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Common problemMicrosoft Copilot
Copilot usage limit reached
Feature limit or AI credits used up
Microsoft 365 home plans cap how often some Copilot features can be used in a time period, and others use monthly AI credits. Only the subscription owner gets these benefits.
How to fix it
Check your limits and AI credits under Services and subscriptions in your Microsoft account.
Make sure you use Copilot with the account that owns the subscription.
Wait for the limit period to pass before using that feature again.
Switch to Microsoft 365 Pro if you need the highest limits.
From Microsoft Copilot's help pages: support.microsoft.com, in our words. Checked on 11 November 2026. If the steps do not help, Microsoft Copilot's own support is the next stop.
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- Couldn't update licenseError code 29, Copilot license not active
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