Twilio outages and problems
In the past 24 hours, 14 user reports came in for Twilio. Counting only the 15-minute windows with a spike big enough to count as an outage, that comes to 100.00% uptime for the day.
The busiest 15-minute window had 2 reports, about 7 hours ago. That stays below our outage threshold, so it doesn't count as downtime.
Twilio in October 2026
- Problem reports in October (since 27 October)
- 16
Monthly report for October 2026
What people said was wrong in recent problem reports for Twilio, as a share of those reports:
- 100% Website
Where Twilio problem reports come from
Recent reports came from 10 areas. The most came from around Dallas, TX, New York City, NY and Boston, MA. Share of recent reports by area, named after its biggest town:
- 27% Dallas, TX
- 13% New York City, NY
- 7% Boston, MA
- 7% Yonkers, NY
- 7% Raleigh, NC
- 7% Orlando, FL
From 15 recent problem reports. Big cities always send the most, so reports from many places point to a widespread problem, and one area far ahead of the rest can mean a regional one. Town names: GeoNames.
Twilio problem spikes, last 30 days
Since 27 October, Twilio had no outage spikes or periods of elevated reports.
A spike is a sharp rise in problem reports from users, kept exactly as this page showed it at the time. This history starts on 27 October 2026. Monthly reports for all services
How to fix Twilio not working
Twilio is up on our end, so if it won't work for you, the problem is most likely on your side. Work through these in order:
Your browser tries to reach twilio.com over your own connection, right now. Nothing is sent to us or stored.
Reload and restart
Reload the page (Ctrl+F5, or Cmd+Shift+R on a Mac), or fully close the app and open it again.
Try another connection
Switch between Wi-Fi and mobile data. If it works on one and not the other, the problem is your network, not Twilio.
Update the app
Install the latest version from the App Store or Google Play. Old versions can stop connecting after a server-side change.
While Twilio is down: what to use instead
- Vonage Use its SMS and voice APIs when your Twilio sends or calls fail and you need a second route for time-sensitive messages.
- Plivo Point a fallback SMS or voice path here if you want a small API change and your queue cannot wait for the primary provider to recover.
- Bandwidth Route voice calls or text messages through this provider when you need another number and carrier path for customer contact.
- Amazon SNS Send one-way SMS alerts through SNS if your main need is simple notifications and you already run workloads on AWS.
Twilio IP address, servers and network
Checking twilio.com from our server…
Service updates from @twilio
No posts about problems from @twilio in the last 14 days. The latest is from .
Put the Twilio status badge on your site
Paste one of these into a web page, a blog post or a README. The badge shows the same status as this page, based on user problem reports. Browsers can keep a copy for up to 4 hours. It links back here.
<a href="https://isitdownrightnow.app/services/twilio/"><img src="https://isitdownrightnow.app/badge/twilio.svg" alt="Twilio status" height="20"></a>[](https://isitdownrightnow.app/services/twilio/)The badge is a plain image: no scripts, no cookies. People who see it on your page load it from our server.
How we track Twilio
The status on this page comes from user-submitted problem reports for Twilio, counted in 15-minute windows over the last 24 hours. Each window is compared with the normal level for Twilio, so a few complaints on a quiet day don't trigger anything, but a sudden jump well above normal does.
When reports climb well above normal, the status here changes to partial outage or major outage and the chart moves with it. Twilio doesn't publish a public status page that we know of, so user reports are often the quickest sign that something is wrong on their side.