isitdownrightnow.app
  1. Home
  2. Netflix
  3. Error codes
  4. UI-800-3

Error codeNetflixTVs and streaming devices, Samsung TVs, Amazon Fire TV, set-top boxes, PlayStation and Xbox

Netflix error UI-800-3

Device data needs refreshing

Data saved on your device has to be refreshed, or a network problem kept the Netflix app from opening.

Is Netflix down right now? Operational: 7 problem reports in the last hour. If it were down for everyone, this error could come from there; right now it looks normal.
Fix it

How to fix error UI-800-3

  1. Unplug the device for at least a minute, then plug it back in.

  2. Restart your modem and router, waiting 30 seconds before plugging them back in.

  3. Sign out of Netflix via Get Help (or More Details on the error screen) and sign back in.

  4. Turn off any VPN, proxy or custom DNS settings so the connection uses defaults.

  5. If it still fails, reinstall the Netflix app (Fire TV and consoles) or reset Smart Hub on Samsung TVs.

From Netflix's help pages: help.netflix.com, in our words. Checked on 5 November 2026. If the steps do not help, Netflix's own support is the next stop.

More

More Netflix error codes

All Netflix error codesLive Netflix status