Is DMDC down right now? Live status and outage tracker

DMDC outages and problems

In the past 24 hours, 97 user reports came in for DMDC. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.

The busiest 15-minute window had 10 reports, about 24 hours ago. That stays below our outage threshold, so it doesn't count as downtime.

• Elevated reports
  Ended 21 h ago

  Lasted 15 min
  10peak reports
• Elevated reports
  Ended 24 h ago

  Lasted 15 min
  10peak reports

DMDC in October 2026

Problem reports in October (since 27 October)

112

Monthly report for October 2026

What people said was wrong in recent problem reports for DMDC, as a share of those reports:

• 67% Login
• 29% Website
• 5% App

Where DMDC problem reports come from

Recent reports came from 45 areas. The most came from around Washington, DC, San Antonio, TX and New York City, NY. Share of recent reports by area, named after its biggest town:

• 7% Washington, DC
• 6% San Antonio, TX
• 4% New York City, NY
• 4% Seattle, WA
• 3% Huntsville, AL
• 3% Tampa, FL

From 104 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.

DMDC problem spikes, last 30 days

Since 27 October, DMDC had 1 outage spike and 1 period of elevated reports. The longest lasted 24 min, on 27 October.

• Elevated reports
  Wed 28 Oct, 00:18–00:33

  Lasted 15 min
  11peak reports
• Outage
  Tue 27 Oct, 20:57–21:22

  Lasted 24 min
  12peak reports

A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services

How to fix DMDC not working

DMDC is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:

1. Reload and restart

   Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.

2. Try another connection

   Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not DMDC.

3. Update the app

   Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.

While DMDC is down: what to use instead

• milConnect When you need personnel or DEERS records and the main DMDC page will not load, milConnect is the self-service route to try.
• DFAS myPay For pay, leave, or tax statements, DFAS myPay is the direct self-service site many DoD employees already use.
• RAPIDS ID card office If you need a new ID card or a DEERS record correction, a staffed RAPIDS office can handle it in person while the online route is unavailable.
• Unit personnel office For orders, record corrections, or account access issues, your unit admin or personnel office can start the same request through internal channels.

Problems at the same time as DMDC

Since 27 October, all 2 of DMDC's spikes in problem reports overlapped a spike at another service.

When several services get problem reports at once, something they share, such as a cloud host or a network, can be the real cause. Matching times alone do not prove it.

A spike is a sharp rise in problem reports from users, as the live pages showed it. Times are Central European time.

DMDC IP address, servers and network