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Common problemMy PeugeotiPhone and Android app

MyPeugeot Remote Control won't activate

Activation steps not finished or car needs update

Remote Control and e-Remote Control need a trusted phone number, a security code and a Bluetooth link made inside the car. Peugeot says the steps must be done within 6 days or the service is cancelled, and the car may need a software update first.

Is My Peugeot down right now? Operational: 0 problem reports in the last hour. If it were down for everyone, this problem could come from there; right now it looks normal.
Fix it

How to fix it

  1. Finish all activation steps in the app within 6 days of subscribing.

  2. Sit in the car with the key, start it and connect your phone to it by Bluetooth to complete the last step.

  3. Install any car update the app shows, which runs during drives of 15 minutes or longer.

  4. Pull the app's home page down to refresh it once the car is up to date.

From My Peugeot's help pages: peugeot.ie, in our words. Checked on 11 November 2026. If the steps do not help, My Peugeot's own support is the next stop.

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