Chess.com outages and problems
In the past 24 hours, 72 user reports came in for Chess.com. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 5 reports, about 23 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Chess.com in October 2026
- Problem reports in October (since 27 October)
- 74
Monthly report for October 2026
What people said was wrong in recent problem reports for Chess.com, as a share of those reports:
- 32% Game Play
- 26% Game Launch
- 21% Server Connection
- 11% Lag / Latency
- 11% Login
Where Chess.com problem reports come from
Recent reports came from 31 areas. The most came from around Washington, DC, Denver, CO and Phoenix, AZ. Share of recent reports by area, named after its biggest town:
- 5% Washington, DC
- 5% Denver, CO
- 5% Phoenix, AZ
- 5% Los Angeles, CA
- 5% New York City, NY
- 3% Buffalo, NY
From 59 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Chess.com problem spikes, last 30 days
Since 27 October, Chess.com had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Chess.com not working
When Chess.com itself is having trouble, these steps won't bring it back, but they will rule out anything on your side:
Your browser tries to reach chess.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Chess.com.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Chess.com is down: what to use instead
- Lichess Lichess works in a browser for online games and puzzles when the app will not load.
- Internet Chess Club You can try Internet Chess Club for a separate server with online play and events.
- Browser version Open the site in a desktop or mobile browser if only the app is failing; your account and games are still there.
- Offline board A physical board or local chess app covers practice and study without online opponents.
Chess.com IP address, servers and network
Checking chess.com from our server…
Service updates from @chesscom
No posts about problems from @chesscom in the last 14 days. The latest is from .
Put the Chess.com status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/chess-com/"><img src="https://isitdownrightnow.app/badge/chess-com.svg" alt="Chess.com status" height="20"></a>[](https://isitdownrightnow.app/services/chess-com/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Chess.com
The status on this page comes from user-submitted problem reports for Chess.com, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Chess.com, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Chess.com doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.