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Is pCloud down right now? Live status and outage tracker

No, pCloud is up.

No outage detected, and no user reports in the last hour.

Live Data refreshes every 5 minutes
Not working for you? Help centre
User reports, last 24 hours, 15 minutes a segment: 96 flowing, 0 slow (elevated), 0 jammed (outage)

User reports, last 24 hours

2 reports in total, counted in 15-minute windows

No problem reports came in for pCloud in the last hour, and at this time of day there are usually almost none. Over the last 24 hours there were 2 reports. Most recent reports were about save / sync (100%). There has been no spike in reports since 6 October. These are user reports from the US, where most people report pCloud problems.

In the past 24 hours, 2 user reports came in for pCloud. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day. The busiest 15-minute window had 2 reports, about 11 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Reports, last hour
0
Quiet
Uptime, 24 h
100.00%
No outage windows
Last outage
None
In the last 24 hours
Busiest 15 minutes
2
2 reports, 11 h ago
Last 24 hours

pCloud outages and problems

In the past 24 hours, 2 user reports came in for pCloud. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 2 reports, about 11 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

No problems detected in the last 24 hoursReports for pCloud stayed at their usual level the whole time.
This month

pCloud in November 2026

Problem reports in November
2

Monthly report for November 2026

What went wrong

What people said was wrong in recent problem reports for pCloud.

  1. Save / Sync100%

Share of 1 recent report that said what was wrong.

World map

Where pCloud problem reports come from

The map shows where recent problem reports for pCloud came from in the US. Big cities always send the most, so dots in many places point to a widespread problem, and one area far ahead of the rest can mean a regional one.

  • Outage now
  • Problems now
  • Normal
Each dot is a group of recent reports, coloured by how its country is doing now; bigger dots, more reports.

Map outlines: Natural Earth.

Last 30 days

pCloud problem spikes, last 30 days

Since 6 October, pCloud had no outage spikes or periods of elevated reports.

  • Sat 3 Oct: no data
  • Sun 4 Oct: no data
  • Mon 5 Oct: no data
  • Tue 6 Oct: 2 reports
  • Wed 7 Oct: 0 reports
  • Thu 8 Oct: 1 report
  • Fri 9 Oct: 0 reports
  • Sat 10 Oct: 0 reports
  • Sun 11 Oct: 0 reports
  • Mon 12 Oct: 0 reports
  • Tue 13 Oct: 0 reports
  • Wed 14 Oct: 0 reports
  • Thu 15 Oct: 2 reports
  • Fri 16 Oct: 0 reports
  • Sat 17 Oct: 0 reports
  • Sun 18 Oct: 0 reports
  • Mon 19 Oct: 0 reports
  • Tue 20 Oct: 0 reports
  • Wed 21 Oct: no data
  • Thu 22 Oct: 0 reports
  • Fri 23 Oct: 0 reports
  • Sat 24 Oct: 0 reports
  • Sun 25 Oct: 0 reports
  • Mon 26 Oct: 0 reports
  • Tue 27 Oct: 0 reports
  • Wed 28 Oct: 0 reports
  • Thu 29 Oct: 2 reports
  • Fri 30 Oct: 1 report
  • Sat 31 Oct: 0 reports
  • Sun 1 Nov: 2 reports

By country

Each square is one day in the countries with the most reports: red when reports stayed at outage level for half an hour or more, amber when they stayed above the usual level for an hour or more, grey otherwise.

  • The US5
  • The Netherlands1

Country history starts on 28 October 2026. Days run from midnight to midnight, Central European time.

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 6 October 2026. Monthly reports for all services

Troubleshooting

How to fix pCloud not working

pCloud is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

Your browser tries to reach pcloud.com over your own connection, right now. Nothing is sent to us or stored.

  1. Sign out and back in

    Quit the client from the tray icon on Windows or the menu bar icon on macOS instead of closing the window. Reopen it and sign in again, since an expired session leaves the drive mounted while transfers sit still. Have your two-factor code ready.

  2. Unstick a frozen sync

    Open the client settings, find the Sync tab, and pause the folder pair, then resume it. A single file stuck mid-transfer blocks everything queued behind it, so rename that file and let it upload under the new name. If the queue stays full, remove the folder pair and add it back.

  3. Remount the drive

    The desktop app shows up as a drive letter in File Explorer on Windows and as a volume in Finder on macOS. If that letter or volume disappears while the app still runs, quit the app and launch it again. A VPN can take the mount with it, so switch it off and retest.

  4. Reinstall the desktop app

    Uninstall the client, restart the computer, then install the current version from the official download page. Sync pairs do not survive that, so add each folder again once you sign in. Trouble on one machine will not move the report counter at the top of this page, and account questions belong with the help centre: https://www.pcloud.com/help/

While pCloud is down: what to use instead

  • Web login in a browser When the desktop client hangs on connecting but the servers themselves are fine, signing in from a browser still gets you to your files and share links.
  • Offline files in the mobile app Anything you marked for offline access opens without a connection.
  • Local sync folders If you set up Sync in pCloud Drive, those folders sit on your own disk as normal files, so you can open and edit them in the meantime and the changes upload once the service comes back.
  • Dropbox or Google Drive For a file someone needs today, upload a copy to one of these and send that link instead.
Your device

Fix pCloud on Windows, Mac, Android and iPhone

pCloud on Windows

Fix
Restart the pCloud Drive app from the system tray and ensure your antivirus or firewall isn't blocking the pCloud virtual drive. If issues persist, reinstall the app to update the virtual drive driver.
Check
Check if the pCloud virtual drive (usually drive letter P:) is missing from File Explorer. You can also hover over the pCloud icon in the system tray to check for connection error messages.
Command Prompt
ping pcloud.comTest whether pCloud's servers reply
nslookup pcloud.comCheck that pCloud's DNS resolves
tracert pcloud.comTrace where the connection drops
ipconfig /flushdnsClear the DNS cache, then reload

pCloud on Mac

Fix
Force quit pCloud from the Activity Monitor and relaunch it, or check macOS System Settings to ensure the pCloud system extension is allowed to run. Reinstalling the desktop app can also resolve system extension conflicts.
Check
Look for the pCloud icon in the menu bar to see if it displays a disconnected status. You can also check if the pCloud drive is missing from the Finder sidebar under Locations.
Terminal
ping -c 4 pcloud.comTest whether pCloud's servers reply
nslookup pcloud.comCheck that pCloud's DNS resolves
traceroute pcloud.comTrace where the connection drops
sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponderFlush the macOS DNS cache, then reload

pCloud on Android

Fix
Clear the pCloud app cache in your Android settings and force stop the app before relaunching it. If the issue remains, check the Google Play Store for any available updates.
Check
Open the pCloud app to see if your files fail to load or if you receive a connection error. You can also check if automatic media uploads have paused indefinitely.

pCloud on iPhone and iPad

Fix
Force close the pCloud app and toggle your Wi-Fi or cellular data off and back on. If it still fails to connect, check the App Store for updates or reinstall the app.
Check
Check if the pCloud app displays a connection error banner or if your synced folders fail to load. You can also try accessing your files via the iOS Files app to see if the pCloud integration is active.
About

What happens when pCloud goes down

pCloud is a cloud storage service. You use it for files, photos, videos, and backups across web, desktop, phone, and tablet apps, and an outage interrupts sync, sharing links, public folders, and access to files when the original machine is not with you.

When pCloud has trouble, sign-in and file lists often fail first, so the web app may show a connection error and the desktop client can sit in a connecting state without loading your folders. Uploads and downloads then stall or fail. Background sync stops, and local changes queue up instead of reaching the cloud. Sharing links and public folders may show an error to anyone who opens them, even if the files are still on your computer; problems tend to be partial, with one platform or one region breaking while another keeps working.

Servers and network

pCloud IP address, servers and network

IPv4 addresses
45.131.244.214
Show all 10
  • 45.131.244.215
  • 45.131.244.216
  • 45.131.244.217
  • 45.131.244.224
  • 45.131.244.225
  • 45.131.244.226
  • 45.131.244.227
  • 45.131.244.229
  • 45.131.244.230
IPv6
Not offered
Network
AS51154 · pCloud - pCloud AG, registered in Switzerland
DNS hosted by
Amazon Route 53
HTTPS certificate
Issued by SwissSign AG, valid until 11 Feb 2027 (102 days)
HTTP/3
Not advertised
Our check
Answered in 92 ms

Checked from our server in Frankfurt, Germany, 46 h ago, for www.pcloud.com. Visitors elsewhere may see different addresses.

Checked from 11 places around the world

All 11 locations got an answer from www.pcloud.com. Fastest from Frankfurt (35 ms), slowest from Tokyo (1,160 ms). Every location connected through pCloud - pCloud AG (AS51154), using 7 different addresses.

LocationResultTimeAddress reached
FrankfurtGermanyUp35 ms45.131.244.227
ViennaAustriaUp77 ms45.131.244.217
MilanItalyUp65 ms45.131.244.214
ParisFranceUp68 ms45.131.244.225
AmsterdamNetherlandsUp54 ms45.131.244.230
MadridSpainUp125 ms45.131.244.230
WarsawPolandUp133 ms45.131.244.226
Los AngelesUSAUp636 ms45.131.244.229
São PauloBrazilUp812 ms45.131.244.226
SingaporeSingaporeUp737 ms45.131.244.225
TokyoJapanUp1,160 ms45.131.244.227

Checked with check-host.net from its servers in these cities 46 h ago, for www.pcloud.com. Time is how long each server took to load the page.

Questions

pCloud FAQ

Is pCloud down right now?
The status at the top of this page shows whether problem reports are above their usual level, counted in 15-minute windows over the last 24 hours. Use the help centre at https://www.pcloud.com/help/ for account help. To tell if the issue is only on your side, switch from Wi-Fi to mobile data or the other way around, then load the web app in a browser and sign in on a second device. If other sites and apps work on that same connection but pCloud does not, the trouble is likely local to your network or your device.

Why does pCloud Drive show a connection error on Windows?
A connection error on the Windows drive usually means the app cannot reach the service, so quit it from the system tray and start it again. Check that Windows does not block the app in your firewall or antivirus, because those tools can cut the background connection without warning. If the drive still shows offline, open the web app in your browser to see whether your account and files load there.

Why are my pCloud uploads stuck at 0 percent?
Uploads can stall when the file is still being written by another program, so close the editor or app that saved it and try again. A weak Wi-Fi signal or a VPN can also stop the transfer before it starts, and switching networks often clears that. If only one large file fails, split it into two smaller files or add it from the desktop app instead of the browser.

Can I use pCloud without installing the desktop app?
Yes, you can sign in through the web app to manage files and share links. The Crypto folder opens there too if you have set one up. The desktop app adds a virtual drive and sync folders, so you only need it for automatic backup or local file access. On a phone or tablet, the mobile app gives you the same account without the desktop drive.

Why does pCloud say my session has expired?
A session expires when the app or browser has not checked in for a long time, or when you sign out on another device. Clear the site cookies for the web app, then sign in again with your email and password. If you use two-factor authentication, make sure your phone's clock is set automatically, because a wrong time can make the code fail.
For your site

Put the pCloud status badge on your site

Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.

pCloud status badge, as it looks now

HTML
<a href="https://isitdownrightnow.app/services/pcloud/"><img src="https://isitdownrightnow.app/badge/pcloud.svg" alt="pCloud status" height="20"></a>
Markdown, for README files
[![pCloud status](https://isitdownrightnow.app/badge/pcloud.svg)](https://isitdownrightnow.app/services/pcloud/)

The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.

How we track pCloud

The status on this page comes from user-submitted problem reports for pCloud, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for pCloud, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.

When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. pCloud doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.

Elsewhere

Check other services

See all 500+ services

Problems elsewhere right now

Strips: user reports, last 6 hours, 15 minutes a segment.