Amazon Luna Cloud Gaming outages and problems
In the past 24 hours, 10 user reports came in for Amazon Luna Cloud Gaming. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 19 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Amazon Luna Cloud Gaming in October 2026
- Problem reports in October (since 28 October)
- 10
Monthly report for October 2026
What people said was wrong in recent problem reports for Amazon Luna Cloud Gaming, as a share of those reports:
- 67% Game Launch
- 33% Downloads and updates
Where Amazon Luna Cloud Gaming problem reports come from
Recent reports came from 7 areas. The most came from around New York City, NY, Philadelphia, PA and Allentown, PA. Share of recent reports by area, named after its biggest town:
- 10% New York City, NY
- 10% Philadelphia, PA
- 10% Allentown, PA
- 10% Virginia Beach, VA
- 10% Miami, FL
- 10% Los Angeles, CA
From 10 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Amazon Luna Cloud Gaming problem spikes, last 30 days
Since 28 October, Amazon Luna Cloud Gaming had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix Amazon Luna Cloud Gaming not working
Amazon Luna Cloud Gaming is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach luna.amazon.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Amazon Luna Cloud Gaming.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
Amazon Luna Cloud Gaming IP address, servers and network
Checking luna.amazon.com from our server…
Service updates from @amazonluna
No posts about problems from @amazonluna in the last 14 days. The latest is from .
How we track Amazon Luna Cloud Gaming
The status on this page comes from user-submitted problem reports for Amazon Luna Cloud Gaming, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Amazon Luna Cloud Gaming, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Amazon Luna Cloud Gaming doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.