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Error codeMEGA

MEGA: "Invalid email address or password"

Login details are wrong or your IP is blocked

MEGA shows this when the email or password does not match. It can also happen when saved browser details are old, or your IP is blocked after too many failed logins.

Is MEGA down right now? Operational: 0 problem reports in the last hour. If it were down for everyone, this error could come from there; right now it looks normal.
Fix it

How to fix "Invalid email address or password"

  1. Type the email and password by hand with no spaces, and check Caps Lock.

  2. Stop the browser from filling in old saved details.

  3. Try logging in with the MEGA phone or desktop app.

  4. Switch to mobile data or another Wi-Fi in case your IP is blocked.

  5. Look for MEGA emails about a password change or a deleted account.

  6. Reset the password with your recovery key if you have it.

From MEGA's help pages: help.mega.io, in our words. Checked on 11 November 2026. If the steps do not help, MEGA's own support is the next stop.

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