page before you reinstall anything, because it shows whether problem reports are above the usual level.
- 2K help centre Use the help centre web form when your account or a purchase is stuck and the main site will not load, since the form can still reach support without the app.
- Offline mode Switch your console or PC to offline mode if login fails, then play a single-player mode that does not need a connection.
- Platform storefront Steam, the PlayStation Store, the Xbox Store, or the Nintendo eShop can get you the game when the publisher site is the part that will not load.
Problems at the same time as 2k
Since 27 October, all 2 of 2k's spikes in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
Most often at the same time
- ESPN Fantasy Football2 times
- TalkTalk2 times
- Honda Link2 times
- Character.AI2 times
- ADP2 times
- OpenAI2 times
How many of 2k's spikes overlapped one of theirs.
During the latest spike
2k: Wed 28 Oct, 17:03 to 17:33
- ESPN Fantasy Football, outage,27 Oct 19:50 to 21:03
- TalkTalk, outage,08:48 to 18:18
- Honda Link, outage,12:18 to 21:03
- Character.AI, outage,12:33 to 21:03
- ADP, outage,12:33 to 21:03
- OpenAI, outage,14:33 to 18:33
- Adobe Connect, outage,15:03 to 17:48
- YouTube, outage,15:03 to 21:03
41 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
When people report 2k problems
The busiest hour for reports about 2k is 17:00 to 18:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.24 reports on an average day
- 01:00 to 02:00: 0.41 reports on an average day
- 02:00 to 03:00: 0.23 reports on an average day
- 03:00 to 04:00: 0.14 reports on an average day
- 04:00 to 05:00: 0.14 reports on an average day
- 05:00 to 06:00: 0.1 reports on an average day
- 06:00 to 07:00: 0.13 reports on an average day
- 07:00 to 08:00: 0.3 reports on an average day
- 08:00 to 09:00: 0.05 reports on an average day
- 09:00 to 10:00: 0 reports on an average day
- 10:00 to 11:00: 0.05 reports on an average day
- 11:00 to 12:00: 0.03 reports on an average day
- 12:00 to 13:00: 0.02 reports on an average day
- 13:00 to 14:00: 0 reports on an average day
- 14:00 to 15:00: 0.03 reports on an average day
- 15:00 to 16:00: 1.4 reports on an average day
- 16:00 to 17:00: 0.12 reports on an average day
- 17:00 to 18:00: 1.6 reports on an average day
- 18:00 to 19:00: 0.33 reports on an average day
- 19:00 to 20:00: 0.15 reports on an average day
- 20:00 to 21:00: 0.32 reports on an average day
- 21:00 to 22:00: 0.15 reports on an average day
- 22:00 to 23:00: 0.1 reports on an average day
- 23:00 to 00:00: 0.29 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 3.4 reports on an average Tuesday
- Wednesday: 43 reports on an average Wednesday
- Thursday: 0 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
What happens when 2k goes down
2K is a game publisher behind basketball and wrestling titles, and players rely on it for account sign-in and online matches. An outage interrupts those sessions and can block MyCAREER, MyTEAM, store purchases, or code redemption.
When the service falters, sign-in and matchmaking usually fail first: you get stuck on a connecting screen, see an unavailable service message, get bounced to the main menu, or watch a match search time out. Matches drop mid-game. MyCAREER and MyTEAM can load and then reject saves, while store purchases or code redemption often fail after sign-in looks fine. Problems are often partial or regional, and the report level at the top shows whether user problem reports are above their usual level, counted in 15-minute windows over the last 24 hours; the page does not probe the service or check from multiple locations, so check the official status page and help centre for a confirmed answer.
2k IP address, servers and network
Checking 2kgames.com from our server…
2k FAQ
Is 2k down right now?
Why does MyTEAM or MyCAREER hang on the connecting screen in NBA 2K?
Why does Civilization VI multiplayer drop after a few turns?
Why did my NBA 2K VC purchase not show up?
Why does Borderlands 3 fail to sign in to SHiFT on one console but not another?
Service updates from @2KSupport
No posts about problems from @2KSupport in the last 14 days. The latest is from .
How we track 2k
The status on this page comes from user-submitted problem reports for 2k, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for 2k, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. This is separate from 2k's official status page: user reports tend to show a problem early, while the official page confirms the cause. If the two disagree, check both.