Screwfix outages and problems
User reports, last 24 hours
188 reports in total, counted in 15-minute windows
In the last hour, 77 problem reports came in for Screwfix, and at this time of day there are usually almost none. Over the last 24 hours there were 188 reports. Most recent reports were about app (60%) and checkout (30%). A spike in reports is going on now; it started 2 h ago. These are user reports from the UK, where most people report Screwfix problems.
- NormalClose to the usual level22 h · 46 reports
- ElevatedMore than 1.5 times the usual level30 min · 21 reports
- OutageMore than twice the usual level and far above the day's average1 h 30 min · 121 reports
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 188 user reports came in for Screwfix. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 93.75% uptime for the day.
The most recent spike big enough to count as an outage was 15 minutes ago. The busiest 15-minute window of the day had 29 reports, about 45 minutes ago.
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Outage
Ongoing, started 2 h agoRunning for 2 h 15 min29peak reports
Screwfix in November 2026
- Problem reports in November (since 12 November)
- 181
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Screwfix.
Share of 10 recent reports that said what was wrong.
Screwfix problem spikes, last 30 days
Since 12 November, Screwfix had 1 outage spike.
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Outage
Fri 13 Nov, 22:40–00:55Still going34peak reports
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 12 November 2026. Monthly reports for all services
How to fix Screwfix not working
When Screwfix itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:
Your browser tries to reach screwfix.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Screwfix.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
Problems at the same time as Screwfix
Since 12 November, Screwfix's only spike in problem reports overlapped a spike at another service.
When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.
During the latest spike
Screwfix: Fri 13 Nov, since 22:40
- Microsoft Teams, outage,12 Nov 15:41 to 14 Nov 00:55
- Microsoft Outlook, outage,12 Nov 17:42 to 14 Nov 00:55
- Microsoft 365, outage,12 Nov 17:59 to 14 Nov 00:55
- Microsoft OneDrive, outage,12 Nov 18:27 to 14 Nov 00:55
- Microsoft Copilot, outage,12 Nov 18:27 to 14 Nov 00:55
- Microsoft Store, outage,12 Nov 18:27 to 14 Nov 00:55
- Gmail, outage,12 Nov 18:38 to 14 Nov 00:55
- Microsoft Account, outage,12 Nov 18:38 to 23:37, 14 Nov 00:08 to 14 Nov 00:35
214 more services. Red dot: outage. Amber dot: elevated reports.
A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.
Screwfix IP address, servers and network
Checking screwfix.com from our server…
Contact Screwfix support
Tip: Screwfix doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
Put the Screwfix status on your site
Paste one of these into a web page, a blog post or a README: a small badge, or a card with the chart. Both show the same status as this page, based on user problem reports, and link back here.
<a href="https://isitdownrightnow.app/services/screwfix/"><img src="https://isitdownrightnow.app/badge/screwfix.svg" alt="Screwfix status" height="20"></a>[](https://isitdownrightnow.app/services/screwfix/)A live card with the chart
The status, reports in the last hour and the last 24 hours, updated every 5 minutes. Use the frame, or the image where frames are not allowed, such as newsletters.
<iframe src="https://isitdownrightnow.app/embed/screwfix/" title="Screwfix status" width="100%" height="230" style="border:0;max-width:560px" loading="lazy"></iframe>
<p><a href="https://isitdownrightnow.app/services/screwfix/">Screwfix status</a> from IsItDownRightNow.app</p><a href="https://isitdownrightnow.app/services/screwfix/"><img src="https://isitdownrightnow.app/share/screwfix.png" alt="Screwfix status: problem reports over the last 24 hours" width="600" height="315" loading="lazy"></a>[](https://isitdownrightnow.app/services/screwfix/)Badge, frame and image load no scripts from other sites and set no cookies; people who see them on your page load them from our server. More for journalists.
How we track Screwfix
The status on this page comes from user-submitted problem reports for Screwfix, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Screwfix, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Screwfix doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.