DocuSign outages and problems
In the past 24 hours, 32 user reports came in for DocuSign. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 3 reports, about 23 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
DocuSign in October 2026
- Problem reports in October (since 27 October)
- 32
Monthly report for October 2026
What people said was wrong in recent problem reports for DocuSign, as a share of those reports:
- 50% App
- 50% Website
Where DocuSign problem reports come from
Recent reports came from 20 areas. The most came from around Washington, DC, Houston, TX and New York City, NY. Share of recent reports by area, named after its biggest town:
- 11% Washington, DC
- 7% Houston, TX
- 7% New York City, NY
- 4% Bridgeport, CT
- 4% Queens, NY
- 4% Detroit, MI
From 28 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
DocuSign problem spikes, last 30 days
Since 27 October, DocuSign had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix DocuSign not working
DocuSign is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach docusign.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not DocuSign.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While DocuSign is down: what to use instead
- Adobe Acrobat Sign Use it when the other side accepts a different e-signature service and you need a signed PDF back.
- Dropbox Sign Use it when you need to send a file for signature from a browser and the recipient accepts another e-signature service.
- PandaDoc Use it for contracts or proposals that need signatures and you can rebuild the document in another editor.
- Print and sign Use it when the other side accepts a scanned copy; sign the printed PDF by hand and send a scan or photo.
DocuSign IP address, servers and network
Checking docusign.com from our server…
Service updates from @DocuSign
No posts about problems from @DocuSign in the last 14 days. The latest is from .
Put the DocuSign status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/docusign/"><img src="https://isitdownrightnow.app/badge/docusign.svg" alt="DocuSign status" height="20"></a>[](https://isitdownrightnow.app/services/docusign/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track DocuSign
The status on this page comes from user-submitted problem reports for DocuSign, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for DocuSign, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. DocuSign doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.