Scottish Widows outages and problems
User reports, last 24 hours
29 reports in total, counted in 15-minute windows
No problem reports came in for Scottish Widows in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 29 reports. Most recent reports were about app (89%) and file access (11%). There has been no spike in reports since 5 November. These are user reports from the UK, where most people report Scottish Widows problems.
- NormalClose to the usual level24 h · 29 reports
- ElevatedMore than 1.5 times the usual levelNone in this chart
- OutageMore than twice the usual level and far above the day's averageNone in this chart
- Usual levelWhat a usual day sees at that timeAlmost none at this time of day
In the past 24 hours, 29 user reports came in for Scottish Widows. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 4 reports, about 5 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Scottish Widows in November 2026
- Problem reports in November (since 5 November)
- 28
Monthly report for November 2026
What went wrong
What people said was wrong in recent problem reports for Scottish Widows.
Share of 9 recent reports that said what was wrong.
Where Scottish Widows problem reports come from
The map shows where recent problem reports for Scottish Widows came from in the UK. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
Scottish Widows problem spikes, last 30 days
Since 5 November, Scottish Widows had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 5 November 2026. Monthly reports for all services
How to fix Scottish Widows not working
Scottish Widows is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach scottishwidows.co.uk over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Scottish Widows.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
Scottish Widows IP address, servers and network
- IPv4 addresses
- 2.17.100.184
Show all 2
- 2.17.100.209
- IPv6
- Not offered
- Network
- AS20940 · Akamai International B.V., registered in the Netherlands
- Served through
- Akamai
- DNS hosted by
- its own name servers (co.uk)
- HTTPS certificate
- Issued by DigiCert Inc, valid until 23 Feb 2027 (109 days)
- HTTP/3
- Not advertised
- Our check
- Answered in 305 ms
Checked from our server in Frankfurt, Germany, 1 h ago, for www.scottishwidows.co.uk. A service behind a CDN answers from many data centres, usually the one nearest to you, so these addresses are where its traffic enters, not where its own servers stand. Visitors elsewhere may see different addresses.
Contact Scottish Widows support
Tip: Scottish Widows doesn't list a public status page that we know of, so its help centre and the report chart on this page are the best places to check.
How we track Scottish Widows
The status on this page comes from user-submitted problem reports for Scottish Widows, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Scottish Widows, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Scottish Widows doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.