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Error codeEAWindows PC and Mac

EA error EC:10701

EA app cannot use port 3216

A communication error that means the EA app couldn't run on port 3216, which it needs to launch.

Is EA down right now? Operational: 9 problem reports in the last hour. If it were down for everyone, this error could come from there; right now it looks normal.
Fix it

How to fix error EC:10701

  1. Restart your computer and open the EA app again.

  2. Open Control Panel and go to Network & Internet.

  3. Disable virtual network adapters such as Hyper-V, TAP-Windows or VMware, and any VPN.

  4. On a Mac, close any other app that is using port 3216.

  5. Restart the EA app and launch your game.

From EA's help pages: help.ea.com, in our words. Checked on 5 November 2026. If the steps do not help, EA's own support is the next stop.

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