- Home
- MEGA
- Errors and problems
- Website not loading
Common problemMEGAWebsite
MEGA website not loading
Old cache, extensions or a blocked connection
A blank MEGA page usually comes from old cached data in the browser. Script errors point to a VPN, proxy, antivirus or a browser extension getting in the way, and some internet providers block MEGA.
Fix it
How to fix it
Close all browser tabs, open a new window and clear all cached data.
Turn off any proxy or VPN.
Let your antivirus or firewall allow MEGA, or pause it for a moment.
Update your browser and try a private window with extensions turned off.
Try another internet connection in case your provider blocks MEGA.
From MEGA's help pages: help.mega.io, in our words. Checked on 11 November 2026. If the steps do not help, MEGA's own support is the next stop.
More
More MEGA errors and common problems
- Download limit reachedFree download limit per IP address
- Storage fullAccount is over its storage limit
- Link not workingDeleted file, removed link or wrong key
- App not workingOld app version or bad cached data
- Login code not acceptedPhone clock out of sync or lost device
- Invalid email address or passwordLogin details are wrong or your IP is blocked
- Temporary errorDownload interrupted for an unknown reason