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Error codeMEGA
MEGA: "Invalid email address or password"
Login details are wrong or your IP is blocked
MEGA shows this when the email or password does not match. It can also happen when saved browser details are old, or your IP is blocked after too many failed logins.
Fix it
How to fix "Invalid email address or password"
Type the email and password by hand with no spaces, and check Caps Lock.
Stop the browser from filling in old saved details.
Try logging in with the MEGA phone or desktop app.
Switch to mobile data or another Wi-Fi in case your IP is blocked.
Look for MEGA emails about a password change or a deleted account.
Reset the password with your recovery key if you have it.
From MEGA's help pages: help.mega.io, in our words. Checked on 11 November 2026. If the steps do not help, MEGA's own support is the next stop.
More
More MEGA errors and common problems
- Download limit reachedFree download limit per IP address
- Storage fullAccount is over its storage limit
- Link not workingDeleted file, removed link or wrong key
- Website not loadingOld cache, extensions or a blocked connection
- App not workingOld app version or bad cached data
- Login code not acceptedPhone clock out of sync or lost device
- Temporary errorDownload interrupted for an unknown reason