Securly outages and problems
In the past 24 hours, 10 user reports came in for Securly. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 17 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Securly in October 2026
- Problem reports in October (since 28 October)
- 10
Monthly report for October 2026
What went wrong
What people said was wrong in recent problem reports for Securly worldwide.
Share of 2 recent reports that said what was wrong, from every country listed below.
Securly reports around the world
In the last 24 hours, 10 problem reports about Securly came in from one country. Right now reports are at the usual level in every country.
- Outage now
- Problems now
- Normal
| Country | Now | Last hour | 24 hours |
|---|---|---|---|
| The US numbers above | Normal | 0 | 10 |
| The UK | Normal | 0 | 0 |
| Mexico | Normal | 0 | 0 |
| India | Normal | 0 | 0 |
Each country's status compares its reports with the usual level there. Map outlines: Natural Earth.
Securly problem spikes, last 30 days
Since 28 October, Securly had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 28 October 2026. Monthly reports for all services
How to fix Securly not working
Securly is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach securly.com over your own connection, right now. Nothing is sent to us or stored.
Reload the block page
Close and reopen the tab, then load the same address. If the block screen returns, note the exact message and site so you have them for support.
Turn on the Securly extension
Open Chrome's menu, choose Extensions, then Manage Extensions. Find the Securly item, switch it on if it is off, and reload the page.
Clear Chrome site data
In Chrome, open Settings, choose Privacy and security, then Delete browsing data. Pick Cookies and other site data plus Cached images and files, set the time range to All time, and delete the data before you sign in again.
Send a Securly help request
Use the help centre at https://support.securly.com/hc/en/requests/new. Include the device type and the exact block message, then say which sites fail and which ones still load.
While Securly is down: what to use instead
- School IT help desk Call or email your school tech team when a blocked page or sign-in loop stops classwork; they can adjust the filter or say if the outage is local.
- Built-in device controls Use Screen Time on Apple devices or Family Link on Android to set basic limits if the Securly app at home will not load.
- Offline class materials Open downloaded files or ask for a printed handout when a research site keeps showing the block page and the lesson can continue without browsing.
- Securly support request Use the help centre form for a login or block-list problem that persists after you retry, since it reaches support without the app.
What happens when Securly goes down
Securly is a cloud web filter and school safety tool that blocks sites and flags risky activity on school Chromebooks and other managed devices. Teachers and IT staff rely on it, and an outage interrupts filtered browsing and safety alerts.
Filtered browsing fails first. A Chromebook may hang on a page or show a connection error after login, while the admin console refuses logins or stalls on policy changes. Teacher dashboards and safety alerts may stop updating. Problems tend to be partial: one school or device group can lose filtering while another school keeps working, so test a second network before you assume the whole service is down.
Securly IP address, servers and network
Checking securly.com from our server…
Securly FAQ
Is Securly down right now?
Why does the Securly block page show up at home?
Why does the Securly extension keep signing me out on my Chromebook?
Why does Securly Home show no activity for my child?
How do I ask my school to unblock a site in Securly?
Service updates from @Securly
No posts about problems from @Securly in the last 14 days. The latest is from .
How we track Securly
The status on this page comes from user-submitted problem reports for Securly, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Securly, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Securly doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.