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Common problemSteamSteam client on Windows and Mac

Steam won't open or keeps crashing

Damaged install or software getting in the way

Valve says client crashes can come from the Steam install itself or from other software, drivers or hardware on the computer. Some crashes are Steam bugs that get fixed in client updates.

Is Steam down right now? Operational: 45 problem reports in the last hour. If it were down for everyone, this problem could come from there; right now it looks normal.
Fix it

How to fix it

  1. Restart Steam and your computer.

  2. Download the Steam installer and reinstall to the same folder, which keeps your games.

  3. Unplug input devices you don't need, such as extra controllers.

  4. Update your operating system and drivers.

  5. Check antivirus, firewall and other background tools, and add exceptions for Steam if needed.

From Steam's help pages: help.steampowered.com, in our words. Checked on 5 November 2026. If the steps do not help, Steam's own support is the next stop.

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