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Common problemMy PeugeotElectric and plug-in hybrid models
MyPeugeot remote heating or cooling not working
Battery too low, doors unlocked or late schedule
Remote heating and cooling has set conditions. Peugeot says it will not run below 50% charge on an electric car or below 20% on a plug-in hybrid that is not charging, with the doors unlocked, or when a schedule is set less than 45 minutes ahead.
How to fix it
Lock the doors and the boot before you start it.
Check the battery is above 50% on an electric car, or above 20% or plugged in on a plug-in hybrid.
Set a schedule at least 45 minutes before the start time you want.
Use the car between programmed sessions, as several runs in a row without driving switch the feature off.
From My Peugeot's help pages: peugeot.co.nz, in our words. Checked on 11 November 2026. If the steps do not help, My Peugeot's own support is the next stop.
More common My Peugeot problems
- App won't connectRemote commands and car data fail to load
- Can't log inWrong password, old app version or country setting
- Trips not showingBluetooth link to the car is blocked
- Battery level not updatingCharge data only loads when you refresh
- Remote Control won't activateActivation steps not finished or car needs update