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Error codeEAWindows PC and Mac
EA: "Error code 104"
EA app background service problem
The background service that runs the EA app has run into a problem.
Fix it
How to fix "Error code 104"
Fully close the EA app.
Open the EA app again.
From EA's help pages: help.ea.com, in our words. Checked on 5 November 2026. If the steps do not help, EA's own support is the next stop.
More
More EA errors and common problems
- EA app won't openApp closes or freezes on startup
- Download stuckGame download or update won't progress
- Stuck on preparingGame will not launch past Preparing
- Can't log inForgotten password or lost access to the account
- Stuck in offline modeApp will not go back online
- EC: 10000EA Account could not be authenticated
- EC:10701EA app cannot use port 3216
- EC: 10005Home network or internet problem