Can't log in to EA account

Forgotten password or lost access to the account

You can't sign in to the EA app or an EA game. EA covers forgotten passwords, expired login details and lost access to the account email.

Is EA down right now? Operational: 9 problem reports in the last hour. If it were down for everyone, this problem could come from there; right now it looks normal.

Fix it

How to fix it

Reset your password using your email address or EA ID.
Try logging in with a linked PlayStation, Xbox, Steam, Apple, Facebook or Google account.
If your login details have expired, reset your password, or wait 90 minutes and try again.
If you lost access to your email, contact EA with your original email, linked IDs and purchase invoice numbers.

From EA's help pages: help.ea.com, in our words. Checked on 5 November 2026. If the steps do not help, EA's own support is the next stop.