FortiCloud outages and problems
In the past 24 hours, 11 user reports came in for FortiCloud. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 11 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
FortiCloud in October 2026
- Problem reports in October (since 28 October)
- 11
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for FortiCloud.
Share of 1 recent report that said what was wrong.
Where FortiCloud problem reports come from
The map shows where recent problem reports for FortiCloud came from in the US. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.
- Outage now
- Problems now
- Normal
Map outlines: Natural Earth.
FortiCloud problem spikes, last 30 days
Since 28 October, FortiCloud had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix FortiCloud not working
FortiCloud is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach forticloud.com over your own connection, right now. Nothing is sent to us or stored.
Check the report level for FortiCloud
Look at the status at the top of the page. It counts user problem reports in 15-minute windows over the last 24 hours; it does not probe the service. If reports are above the usual level, wait and try again later because the fault may be on the service side.
Sign out and back in
Use the profile menu at the top right of the portal to sign out, then sign in again with the same account. Old session data can hold a stale token; a fresh sign-in often clears it.
Try a private window
Open a private or incognito window and sign in to the portal there. If the page works, clear cookies and site data for the portal in your normal browser; then retry.
Check the FortiGate registration
On the FortiGate, open System > FortiCloud and confirm the unit is registered with the correct account. If it is not, enter the account again and apply the change; retry the portal afterward.
While FortiCloud is down: what to use instead
- FortiGate local web UI Open the device's own admin page over your management network when you need to change a policy or check interface status and a local admin account still works.
- SSH or console CLI A direct SSH login or console cable gets you into local configuration for quick routing or VPN checks while the cloud portal is unavailable.
- FortiAnalyzer An on-premises or VM FortiAnalyzer collects logs and builds reports while cloud logging is unavailable, so you keep the audit trail on equipment you control.
- FortiManager FortiManager handles central policy and device updates from a local appliance or VM, which is the fallback for pushing changes across many firewalls when the cloud console will not load.
What happens when FortiCloud goes down
FortiCloud is Fortinet's cloud portal for registering FortiGate firewalls and FortiAP access points tied to a FortiCloud account, and network admins use it to check device status and reach linked cloud services. An outage interrupts device onboarding and daily management.
Login and device registration usually fail first, so you cannot add a FortiGate or FortiAP to the account, and FortiGate Cloud can show devices as disconnected while config sync and backup jobs stall. FortiAP management may go read-only or drop out; support case access can stop loading even when local firewall traffic keeps passing. Trouble is often partial. One region or one product portal can fail while other services stay up, and the status at the top of each page shows whether user problem reports are above their usual level, counted in 15-minute windows over the last 24 hours; the site does not ping, probe, poll, or monitor the service itself, and never checks from multiple locations.
FortiCloud IP address, servers and network
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FortiCloud FAQ
Is FortiCloud down right now?
Why does FortiGate Cloud show my firewall as offline when it has internet access?
Why can't I log in to FortiCloud after resetting my Fortinet account password?
Why does FortiCloud say my FortiGate serial number is already registered?
Why does the FortiCloud portal time out when I open FortiGate Cloud from a browser?
Service updates from @Fortinet
No posts about problems from @Fortinet in the last 14 days. The latest is from .
Put the FortiCloud status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/forticloud/"><img src="https://isitdownrightnow.app/badge/forticloud.svg" alt="FortiCloud status" height="20"></a>[](https://isitdownrightnow.app/services/forticloud/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track FortiCloud
The status on this page comes from user-submitted problem reports for FortiCloud, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for FortiCloud, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. FortiCloud doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.