Quickbooks Online outages and problems
In the past 24 hours, 121 user reports came in for Quickbooks Online. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 9 reports, about 2 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Quickbooks Online in October 2026
- Problem reports in October (since 27 October)
- 133
Monthly report for October 2026
What people said was wrong in recent problem reports for Quickbooks Online, as a share of those reports:
- 67% Website
- 24% Login
- 5% App
- 5% File Access
Where Quickbooks Online problem reports come from
Recent reports came from 53 areas. The most came from around New York City, NY, Austin, TX and Chicago, IL. Share of recent reports by area, named after its biggest town:
- 7% New York City, NY
- 4% Austin, TX
- 4% Chicago, IL
- 3% Washington, DC
- 3% Elgin, IL
- 3% Omaha, NE
From 112 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Quickbooks Online problem spikes, last 30 days
Since 27 October, Quickbooks Online had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Quickbooks Online not working
Quickbooks Online is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach quickbooks.intuit.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Quickbooks Online.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Quickbooks Online is down: what to use instead
- Xero Run invoices and bank reconciliation there if you need another cloud ledger while this one is unavailable.
- FreshBooks Send invoices and track expenses there when you cannot open your usual books.
- Zoho Books Keep a second browser-based ledger there if your team already uses Zoho and needs to record bills.
- Desktop browser Open the website in a browser on a computer if the mobile app will not load past the sign-in screen.
When people report Quickbooks Online problems
The busiest hour for reports about Quickbooks Online is 20:00 to 21:00 Central European time, and the busiest day is Wednesday.
By hour of the day
- 00:00 to 01:00: 0.15 reports on an average day
- 01:00 to 02:00: 0.23 reports on an average day
- 02:00 to 03:00: 0.05 reports on an average day
- 03:00 to 04:00: 0 reports on an average day
- 04:00 to 05:00: 0.1 reports on an average day
- 05:00 to 06:00: 0 reports on an average day
- 06:00 to 07:00: 0 reports on an average day
- 07:00 to 08:00: 0 reports on an average day
- 08:00 to 09:00: 0 reports on an average day
- 09:00 to 10:00: 0 reports on an average day
- 10:00 to 11:00: 0 reports on an average day
- 11:00 to 12:00: 0 reports on an average day
- 12:00 to 13:00: 0.12 reports on an average day
- 13:00 to 14:00: 0.36 reports on an average day
- 14:00 to 15:00: 0.19 reports on an average day
- 15:00 to 16:00: 0.5 reports on an average day
- 16:00 to 17:00: 0.45 reports on an average day
- 17:00 to 18:00: 0.44 reports on an average day
- 18:00 to 19:00: 0.77 reports on an average day
- 19:00 to 20:00: 0.71 reports on an average day
- 20:00 to 21:00: 1 report on an average day
- 21:00 to 22:00: 0.29 reports on an average day
- 22:00 to 23:00: 0.41 reports on an average day
- 23:00 to 00:00: 0.33 reports on an average day
By day of the week
- Monday: 0 reports on an average Monday
- Tuesday: 9 reports on an average Tuesday
- Wednesday: 34 reports on an average Wednesday
- Thursday: 0 reports on an average Thursday
- Friday: 0 reports on an average Friday
- Saturday: 0 reports on an average Saturday
- Sunday: 0 reports on an average Sunday
Each bar is the average number of user reports in that hour, or on that day of the week, from 21 days of reports since 5 October 2026. The busiest bar is highlighted. Spikes in reports are left out, so one outage does not set the pattern.
Quickbooks Online IP address, servers and network
Checking quickbooks.intuit.com from our server…
Service updates from @QBCares
No posts about problems from @QBCares in the last 14 days. The latest is from .
How we track Quickbooks Online
The status on this page comes from user-submitted problem reports for Quickbooks Online, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Quickbooks Online, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Quickbooks Online doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.